Rated 4.2 out of 5 by 405
Rated 5.0 out of 5.0 by Frosty1968 Excellent Service
Excellent standard of service as usual. Very clean and welcoming from the reception staff.
February 2, 2016
Rated 5.0 out of 5.0 by KAREN AND ROB BEXLEY HOLIDAY INN - A GOOD HOTEL
A GOOD HOTEL IN A CONVENIENT LOCATION.
NICE TO SEE SAME STAFF OVER MANY YEARS OF VISITS.
CONTINUITY OF FAMILIAR FACES IS A POSITIVE.
WELL DONE IN BRING CLIENTS INTO EVENING DINING BY INTRODUCTION EVENING BUFFETS.
THE ENGLISH BUFFET WAS EXCELLENT QUALITY AND VALUE FOR MONEY
BREAKFAST IS ALWAYS AN EXCELLENT EXPERIENCE BY QUALITY, SELECTION OF FOOD, AND THE EXCELLENT WAITING STAFF OF BARBARA AND ANITA. ALWAYS PROFESSIONAL,FRIENDLY AND EFFICIENT.
January 31, 2016
Rated 4.0 out of 5.0 by ffiona36 Inconsistent
I stay at this hotel frequently and on the whole the staff are friendly. The restaurant and bar staff are excellent. Reception is inconsistent. Sometimes you get a warm welcome and other times you are simply processed. The supervisor is lovely every time though.
Ihg means very little here. Never get offered an upgrade and oftentimes they don't acknowledge you are a member. Still comfortable and clean hotel, fitness room is good and I like the location.
January 30, 2016
Rated 4.0 out of 5.0 by Abeermar Friednly Staff
Staff were very friendly and attentive, the breakfast was very good. Good value for money. The breakfast table was made up for us but had not been cleaned, there were crumbs on it. Room was to be made up for 3 adults , a double bed and two sofa singles but only one single made up. Only two cups instead of three. Small things but also very annoying.
January 30, 2016
Rated 5.0 out of 5.0 by Coedy Excellent hotel!
The hotel was of a very high standard, very new looking and smart. The staff were so polite and attentive, we were immediately put at ease. The room was great, all the basic amenities and very clean with great bed and bedding. I called for extra blanket for my son and an iron, and it arrived promptly. Food was amazing, like a speciality restaurant, and the staff were attentive to our requirements. We thoroughly enjoyed the experience here and will definitely go back.
January 29, 2016
Rated 4.0 out of 5.0 by kim1617 comfortable bed and lovely pillows
It is a long time since I stayed in a hotel where I slept well due to the quality of the bed and pillows provided.
January 29, 2016
Rated 5.0 out of 5.0 by cardcakemaker excellent service
Overall the hotel was excellent and the staff very very helpful. We could not fault the service which was excellent. Reception very good and ordered taxi for the evening which took a little time coming - not reception's fault. Maid was brilliant and very helpful when we had a problem getting back into our room. Breakfast was good but a little bit expensive. Overall the hotel was very good. The only downside was the bed was a bit too hard for my liking I would have preferred a slightly softer mattress. Also Flannels were not supplied. apart from that excellent.
January 27, 2016
Rated 5.0 out of 5.0 by MrPointsUK A very pleasant Holiday Inn
A good stay with pleasant staff and a comfy room.
Only 2 very minor things and they didn't bother me much:
1. Only whole milk in the room, it would have been nice to have semi-skimmed.
2. No vinegar served with fish + chips in the bar.
January 25, 2016