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Rated 4.5 out of 5 by 286 reviewers.
Rated 4.0 out of 5.0 by Well-above average in west-London This is a nice hotel to use for exploration of areas around the Thames river upwards and downwards. Everything is generally nice about this hotel. 26 April 2015
Rated 4.0 out of 5.0 by Great Service Friendly staff, good experience with the hotel. Location was good, easy access to nearby malls. Gym was a disappointment though, other than this all else is great 23 April 2015
Rated 5.0 out of 5.0 by Great service and great stay Had a great stay. The staff was the best part of the hotel- friendly and extremely helpful. In addition to that, the ambience of the hotel was amazing and the room was great to stay in. Breakfast menu could be improved a little - say in terms of variety through different days of the week, etc. 19 April 2015
Rated 5.0 out of 5.0 by Recommended Excellent hotel. Fairly new, speedy check in and check out. Courteous service. As Platinum member got upgraded to an executive room with nice views to the lock. Rooms are spacious and clean. Room service was adequate and food was of a good quality. One of the best HI I stayed so far. 16 April 2015
Rated 1.0 out of 5.0 by V MANY THANKS TO TELL THE GUEST THAT YOU HAVE A WEEDING WITH 800 PEOPLE 15 April 2015
Rated 5.0 out of 5.0 by Great Staff The hotel is quite new and very comfy. Food is good and plenty of eateries nearby. Staff are great and things get done/sorted very quickly. Happy to continue to stay here on business. 14 April 2015
Rated 5.0 out of 5.0 by A great West London Hotel We booked the HI Brentford lock as part of a London weekend and where extremely happy with the hotel, the price and breakfast was excellent. The only down sides are the parking and how hot the room was! I would stay again but ask for an allocated parking space and a room with AC that works. 14 April 2015
Rated 5.0 out of 5.0 by excellent stay, great staff once again, an excellent experience at the hotel, great staff, good sleep and excellent breakfast 13 April 2015
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