Rated 4.3 out of 5 by 344
Rated 3.0 out of 5.0 by Alanw61 2 night stay in family room
Average hotel in very good location. The downside was the smallest bathroom I have ever had in a hotel, you had to go in and close the door to have any room at all. The room overlooked the centre of this square 60's building on to a flat roof with air con units and extractor fans. Dinner was disappointing but breakfasts very good.
We were led to believe that the hotel had free wi-fi looking at their adverts but beware, this is £16 yes £16 a day if you want it! The 'free' is for Club Members only.
Must say that the staff are helpful though, in particular 'Gary' on reception who seems to know the place well and helped us with taxis and directions.
Overall then would recommend if you like tiny bathrooms, appalling view but good location for Covent Garden/Regent Street areas and helpful staff, but more suited to business people I think than a treat.
30 November 2013
Rated 4.0 out of 5.0 by Cste176 Usual well run hotel
Whole process of staying very efficient. Check in rapid and pleasant. Check in staff very cheerful. Room clean and everything worked including the air conditioning. Breakfast good and although busy, enough staff to cope and nothing had run out. The porter was efficient in looking after the luggage after check out until later in the day.
Hotel in quiet location but close to amenities in The Brunswick complex and close to Russell Square for easy connections to the West End.
27 November 2013
Rated 3.0 out of 5.0 by LeJaguar35 Convenient location and great breakfast
This a correct hotel, offering a good level of services at a price (especially for paying WiFi).
The rooms are average (small, noisy, with poor bedding).
The atmosphere is good and the personnel rather kind.
- Excellent breakfast;
- Convenient location, near Russel square and not far from Euston;
- Pub directly accessible on the ground floor;
- Good service;
- Possibility to have a room opposite of the road (if explicitely asked so).
- Very small room and bathroom;
- Average condition;
- Poor mattresses and small bed;
- One can hear his neighbours;
- No free Wifi !
- No leisure facilities (sauna, wellness, fitness, ...)
- Slow lifts.
27 November 2013