Rated 4.7 out of 5 by 315
Rated 5.0 out of 5.0 by millgirl Awesome
When I got there it was rather early and, the room I had requested was still occupied so they gave me another one which was simply awesome with canal view and everything I needed to help me relax.
The staff was as helpful as always and the English breakfast has everything you can think of.
I will definitely be back later this year!
15 July 2014
Rated 4.0 out of 5.0 by JY23 Great Location and Excellent Service
Family of 5 for 3 night stay. Great choice of hotel in fabulous central location at Camden Lock. All staff members we encountered were extremely helpful and friendly. Public areas bright and comfortable with a relaxed atmosphere. Hotel rooms fine though ours were dark due to facing on to a brick wall opposite which was pretty close. Others had bigger windows which opened on to the canal side and market - would prefer that on any future visit. Good choice of breakfast items. All in all we were sorry to leave.
13 July 2014
Rated 5.0 out of 5.0 by Familyof4US Great Service
Great and caring staff especially Front Desk and Concierge (Miguel, Zarah and Gonzalo).
11 July 2014
Rated 5.0 out of 5.0 by Madave Comfortable with friendly staff, great location
We stayed at the Holiday Inn on a Saturday night, the hotel was in the perfect location for bars and restaurants .
We upgraded to a penthouse room which had a good balcony with views of the locks in one direction and across the London skyline in the other.
The room facilities were excellent and everything was provided for a comfortable stay.
10 July 2014
Rated 5.0 out of 5.0 by bliknimac Great place to stay
Great location, wonderful and friendly staff and look forward to visiting again.
08 July 2014
Rated 3.0 out of 5.0 by leveret Not as good as the previous visit
based on the previous visit, we visited London for a birthday treat for one of the kids. Through back-office mis-communication, well short of last time
08 July 2014
Rated 5.0 out of 5.0 by ta25 Wonderful room for reviving and refreshing.
Our family very much enjoyed our stay at this Holiday Inn in Camden Lock. The staff was kind, helpful and courteous. The room was very clean, roomy and met our needs for refreshing and quiet rest. The location was great with the underground a short walk away, the canal walk behind, several restaurants close by to choose from as well as Camden Market and a grocery store within a 3 minute walk. Lots of people come to enjoy what this area has to offer-it was very busy. But this Holiday Inn was like an oasis. Quiet and comfortable inside. Thank you to the staff for our pleasant memories.
07 July 2014
Rated 4.0 out of 5.0 by Foxrabbit Camden Lock
Quiet and friendly staff and close to tube station
07 July 2014
Rated 5.0 out of 5.0 by mervous Why we always come back to Camden
We love this hotel, I used to use it for business and it was always perfect, great internet, a brilliant business centre and good location. Now we use it for leisure and it's something we always enjoy. Not many hotels can do the business and pleasure equally well, this one does and does both of them superbly. For a short break in London, I recommend this hotel, the ONLY thing that lets it down is the lack of Parking, but the tube and buses to the city are close by so it's not really a problem.
I want to mention the staff because part of the appeal is the very high level of customer service, and mention the party capital of London right there, just by the hotel, shopping, partying, tourism, gigs - all right there.
06 July 2014
Rated 4.0 out of 5.0 Reasonable choice in interesting area
We were surprised to find that many London-area hotels can't accommodate a family of four. The Holiday Inn Camden Lock was, though the two queen beds used up most of the available space in the room. The hotel is quite pricy, but this is in part a reflection of the area. There are many restaurants and interesting shops within a few blocks of the hotel, and the Tube stop is only two blocks away. The main problems with the stay were (a) standard internet is very slow, and (b) if there is a party in the ground floor lounge area you'll likely hear it in your second floor room, though they do provide earplugs.
03 July 2014
Rated 5.0 out of 5.0 by Claire G All in all a perfect spot
I can not recommend this place highly enough. The room I got was spotlessly clean and the bed was super comfortable.
The staff were informative and friendly whenever I spoke to them despite being run off their feet since there was a large wedding party there as well.
I was on the bar side so the provided ear plugs made my nights sleep very pleasant.
I will be returning as soon as I can. It's great place to stay right in the centre of the night life.
02 July 2014
Rated 3.0 out of 5.0 by Dudi42 Houskeping service behyond expectation
The managment my coments
No any wellcome as gold member
30 June 2014
Rated 5.0 out of 5.0 by Zelda2 Great people! Great location! Great hotel!
I have stayed at HI Camden Lock, and it has always been a pleasure. I have rarely seen hospitality as good as this in any hotel. Everyone is so helpful and kind. My room was lovely - right on the canal. The breakfasts, in-house Starbucks, and bar very convenient and well done. The area is fun, and near good public transport. for theatres, museums, shopping.
Only caveat - on weekends the surrounding area is very busy, so unless you enjoy crowds, weekdays are much preferable.
27 June 2014
Rated 5.0 out of 5.0 by carlosmor73 Servicio ejemplar
Increible personal de servicio, buena localizcion y gran atencion al cliente
25 June 2014
Rated 4.0 out of 5.0 by Cala lilly w/end break
Will be returning to Holiday Inn soon, very comfortable, clean, helpful staff, right beside Camden Lock Market.
19 June 2014
Rated 2.0 out of 5.0 by JanieCB Great location but .
A disappointing stay that fell below expectations.
I.m glad I only paid a top up amount and used my points otherwise i would be complaining.
18 June 2014
Rated 5.0 out of 5.0 by PKeane Very pleasant stay
I had to attend a two day conference near Regent Park and this hotel was within 3 minutes walking distance of the conference centre. It was very clean and comfortable. The staff were very friendly and helpful. The room I was staying in was located at the back of the hotel overlooking the buzzy Camden Lock Area so it was quite noisy at night time with revellers. However I was so tired I slept through the noise. My stay was not cheap but perhaps this is normal for London Hotels. I would recommend this hotel to others and my only suggestion would be to ask for a room that is not fronting onto the canal area if you are a light sleeper.
16 June 2014
Rated 5.0 out of 5.0 by J S L D London Stay
Difficult to find accommodation nearer to Central London. So taxi fares could have been an issue
15 June 2014
Rated 5.0 out of 5.0 by Emil2311 Tolle Lage, modernes Hotel
Am Wochenende laute Umgebung, Zimmer zum Innenbereich (keine Aussicht!) jedoch sehr ruhig. Sehr aufmerksames und freundliches Personal, gutes Frühstück. Wir hatten ein Familienzimmer für 4 Personen, das uns gut gefallen hat.
14 June 2014
Rated 5.0 out of 5.0 by johnny b goode Great stay
Hotel in a great location, and staff very friendly. All were keen to make our stay memorable. Had a great stay in Camden as there is a lot to see & experience. My son picked up some nice vinyls. Just sit back & soak up the atmosphere.
Thank you HI Camden.
13 June 2014
Rated 5.0 out of 5.0 Great place to stay
I stayed the weekend with family. Loved the location, the staff were were very helpful and great food. Highly recommend.
12 June 2014
Rated 5.0 out of 5.0 by VIWorldTraveler Great hotel with comfortable lounge areas
This Holiday Inn is exceptional and appears to be a new style of lobby/bar/restaurant which is spacious and available throughout the day for relaxing.
The location is in the heart of Camden with a great view of the locks.
I hope that Holiday Inn rolls out this concept to more hotels soon as it sets a new standard.
12 June 2014
Rated 5.0 out of 5.0 by Miryam89uk Great anniversary
I booked a room on 6th June 2014 for me and my husband to celebrate our anniversary, we requested if it was possible to decorate the room.... They did an amazing job with the room, we had a dinner as well , the staff was very attentive and the food was great.
I definitely recommend.
11 June 2014
Rated 3.0 out of 5.0 by #justsaying# Stay on the 24th of May 2014
Im surprised that a hotel which charges a higher than average price for a standard room has such bad mattresses.
Our stay was also marred by a lot of noise in our corridor during the night - to which the reception staff blamed the security staff.....
09 June 2014
Rated 5.0 out of 5.0 by muck88 Grossartiges Hotel in bester Lage
Sehr empfehlenswertes Hotel. Freundliches Personal, super Auswahl beim Frühstück. Zimmer sehr gross mit schönem Balkon.
06 June 2014
Rated 4.0 out of 5.0 by Aaronn Excellent hotel
3rd time staying here, and it gets better every time I visit! The staff are exceptionally friendly and helpful - can't say enough good things about reception desk - super helpful! Rooms are bright and consistently clean. I will say that the noise in from high street and Camden Market can be a little much near the weekends. Close proximity to the underground makes this a perfect place to pitch down and hop around town. Room service food is very good, better than most.
Overall, a great experience.
03 June 2014
Rated 5.0 out of 5.0 by jls4 Nice location
The hotel was good
Location is good near restaurants and shops
fine place to have walks
03 June 2014
Rated 5.0 out of 5.0 by IreneElizabeth Great Service once again
As a regular visitor to this hotel, I am never disappointed with the experience. It is a great place to stay and makes my working life so much easier when the staff in the hotel are as professional as these ladies and gentlemen. They always go that extra mile to make life easier. Thank you. I look forward to seeing you all again.
03 June 2014
Rated 2.0 out of 5.0 by Flat-Eric Camden Lock with Family
Disappointed with the attention to detail. Family of 4 stopping, somedays we had 4 towels, glasses and cups, somedays we didnt. Blocked sink, curtains falling off, no milk for tea. Internet passwords for 2 devices, family of 4 with 6 devices. I was fed up seeing the staff in reception. This is my first ever complaint to IHG
01 June 2014
Rated 5.0 out of 5.0 by Carlos1967 Carr Family
Our 3rd stay at HI Camden Lock - we wouldn't consider anywhere else - great hotel, great location!
30 May 2014