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Rated 3.9 out of 5 by 726 reviewers.
Rated 5.0 out of 5.0 by Good location with great value This property is conveniently located with only a few minutes' walk to underground station. Staff are courtesy and helpful. Nice environment around the hotel. 27 August 2014
Rated 4.0 out of 5.0 by Helpfull concierge Stayed at holiday inn cromwell road for two nights can recommend this hotel as a great place to stay in central london tube close by buses just a minute away concierge very help full, did not eat here so can not comment on food. 27 August 2014
Rated 4.0 out of 5.0 by A reasonable hotel to stay in London Overall my stay was pleasant. The main disappointment was internet: 5 GBP for 30 minutes is way too expensive. 27 August 2014
Rated 4.0 out of 5.0 by Location,location! Great location,next to the tube,2 supermarkets,places to eat,few blocks from museums(Victoria and Albert,natural history,great neighborhood. 26 August 2014
Rated 4.0 out of 5.0 by great service and friendly staff Location, location, location. Hotel is conveniently located at the heart of London. 26 August 2014
Rated 3.0 out of 5.0 by Less than enjoyable What a let down. We have stayed here several times and this hotel is no longer the place to stay. Pop over to the Holiday Inn in Auckland Nz and take some lessons on how to run a hotel. As a Ihg club member I expect a better room where after a 13 hour flight I can get some sleep and not listen to trains and cars all night. Check in and out staff were pleasant but only the check out person actually smiled and wished us a pleasant day. This is not the Holiday Inn Kensington of old. 26 August 2014
Rated 5.0 out of 5.0 by Great service and very comfortable room Stayed overnight for business. Staff check in very quick and courteous. Very comfortable room with nice drink in the bar and good breakfast. 25 August 2014
Rated 4.0 out of 5.0 by Great stay would recommend to friends Very happy overall, would recommend the hotel to stay, however the only complaint we had and fell you should be made aware of was the buffet breakfast ( hot food ) was cold each day. 25 August 2014
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