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Rated 3.9 out of 5 by 642 reviewers.
Rated 5.0 out of 5.0 by Spring visit for exhibitions Once again an excellent visit for the Ideal Home Show, also a craft show in Islington. Rooms & Food up to the usual standard, plus exceptional help from the bell staff with our bags & the concierge service who arranged car service for us to & from our events as my wife can't use black cabs. Young Italian maître d' in the restaurant was a very pleasant girl, very friendly & charming who let me practise my Italian on her! Still no disabled toilet on ground floor plus no access to the one in conference centre! Access to standard toilets on mezzanine very awkward for disabled person who can't negotiate the stairs. Very difficult to call the only lift that accesses mezzanine and in any case no disabled cubicle in the ladies when you get there! Very bad! 06 July 2014
Rated 4.0 out of 5.0 by Great Location! This is a great hotel in the best location--close to museums, restaurants, entertainment, etc. The area is safe and very pretty. While the rooms are somewhat small (compared to US), the hotel is lovely. The staff is great. You cannot go wrong staying here! Loved London! 04 July 2014
Rated 5.0 out of 5.0 by Great staff My personel experience was very positive, from the location adjacent to the underground (Gloucester Road station less than 100 yards away), to the walking distance to Hyde Park. I was able to visit everywhere in London within minutes. From the Hotel to RAF Hendon was about 45 minutes or less and that was the longest ride for me within London. I also found the staff to be both helpful and friendly. I particularly wish to thank Peter, who was the concierge during most of my stay. He was very knowledgable and patient with my constant questions. I strongly feel that if and whan I return to London I will stay at this hotel again! 03 July 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service Nice clean room ,very helpful staff ,great breakfast .good location 02 July 2014
Rated 4.0 out of 5.0 by Great view from the top floor .... .... shame it was to the west and the planes coming in to Heathrow, would have preferred the other side. Internet access, typical of UK, is very expensive - £25 for 2 days, £21.95 if premier gold status. MUCH, MUCH cheaper in other countries!! 01 July 2014
Rated 4.0 out of 5.0 by Too many noisy guests with abnoxiously loud and misbehaved children The hotel should locate large family groups with many children in a separate block from business travellers and normal guests. 01 July 2014
Rated 5.0 out of 5.0 by Good Experience Overall very good value for money, parking available and convenient position in London! 01 July 2014
Rated 1.0 out of 5.0 by decent BUT.... Decent room and good food in the restaurant and pub. BUT, after reporting a missing purchase from my room to the manager and security I never heard from anyone again. It's not like a HUGE purchase went missing, only around a £50 black clutch, but no response? Horrible experience, wont stay there or any Holiday Inn property again. 30 June 2014
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