Rated 4.0 out of 5 by 1056
Rated 4.0 out of 5.0 by Blossom1946 Very enjoyable
Very friendly staff at all times. Room was very clean and we had plenty of space. We were on the 26th floor which sounded daunting at first however we had no problem at all and had an excellent view of London!
25 April 2015
Rated 5.0 out of 5.0 by Dol49 Room comfort./Staff and Service/value/cleanliness of rooms.
Beds were comfortable but the pillows could have been a bit plumper as they were quite flat.
Sleep quality was good as there was little to none external noises from other parts of the hotel and outside traffic.
The staff were all friendly,helpful and most professional in their varying roles from the check in staff,,the Concierge and the dining room staff.
This hotel was good value for the rates charged.
The rooms were clean and it was nice to be able to open a window.
24 April 2015
Rated 4.0 out of 5.0 by Ray 43 pleaant weekend
We planned to meet up with friends from Scotland and wanted a hotel within comfortable walking distance of the Albert Hall if the weather was fine, to attend the Mountbatten Festival of Music, and have certain facilities e.g. parking, restaurant, etc.The hotel met all of our requirements and enabled us to visit one or two other places, another theater on the following night (arranged by the concierge) a very pleasant walk around Hyde Park. Which coupled witu the very helpful and pleasant staff made for an enjoyable three days.
23 April 2015
Rated 4.0 out of 5.0 by bobh1949 great location good service
This is a very busy hotel and is usually well occupied but the staff are very efficient and friendly and cope very well. Breakfast is very busy at peak times but once again the staff are very good and keep things flowing without any stress the counters are replenished regularly. The tavern bar is a great place to relax and enjoy a drink. The car park is a bit cramped and although there may be a lot of spaces it is not possible to use some of them if the space next to it is already occupied.
I was disappointed when the restaurant did not know about my reservation for twelve people even though I had a confirmation email will. The staff member was very good and quickly organised the tables to cope with us and the meal was very enjoyable.
23 April 2015
Rated 4.0 out of 5.0 by MedicOne Yet another pleasant visit
As regular visitors we had another enjoyable visit to this hotel. Once again recognised and welcomed back by Consortia & concierge staff.
We enjoy sitting in the coffee lounge area & watching the world go by!
Enrique on the concierge desk & the girl on Customer Relations especially helpful this visit.
Menu for Consortia seems to get smaller each visit & it would be nice if it was available in Executive Lounge.
Very disappointed there is still no disabled toilet convenient to the ground floor despite repeated observations over the years.
22 April 2015
Rated 3.0 out of 5.0 by kellylee172 could be better
needs updating, remove mold from bath rooms
Customers service is satisfactory
21 April 2015
Rated 5.0 out of 5.0 by Lee8892 Super Location to See London
South Kensington is a fantastic location to use for sightseeing London. Quick access to the Underground and very safe for walking any time of day or night
21 April 2015
Rated 4.0 out of 5.0 by Dickson712 Overall a great hotel
A great hotel with comfortable rooms, nice breakfast and attentive staff. But quite a lot of flying insects in the bathroom.
18 April 2015