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Rated 4.0 out of 5 by 1015 reviewers.
Rated 5.0 out of 5.0 by Excellent in every way Was here in March with my grandson, 8 yrs old. Chose this hotel as it was close to many museums, and also very close to bus/metro - 200 m from the Metro station. Exceeded my expectations. Very childfriendly. Really felt welcome. Breakfast was free for children - and still they did their utmost. They brought me coffee and him hot chocolate. He could make his own pancakes - and the variety of the breakfast was excellent. We had dinner one night - looked very good, but wasn't so pleased with that. He wanted hamburger - beautifully presented, but bland and dry. Room and bathroom was very clean and very well lit (so nothing to hide). The room was a bit too warm, and we didn't manage to turn down the heat. We should have asked, , but being in 11th floor, we just opened the window. Can recomend the hotel to anyone. 22 March 2015
Rated 4.0 out of 5.0 by Great location, reasonable value, good service This hotel is a reliable venue for overnight business purposes. The rooms are beginning to get a little dated; however, they are clean and comfortable and the level of service from the staff is to a very high standard. 20 March 2015
Rated 5.0 out of 5.0 by Quick stay Excellent hotel, bright and spacious with awesome staff 16 March 2015
Rated 5.0 out of 5.0 by Loved the Hotel I'm a big fan of Holiday Inns and in the last 6 months have stayed in 5 of them in various US cities. We loved the hotel. It's a 10 min walk to the Victoria 15 March 2015
Rated 4.0 out of 5.0 by Good service small room Overall service was good, quick check in, efficient staff. Room was on the small side for 2, Small bathroom, no refrigerator, no safe and iroing board on request only. Internet was on the slow side and enables hooking up only 2 gagets. Breakfast was ok but missing vegatables/salad yogurt. Hotel sufferd elevator problems on the weekend - don't know why ? Overall - Good. 15 March 2015
Rated 4.0 out of 5.0 by Good Hotel Excellent breakfast, clean and bright hotel, lovely view and extremely handy for tube and central location, use whenever I visit london. 14 March 2015
Rated 5.0 out of 5.0 by Great service I had a really good weekend. Great location, nice room, very helpful staff. 13 March 2015
Rated 4.0 out of 5.0 by Great location, reliable accommodations! We have been staying at this hotel since before it became a Holiday Inn and will continue to do so. It has a perfect location -- very nice neighborhood, 5 minute walk to Gloucester Road station, convenient to museums and restaurants. The rooms are a decent size and very clean and comfortable. The staff is courteous, but could be a bit friendlier - they are always a little stand-offish. The wifi is a bit expensive, but if you are an IHG club member it is free for 2 devices, which is nice. And there are frequently special room rates, so you really can't beat the price. I have recommended this hotel in the past and will in the future. 13 March 2015
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