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Rated 3.9 out of 5 by 675 reviewers.
Rated 4.0 out of 5.0 by Great location to explore the Capital We arrived early met by a very pleasant gentleman on reception and were pleasantly surprised when a room was available. We left our bags and hit the sights of London. Recommend breakfast at the Diner on Gloucester road opposites the tube station. Drinks at Gordon's the oldest wine bar in London and tea at the Blackfriars were also great finds this trip. As usual Holidays Inn provide great hospitality and service. 09 March 2014
Rated 4.0 out of 5.0 by Excellent for business travel Excellent for business travel. A lot of cofe shops and resturants around. Easy access. 08 March 2014
Rated 3.0 out of 5.0 by Poor hot water and annoying service charge Water in room was Luke warm. Very annoying habit of service charging when ordering before food even delivered but worst of all put service charge on a drink which I went to the bar to get. What service involved there. Made an expensive pint of lager a very expensive drink. 08 March 2014
Rated 5.0 out of 5.0 by small rooms for tall people rooms small and bathroom .apart from that we will definetly come back.staff were great coulld not do enough for you extra plus was the tube about 100 yards away.certainly better than taxis 08 March 2014
Rated 4.0 out of 5.0 by Well located and well run. We had an Executive room which gave us the use of the Business Lounge with drinks, snacks and complimentary Continental Breakfast. Two small complaints would be that the bathroom could do with an upgrade and the sliding door between bathroom and bedroom needs replacing - damaged and did not close. The toaster in the Business Lounge did not work properly and the lady in attendance had no idea how to adjust it. That all set aside, checkin was very efficient, we got our room early and we could leave our bags after checkout for a few hours at a very busy but well-run storage room. We would stay again. 08 March 2014
Rated 5.0 out of 5.0 by Cleanliness of Hotel very good Onlt spent 1 night here. Warm and comfortable. Breakfast excellant and served for a long period of time. 07 March 2014
Rated 5.0 out of 5.0 by Well sited hotel with excellent range of services Hotel is sited close to tube with a great number of eating places within easy walking distance, - in addition to dining provision in the hotel. Front desk and concierge welcoming and very helpful. 07 March 2014
Rated 5.0 out of 5.0 by Nice clean room. Comfortable bed. Enjoyed a very relaxing night. Excellent room, clean bed and nice bathroom. 07 March 2014
Rated 5.0 out of 5.0 by Key Location and Fantastic Price with IHG rewards With IHG rewards the value for money was extremely good especially being a more pricey area of London. I stayed her last year through a general web based hotel provider (not to name names) and did not get any extra but again with IHG reward membership the room was well stocked with mini bar, toiletries, excess towels and bedding. The hotel has a more upmarket feel with a good gym and fantastic bar. The location is fantastic for Royal Albert Hall plus on central underground line. I look forward to staying here for future London trips. 04 March 2014
Rated 4.0 out of 5.0 by Good value Enjoyed my stay, room was excellent. Service was good, all staff friendly and helpful. 03 March 2014
Rated 5.0 out of 5.0 by celebration break in London Excellent hotel, ideally situated for getting around London. Great food and lovely having a pub on site. Excellent value and would highly recommend. Received a surprised bottle of wine to celebrate our anniversary. Thank you 01 March 2014
Rated 5.0 out of 5.0 by Perfect location and great breaskfast We had a great weekend in London. Hotel was in a perfect location. Easy to get from Heathrow and easy to get to shopping, tourist attractions and musicals. Very good breakfast. Beautiful view over the city. 28 February 2014
Rated 4.0 out of 5.0 by London Visit I have used this hotel before and in the main it is quite good. 28 February 2014
Rated 5.0 out of 5.0 by Lovely place to stay Great situation for travelling on underground around London. Friendly staff, good food and service. Very enjoyable stay . 28 February 2014
Rated 4.0 out of 5.0 by Polite and friendly staff This is a great hotel, in a very convenient location. Although busy, once in your room, it is very quiet and relaxing. We found the staff to be extremely efficient and friendly. 27 February 2014
Rated 5.0 out of 5.0 by Great location and Professional Service This Location is Premier with restaurants, cafes, grocery, and convenient Central London Tube stop within short walking distance. The staff is friendly and professional. Rooms are neat and average. My only suggestion is that the hotel replace the pillows on guest beds. It's like lying your head on a sack of rice to sleep. Even though they are labled as "FIRM" and "SOFT", there is not much to distinguish between the two choices. Over all nice property. 27 February 2014
Rated 4.0 out of 5.0 by Always a winner I spend a lot of my time traveling - for both work and pleasure - and the Holiday Inn - Kensington Forum is my London City hotel of choice. It is easily accessible and central to where I need to be. The staff are always the most pleasant, thoughtful and accommodating. I always feel most welcome each time I stay. The rooms are always cleaned to the highest standard and comfortable. The value for money of this accommodation in London is excellent. Would most definitely recommend it! 27 February 2014
Rated 4.0 out of 5.0 by Good Location, Perfect Staff The location is pretty good, receptionist was very helpful. the only issue i have to accept a twin bed room in order to get a smoking room. overall experience was fine. 26 February 2014
Rated 5.0 out of 5.0 by Great Hotel My partner and I stayed for four nights in February and paid for the upgrade which was worth every penny. Our room had really comfortable beds a huge TV, better than the one we have at home, and was very quiet which we had worried about being on a major road. The staff were very helpful and the business lounge was a real bonus. We had breakfast there for three days and called in every day for a drink and canapés before dinner. It was quiet, relaxing and had everything we needed to make us feel cared for. We liked that the hotel was busy with a mix of business travellers, tourists and conference members. The location so close to Gloucester Tube station was one of the reasons we chose this hotel and proved ideal. The areas felt very safe even when we returned late at night. We will certainly be returning and would recommend this hotel to anyone. 26 February 2014
Rated 5.0 out of 5.0 by Nice location and great hotel I have stopped on a number of occasions - staff are always friendly and courteous. 26 February 2014
Rated 5.0 out of 5.0 by Just loved this hotel The Holiday Kennsington -Forum was the perfect hotel in terms of convenience, cleanliness, comfort, staff hospitality. The tube station is at the corner as well as a supermarket. Ask for a room with a mini-fridge .Our room faced the front of the building which was very quiet. The bed was super comfortable. The staff was very pleasant and helpful. If you don't have a safe in the room, the front desk will provide you with one free of charge at the reception area. The room was always perfectly cleaned by house keeping. The lobby is very nice. The area is absolutely beautiful and close to all the major attractions (by tube). I truly loved my stay. 25 February 2014
Rated 5.0 out of 5.0 by Excellent stay and amazing value My stay exceeded expectations. The room was very comfortable though I didn't spend a lot of time in it. The value was amazing. I would certainly strongly recommend this hotel. 25 February 2014
Rated 4.0 out of 5.0 by Excellent From stepping in I was made to feel welcome as an UHH member. Early check in with a room on the top floor with amazing views. Even being offered a late checkout.... I will be coming back to stay at this hotel again as very impressed. 24 February 2014
Rated 4.0 out of 5.0 by Recent stay we enjoyed our stay staff from reception were very efficient, but the room cleaning staff bit slow, the location of hotel is ideal every thing is just few minutes away. I would like to come again. 22 February 2014
Rated 5.0 out of 5.0 by Good location; great service Hotel location is near restaurants, grocery stores, tube stop, bank, pharmacy ........ can't beat it. In-house restaurant has great food and attentive staff. Concierge desk can't be beat for knowledge and service. I love being able to get additional pillows. 21 February 2014
Rated 5.0 out of 5.0 by Excellent stay, location and customer service We were two couples enjoying a weekend break. the rooms were of a high standard and ready for our early arrival. Customer service from reception staff was excellent. A little hiccup from concierge regarding printing of an email but quickly resolved by the receptionist. We had an excellent view from our room on 27the floor. We didn't have breakfast at the hotel as we were out very early each day. The location of the hotel was a real plus with bars restaurants and shops nearby. The tube station was only a two minute walk as was local museums. We would recommend this hotel and will be returning very soon. 20 February 2014
Rated 4.0 out of 5.0 by Great location and very good service I enjoyed very much my last stay at the hotel. I returned here after 4 years and it only got better. 15 February 2014
Rated 4.0 out of 5.0 Nice hotel handy for many attractions We found this hotel friendly and very clean. It was more convienently located than we had expected. Close to the tube to take you into town on the Picadily line. Parking a little expensive and charging for the internet a bit much. Having said that : We would recommend. 14 February 2014
Rated 4.0 out of 5.0 朝铁路的那边房间较吵,wifi太贵 朝铁路的那边房间较吵,wifi太贵。目前大部分酒店都提供免费wifi的前提下,该酒店还要收取费用且偏高,不应该!其他都还行 14 February 2014
Rated 5.0 out of 5.0 by good clean comfortable very nice hotel, friendly efficient staff, great location 12 February 2014
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