Rated 4.1 out of 5 by 835
Rated 4.0 out of 5.0 Room, food and staff all fine shame about the soundproofing!
I spent two nights in the hotel a week apart before and after long haul flights. The problem is the soundproofing between rooms and from the door to the outside corridor. When someone next door plugs in their charger it sounds like there is someone in your room! People are getting up at all times and when you have just got to bed and the people next door are up shouting in Chinese at 5.30am it rather spoils the sleep experience. I know that this is out of your control but I do think it should be mentioned to guests at check in. Also I paid for a package that included parking for the duration of my stay and then on the final check out morning I got charged another £12.00 for the Friday evening. The staff were fine as was the food.
May 27, 2015
Rated 4.0 out of 5.0 by Flaxen 2360 Good service
Excellent reception staff, did their best to find a room overlooking the runway for us.
Pleasant room but furnished with only one, possibly business, guest in mind; just one comfy chair and a desk chair.
Pleasant bar/lounge area. Restaurant tables rather close together and food mediocre and expensive; 'rustic fries' were in fact very overcooked French fries.
May 26, 2015
Rated 3.0 out of 5.0 by GD2015 Ok for overnight stay
Place was very noisy and temperature was very uncomfortable at best. The a/c was controlled centrally and can't be adjusted in room. Bathrooms were smelly and dirty.
May 26, 2015