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Welcome to Holiday Inn London - Heathrow Ariel

Location: Airport

  • Location: Airport
  • Closest City: LONDON
  • Distance From Hotel: 20.0KM
  • Local time zone: GMT+01:00

Check In: 2:00 PM Check Out: 12:00 PM

  • Check In: 2:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:4
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. Arabic
  2. Czech
  3. German
  4. English
  5. Spanish
  6. French
  7. Hindi
  8. Croatian
  9. Italian
  10. Punjabi
  11. Polish
  12. Portuguese
  13. Romanian
  14. Russian
  15. Slovak
  16. Slovene
  17. Serbian
  18. Turkish
  19. Chinese

Pet Policy

Pet Policy

Sorry, no pets allowed, except guide dogs.

What's nearby

What's nearby

Attraction:
Ascot Racecourse
Distance From Hotel:0.0MI
Attraction:
Airport Bowl (Ten Pin Bowling)
Distance From Hotel:0.1MI
Attraction:
Heathrow Visitor Centre (Free Entry)
Distance From Hotel:0.5MI
Attraction:
Stockley Park Business Park
Distance From Hotel:1.5MI

Parking

Parking

  • Number of parking spaces89
  • Car Parking Available
  • £12 per night for hotel guests while resident £24 per night when non-resident. Limited Availability.
  • Daily Parking Fee ( 12.00  GBP)

Internet

Standard Internet Service

Standard Internet service is free for all IHG® Rewards Club members
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Standard Room Wireless Fee for Non Members:£ 16.00 16.0  GBP
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Standard Room Wired Fee for Non Members:£ 16.00 16.0  GBP

Accommodation

Accommodation

  • Total number of rooms:184
  • Total number of rooms with only one bed:90
  • Total number of rooms with only double beds:27
  • Total number of non-smoking rooms:184
  • Total number of accessible rooms:4
  • Executive rooms
  • Interior corridor
  • Total number of floors:3

Stay just 15 minutes from Heathrow Airport by shuttle bus at the homely Holiday Inn London-Heathrow Ariel hotel.

Friendly staff welcome you to the 4-storey Holiday Inn London-Heathrow Ariel, an unusual ring-shaped building framing a small courtyard. You can dine on hearty fare like steak and pizza in our stylish Junction restaurant, with views of planes taking off and coming in to land. Take the handy Hoppa shuttle bus from outside the hotel to reach Heathrow Airport
View More

Stay just 15 minutes from Heathrow Airport by shuttle bus at the homely Holiday Inn London-Heathrow Ariel hotel.

Friendly staff welcome you to the 4-storey Holiday Inn London-Heathrow Ariel, an unusual ring-shaped building framing a small courtyard. You can dine on hearty fare like steak and pizza in our stylish Junction restaurant, with views of planes taking off and coming in to land. Take the handy Hoppa shuttle bus from outside the hotel to reach Heathrow Airport check-in desks in 15 minutes.

We're easy to reach by car, less than 2 miles from the M4 motorway, and it's a short drive to do business with Heathrow-based companies such as BAA. Holiday Inn London-Heathrow Ariel offers 6 bright meeting rooms where you can hold seminars and workshops for up to 50 delegates. Wireless Internet in the hotel's public areas keeps you connected and there's a 24-hour Business Centre for printing and email.

Please note journey times can vary depending on traffic, please check with reception for full journey times to each terminal.
View Less
Features
Leave your car securely at Holiday Inn London-Heathrow Ariel with our good-value Park, Stay and Go Packages. Regular Hoppa buses take you directly to Heathrow Airport.

Guest Reviews

Rated 3.5 out of 5 by 163 reviewers.
Rated 3.0 out of 5.0 by Pleasant stay only let down by a lack of customer service from reception I arrived with my children on Thursday for a relaxing day in the Hotel prior to taking them to Thorpe Park on the Friday. Upon arrival I was 'sold' a breakfast on the basis that kids eat for free. I was asked my kids age and then told that at 15 and 12 they would qualify for the deal. I paid my £10 for the 3 of us to eat and retired to my room. Later on that day I returned to front desk and was told by the same receptionist #in front of other guest waiting to check in# that the information I had been given earlier was incorrect. I was informed it was in fact only children under the age of 13 that ate for free and as such I would now have to pay another £10. I obviously wasn't happy and cancelled the whole thing! A shame as it took the gloss off what would have otherwise been a good stay. 30 August 2014
Rated 5.0 out of 5.0 by Excellent There for 3 nights in August. Nice hotel in quiet setting Executive room 253 Very spacious Bed extremely comfortable Adequate bathroom Hotel very clean and staff helpful Could do with mirror above desk Would recommend hotel and return 30 August 2014
Rated 4.0 out of 5.0 by Nice garden Hotel Nice dignified Hotel. The lobby overhead lighting needs a feature lighting fixture. The multi shades do not create an ambiance. The lobby is a little spartan and needs some luxury. Invading guests should not cause a major back up in rate of service in the dining room. It is our third time staying and we will be happy to visit again. My wife says she loves the Hotel but not the Hullaballou. 28 August 2014
Rated 5.0 out of 5.0 by Friendly staff and excellent staff Reception staff were excellent, even though we arrived a bit early than the check in time the room was ready , explained everything very professional and friendly. We were in Room 257, it was comfortable, and clean. Restaurant staff were very helpful, and was one Trainee staff who was very professional as well. Nice and quiet . 23 August 2014
Rated 3.0 out of 5.0 by great bed and attractive sports enter Stayed before at Shepperton.Car is a necessity but restaurants shops and a giant Tesco are 10 minutes away.Room a little small for 2 adults and an 9 year old but we managed.Plenty of car parking space and very convenient for Thorpe park,Chessington,Legoland etc. Breakfast is good but at £15 if you dont pay in advance too expensive,Tesco will do it for £4 a head. Sports center good for exercise and swimming and bar service attractive.Staff could be a bit more welcoming. 17 August 2014
Rated 4.0 out of 5.0 by Good location One of the better "older H.I.'s. Very impressed with the meal deal in the restaurant - 2 course for 2 with 2 glasses of wine for £29.99 Fully expected poor portions and quality but very pleasantly surprised. Recognised as a Platinum member, no upgrade available but extra ints offered and they left me the usual Platinum goodies in my room, nice touch. 16 August 2014
Rated 2.0 out of 5.0 by HI - London Shepperton Overall feeling of hotel from outside and in - is that the hotel is getting a little 'tired' and could do with a good refresh 14 August 2014
Rated 2.0 out of 5.0 Comfortable bed It was nice to have the choice of the quality of the pillows. I needed to have an extra blanket - it would have been nice to have this left in the room and not to have to ask for it. It appeared promptly, but was merely a second duvet. 13 August 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Welcoming, friendly and helpful staff.. Wide variety of breakfast choices.. Amenities like swimming pool, sauna and steam room are all free to use. 10 August 2014
Rated 4.0 out of 5.0 by Thorpe park stay WE enjoyed the hotel, The staff were excellent, rooms tidy and clean. Food very good, would stay again. 09 August 2014
Rated 5.0 out of 5.0 by Amazing staff The staff at Holiday Inn - Shepperton were extremely friendly and helpful and went out of their way to make our stay as enjoyable as possible. The rooms were immaculate and were cleaned every day and towels replenished. Having the gym and swimming pool was a real bonus. 07 August 2014
Rated 2.0 out of 5.0 by old plumbing spoiled my stay Check in and parking was okay. No recognition of being an IHG member at check-in.. I was given Room 276. The plumbing is in desperate need of upgrade or at very least maintenance. The bath had water trickling in constantly from the over flow (there was a nasty smell in the bathroom too) When i flushed the toilet the water stopped running through the bath overflow, so the toilet water was in fact running into the BATH! obviously, I did not take a bath or shower and informed reception, who simply said oh yes that's an old problem we have. (no apology, just an explanation). I had an upset stomach the day after so I would avoid making any drinks in this room either - Avoid room 276! I am also missing all my points due to me for this stay and have had to submit a form to get this sorted, which I have never had to before. Not s great stay sadly. 07 August 2014
Rated 3.0 out of 5.0 by Convenient for our needs Big trip visiting friends and scattered family. This hotel was a first visit and we are unlikely to return, unless it becomes better value for money. The public areas are beautifully presented, and well laid out to give a feeling of space. The swimming pool/leisure area sufficient for a quick relax. The bedrooms are incredibly tired and lack the usual Holiday Inn finesse to the finish. Thanks for the air conditioning. Many breakfast items were missing on a Sunday breakfast - fresh bread, cheese, compote, yogurt. As these are the things I prefer in the morning I left hungry. We were quite early for breakfast, these hadn't been put out and used - they just weren't available. The currant pastries were also not replenished during our time in the breakfast hall. We arrived at 7:45 and left at 8:30. 06 August 2014
Rated 4.0 out of 5.0 by Here we are again. We stay at Holiday Inns a lot as they are close to our family. Shepperton is especially nice as it is in such a peaceful setting. Staff are friendly and helpful, and although we usually only have breakfast the food is good. Parking is easy, and even when the hotel is busy it still is relaxing. We return in 3 weeks. 06 August 2014
Rated 3.0 out of 5.0 by hot,hot,hot So all in all the stay was OK. The air conditioning in the room wasn't very powerful and we had to ask for a fan to use as well. The dinner, B 31 July 2014
Rated 5.0 out of 5.0 by Ideal for both business and leisure I use this hotel frequently and am always delighted with the standards they produce. Ideal location for Heathrow and with close rail links to central London it is a great location for leisure travellers too. The facilities are great and with some good walks in the area also, I always find it easy to unwind. 29 July 2014
Rated 3.0 out of 5.0 by Not a quick checkout Unfortunately there wasnt enough staff to check people out in the morning. This seems silly considering most of the people staying were checking out at the same time to go to work. 22 July 2014
Rated 1.0 out of 5.0 by Downgraded to a twin - so much for Gold Elite status I always try to use Holiday Inns when I can - this stay has definitely put me off. I left a Holiday Inn at Taunton, where I had been upgraded in recognition of my status, and arrived at Shepperton to find I had been downgraded to a twin. I suffer with back problems, so this alarmed me straight away. The reception staff did not show any consideration to my circumstances and offered no solution. To add insult to injury, my room was not clean (dirty bath, soap grime and hairs). The power sockets didn't all work and the power supply was unstable. On a plus side, the restaurant and bar staff were very good, helpful and polite. 20 July 2014
Rated 5.0 out of 5.0 by Great staff. Quiet location Staff always professional and friendly. Rooms are a bit dated but clean and comfortable. Bar meals are reasonable value and good quality. Pool and fitness centre on site - but I didn't use these facilities. Will stay again when in this part of the country. 19 July 2014
Rated 1.0 out of 5.0 by Nice Property Shame about the rooms The reception staff are not overly willing to assist at this property unlike their counterparts at other properties. I had trouble with mobile network coverage when I checked in. I was handed a key to go and check another room for myself. Sadly the network coverage was non existant in the alternative room. I felt this was deliberate, especially when the front desk staff advised me that their mobile phones had coverage and had no problem. On the second day we left the room and returned at 2.30pm. It was not made up and the hotel was empty so there was no excuse that occupied rooms were left un- made. I was most disappointed as we had a function to attend that evening and had only just over an hour to prepare but were left using an un-made room. The staff also fail to advise that a code is needed to leave the car park and the intercom at the car park does not work. This property does not give consideration to their Priority Club members. 18 July 2014
Rated 5.0 out of 5.0 by Beautiful Hotel Love staying at The Holiday Inn hotels and Shepperton Holiday Inn is a really lovely example. Really love the location, hotel facilities and the very friendly efficient staff. Highly recommend this hotel which is just short walk from the river Thames, short drive from London Heathrow and Gatwick airports while trains to London are nearby in Walton-on-Thames or Shepperton . 17 July 2014
Rated 5.0 out of 5.0 by Peaceful location, great facilities Excellent hotel with plenty of parking, great facilties and comfy rooms for good nights sleep 16 July 2014
Rated 2.0 out of 5.0 by Massive dissapointment with the food and service As both a holiday inn veteran in particular the Shepperton as i've stayed here probably 15-20 times in the last two years. I was extremely disappointed with the experience this time around. The hotel was busier than normal but this did not justify the fact that the food quality and service was awful. I was served a dish of olives with 4 olives that were off; no apology was given by the waiting staff and i had to ask twice for a refund. My pizza was also cold, but by the time it arrived i was too hungry to bother complaining. Surprised by the receptions staff lack of interest the following morning...."oh yes i heard we were busy and had a few service issues" This is the second time now i've had issue with the hotel and the staffs disinterest has been apparent both times, corporately we can choose between three hotels in the area and it might be time to look elsewhere. Room was of normal standard , which was fine - exactly as you expect from the chain. Thanks Dave 15 July 2014
Rated 3.0 out of 5.0 by Looks OK, but not great Hotel room was not up to standard. Great looking hotel, but not somewhere I would stay again. 14 July 2014
Rated 4.0 out of 5.0 by Perfect beautiful location enjoyed my business stay, will be staying here twice a week for next two years for business purpose 13 July 2014
Rated 3.0 out of 5.0 by Older hotel, poor breakfast This hotel is in an area where there is high demand and not many hotels and I feel that the group has not really had to try that hard and it shows. The breakfast selection is not as good as most other holiday Inns and the quality of the cooked food on this occasion was poor. Some one in Holiday Inn group needs to compare this hotel to others in the group and then put an improvement plan in place. I will probably look for an alternative when staying in this area. 06 July 2014
Rated 4.0 out of 5.0 by Great service top class staff The staff at the hotel are very polite & helpful. The food is very good & the amenities are excellent the only thing wrong is the rooms/bathrooms are very dated & could do with upgrading but on the whole the hotel itself is good. 01 July 2014
Rated 1.0 out of 5.0 by Poor Hotel - Never Improves I have been staying at the Holiday Inn @ Shepperton for work for many months and have been disappointed with the stays, I havevnow stayed in many rooms and they all have faults such as lights not working, beds with castors missing, electrical sockets that do not work, bath plugs that do not hold water, bath taps that have so little flow it takes 2-3 hours to run a bath. Every week when I check out, I report all the faults. Many weeks later I get the same room to find nothing has changed. This is an old hotel that needs serious investment. I have discovered a much better hotel not far away and will not stay in this one again. 30 June 2014
Rated 5.0 out of 5.0 by Very comfortable hotel and pleasant staff My husband and I have stayed in this hotel many times when visiting our son and family. We find it very convenient for many attractions such as Hampton Court and the RHS gardens at Wisley. The staff are always very polite and helpful. Rooms a good size and the bathroom clean. Will certainly stay again. 26 June 2014
Rated 4.0 out of 5.0 by excellent staff Staff very welcoming and informative of local area,good variety at breakfast.Did not have any evening meals as we were traveling in the day but looked good. 25 June 2014
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Unique Landmark Property The FA's Wembley Stadium is only 12 miles away Hotel Exterior The place to meet and relax. Hotel Entrance Meet and greet your friends and colleagues Rugby Stadium Twickenham Stunning views across Heathrow Windsor Castle Legoland
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