Rated 4.2 out of 5 by 704
Rated 5.0 out of 5.0 by Wicker Park Excellent Service
I have stayed at this hotel a number of tomes whenever I have to take an early morning flight from Heathrow. I have always found the service and amenities to be excellent and would recommend it to anyone wanting a good hotel close to the airport
14 October 2014
Rated 1.0 out of 5.0 by csean Incompetent Staff
My wife and I were booked for a one night stay before flying out of Heathrow early the next morning. We asked for a 5:30am wake up call and a cab at 6:00am. We awoke in a panic at 6:30 because we did not receive our wake-up call. We called the front desk who could only say about the missed wake-up call "it was in our system." He also told us that the cab driving was waiting in the lobby. There was in fact no taxi driver waiting in the lobby, but upon exiting the building I found a cab who informed me that they "just come by in the morning to pickup whoever is there." This cab driver then drove me for a grand total of 5 minutes charging me 15 pounds. I nearly missed my flight because of incompetence at the reception desk and I didn't get so much as an apology. Be warned -- there are plenty of airport hotels, I'd advise others to choose a more professional operation.
13 October 2014
Rated 4.0 out of 5.0 by wilddc great place to stay
we stay at the holiday inn on are way to the US , as we were flying from T5 , hotel is very clean good beds, food and the bar great , this hotel is in a good location for Heathrow .
13 October 2014