Rated 4.0 out of 5 by 313
Rated 2.0 out of 5.0 Holiday Inn Mayfair
Great location for the price and near the trendiest district and happening places. However, you are clearly paying for the W1 location and not for the services or hotel.
08 December 2013
Rated 5.0 out of 5.0 by Iols Great service and welcoming
Only stayed one night but could not fault the service.the receptionist even went out onto the street to get us a taxi. Would definitely stay again.
07 December 2013
Rated 5.0 out of 5.0 by Jonin77008 Four Star Hotel - 5 Star PLUS Service!!!
I have stayed at IHG branded properties across the globe, and although I am a member of a number of other loyalty programs IHG is generally my brand of choice. Having said that, the team at The Holiday Inn Mayfair provided us with the best customer service I have received at any hotel, anywhere! We were always addressed by name and the very few needs that we had were addressed immediately and with genuine care. The location is also exceptional, the front door is just a block from the Green Park tube station, about a 10 minute walk from Bond Street or Buckingham Palace and just a few steps to a number or restaurants, pubs & retail (food, pharmacy).
There were a number of team members who made this an outstanding trip and I would like to mention them here: Phillppos & Chlara at Reception; Slave at Concierge; Judith, Edith and Ieshia in housekeeping and Nora in the restaurant. Each of these individuals lived the Hospitality Promise...and truly worked to exceed our expectations. We look forward to returning to The Holiday Inn Mayfair!
06 December 2013