Rated 4.2 out of 5 by 686
Rated 3.0 out of 5.0 "Family" room experience is poor
"Family" room means simply 2 double beds squashed into a normal sized room.
Wall paper is peeling off the wall.
Room looks like it was last decorated in the 1980s.
Concierges were friendly and helpful.
April 30, 2015
Rated 4.0 out of 5.0 by Bisc Great location and service
Location was perfect and central. Staff exceptionally helpful and went out of way to assist in friendly and professional manner. Rooms comfortable with enough space for two in a standard suite room. Newspaper delivery to room as promised did not occur. Would advise room away from road or on higher floor to avoid noise.
April 29, 2015
Rated 4.0 out of 5.0 by granmaºº A wonderful welcome
The members of staff at the front desk were really friendly and polite as well as helpful through our stay. The location couldn't be better. I will certainly consider this hotel for my next London visit
April 27, 2015