Rated 4.2 out of 5 by 463
Rated 5.0 out of 5.0 by Puffyskinner Mayfair hotel
Ideal place to stay in Central London as it is so close to Piccadilly Circus,. the Theatres, Green Park and Royal Academy. Taxis are always available, tube station is within 50m of hotel door. Good bus routes as well. Tourist buses start immediately across the road. All in all a very convenient hotel.
26 August 2014
Rated 4.0 out of 5.0 by Zed22 Location, friendly staff and great breakfast
The location is brilliant, central for most attractions with many within walking distance. Great breakfast for the family with the pancake machine a great hit with the kids. Bar and restaurant reasonably priced for Mayfair.
25 August 2014
Rated 4.0 out of 5.0 by GelG Great potential, however not fully implemented
Great hotel location. Right next to Ritz. Close to underground and Starbucks :-). Great and friendly staff. Information desk always occupied with helpful staff. Great restaurant with amazing service. Bathroom sink had a single faucet (like it should be - a separate BIG THANK YOU just for that. Having 2 as accustomed in UK could have ruined the whole vacation on its own - at least for us).
However, few drawbacks that did ruin an otherwise perfect experience:
1. Cleanliness - just upon arrival, when I put my hands on receptionist counter (first 5 seconds in the hotel) - felt disgusted as it was sticky from dirt or old age or whatever.
2. Bathroom was old, partly broken and felt severely neglected. No user friendliness at all. Just few examples - sink at one end and the towels are at the opposite end of the bathroom (whoever have thought of this should have been fired), 1 double hook for 4 guests - are they THAT expensive?
3. Room size is as minimal as only possible. Few inches less and it would have to be a single room.
I know it is a 4 star hotel, and maybe I am too harsh with my review, but IMHO, a great hotel should always strive to reach 5 stars and not look at 3 stars and say we are OK.
24 August 2014