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Rated 3.8 out of 5 by 230 reviewers.
Rated 3.0 out of 5.0 by Good Location, but hotel needs improvement! The hotel is in a great location, just a short walk from Oxford Street, bar's, restaurants and cafes. The reception is really nice and bright and the bar area is too. When we arrived the check in process was slow and difficult. Only one of our two rooms were ready with no explanation why. We were not directed to the room that was ready once we received the key, however it was not hard to work out we were on the ground floor. The decoration of the room was vastly different from the reception. Although the it was clean and tidy the room was dated! The rattling from the pipes was terrible and kept me awake most of the night and the double beds are small! My feet were hanging off the end and I'm only 5'6. The reception staff seem difficult, and for the price of the room me and my husband were left dissatisfied. I think the rooms could do with a revamp ans the staff need better training. Don't book this room if you want a view! I would only recommend this hotel for the location. 26 September 2014
Rated 2.0 out of 5.0 by Malo malo malo Estuve solo una noche en este hotel, llegue a eso del atardecer, tipo 7 de la tarde. Estabamos cansados pq habiamos tenido un día muy agetreado y la verdad que queríamos descansar, luego de hacer el check in, fuimos a nuestras habitaciones y la verdad me dieron bastante mala impresíon por lo chicas y lo viejas que se veía. Después de descansar un rato bajamos al comedor que era buffet o carta, elegimos buffet para salir rápido del trámite. El buffet tenía buena pinta pero en realidad al probar los distintos platos todos estaban defectuosos en sabor y textura. Malo para ser sincero. Finalizando agrego que al llegar a nuestra habitación habian dos chaquetas una de hombre y otra de mujer en el closet y una de ellas tenía un celular dentro de sus bolsillos, dejamos todo en recepción, pero se nota que el que hizo la pieza ni se inmutó por haber visto esto. 25 September 2014
Rated 4.0 out of 5.0 by Cumfy Beds are the best Fresh crisp sheets and comfortable bed the best food for a nice break and remember all the nice things that that break gives. 18 September 2014
Rated 5.0 out of 5.0 by Hotel in London above the average Staff was friendly and helpful. Well located. Safe, nice area, near shopping and public transport. Good quality rooms. Feel safe. 17 September 2014
Rated 4.0 out of 5.0 by Ok hotell to bee in London Central. Good breakfast. Good sizes rooms. Poor internet. No adapter availiable. Staff in reseption could be more helpful. 16 September 2014
Rated 4.0 out of 5.0 by chekc in check out i have arrived at 2330 --- (i did call the hotel a day beofre to let them know ) i had to wait over 15 minutes for someone to come to the fron desk ... i was not inforemd about the wifi --- i had to ask for it myself check out --- the same person who did the check in-- he billed my credit card for somelese room --- he did not even ask for the room number -- so i did it for another room --- ofcourse we had to redo it again i did oreder a taxi for 6 am -- and becouse of that the meter was on while he was waitng -- and so the taxi fare was doulbe the only thing that the staff was able to say "sorry it is early in the morning " ===6 am 16 September 2014
Rated 4.0 out of 5.0 by Smoking rooms Just a pity that the hotel no more can offer a smoking room! 11 September 2014
Rated 1.0 out of 5.0 by decepcion no cumplio con las expectativas de un Holiday Inn lo unico bueno del hotel la ubicacion,llegamos antes de la hora del check inn dejamos las maletas y parte de la familia salimos a dar una vuelta habiendo entregado papel de reserva ya pagado el hotel por internet,cuando tuvieron la habitacion avisaron a la parte de la familia que quedo en el hotel y para nuestra sorpresa nos llama la familia diciendo que la habitacion que teniamos ya pagada desde España y que era para 4 solo era para 2 y que no habia mas disponibilidad de habitaciones,tuvimos que volver correiendo y montar una gran bronca para arreglarlo.servicio pesimo 11 September 2014
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