Rated 3.9 out of 5 by 362
Rated 5.0 out of 5.0 by Merk78 Perfect pre/post marathon stay
I stayed at the Oxford Circus Hotel on the next before and after the London Marathon. From arriving to check out I loved the hotel. Location is fantastic, so convenient for many central London attractions and 2 main line tube stops 5 mins walk away. From my perspective it was also great to be able to walk home from The Mall after finishing the marathon while a lot of my friends and collegues and to jump on tubes and trains which is not good on tired legs.
May 1, 2015
Rated 1.0 out of 5.0 by Jenniflower Catastrophically Dire
The whole stay was a complete catalogue of errors. First, when I checked into the room, I discovered that a used pair of men's underwear had been left on the windowsill. When I went to the fridge, I found a mouldy sandwich that had been left there. This was utterly appalling. I went to the front desk to complain and whilst they said that they were "embarrassed" at that point they did nothing about it. I eventually spoke to the Duty Manager and pointed out that with these obvious things left in the room, how could I be confident that it had been cleaned at all? His response was to ask me where I thought they had come from. What was the point in that question? How would I know and what was he implying? When I said that I didn't know, he then said it was possible that it had fallen from a higher level room and that "these things happen". Well, they may do but cleaning that room obviously didn't!
I was sharing a room with my friend who was running the London Marathon, therefore it is was imperative that she should sleep well the night before. However, we turned on the air conditioning rather then leave the window open whilst we slept and this immediately started to leak and flood the carpet within minutes of it being switched on. This was now approximately 23:30 and I had to call the front desk to request to be moved. This should have happened at the point that I complained about dirty underwear having not be removed!!
We were then put in another room which, when the lights were switched off, the LEDs continued to glow!
I am a club member and expect a certain level of treatment. Had I not been, I still would have expected a clean room! I did not receive the option of changing rooms or a refund of any kind for the gross breach in standards.
May 1, 2015
Rated 5.0 out of 5.0 by joychoo London Marathon stay
Enjoyed our 2 night stay in this hotel(although quite expensive for B
April 30, 2015
Rated 2.0 out of 5.0 by bardo7 beds were comfortable
as previous electricity problem
while on person was in the bathroom the other had to keep removing and inserting the card in the slot ie while on the toilet and in the shower really spoilt the night
April 29, 2015
Rated 5.0 out of 5.0 by Andrei H. Comfortable bed and great service
a nice hotel, good food, excelent service, nice people.
April 29, 2015
Rated 4.0 out of 5.0 Hotel bedroom a bit tired looking
We have stayed at the hotel on several occasions due to its excellent location - near Oxford Street and close to Bond Street tube station. The room was supposed to be for a Platinum Member but the bathroom was very shabby and in need of a major paint job! We don't use the restaurant as we prefer to eat out at the numerous local bars and restaurants.
Apart from my comments above - we are generally very happy with the hotel
April 27, 2015
Rated 4.0 out of 5.0 by Welsh57 Comfortable room and staff were friendly
Good hotel in an excellent location. Room was good size and clean. Staff were friendly would stay there again.
April 23, 2015
Rated 5.0 out of 5.0 by Tony1956 Great location
Perfect location for business/leisure in central London. Clean, friendly hotel that has everything you need and close to all travel hubs.
April 22, 2015