Rated 3.8 out of 5 by 281
Rated 5.0 out of 5.0 by Memyself49 Great Service
I booked this hotel in a hurry only realize on the day
that I was due to stay that I had booked the wrong
day, I had booked I non refundable and non transferable
pay up front discount room,
I called the Hotel with my mistake and they changed the date over with no extra cost to me or any fuss, the staff are all really friendly and helpful, the location could not have been better, we where going to winter wonderland in Hyde Park (about a ten minute walk away) and a days shopping in Oxford Street (about a 2 minute walk away)
had a great stay and would recommend to anyone looking for a reasonably priced hotel in this part of London.
16 December 2014
Rated 4.0 out of 5.0 by LGTSX Good location for west end shops
Close to Oxford Street in a relatively quiet location. Reception staff attentive and efficient and treated very well as IHG member with upgraded room provided, unprompted. Pillows normally good in Holiday Inn but not this time and common areas on 6th floor, whilst clean and tidy, are looking a bit tired. At the price, still the hotel of choice for this location particularly for Oxford Street shopping. Good range of restaurants close by (3 minute stroll) in St Christopher's Place and adjacent James Street.
16 December 2014
Rated 2.0 out of 5.0 by Milesonne Room condition
We made this reservation at the last minute since our original reservation at the Crowne Plaza didn't go through because of a computer glitch. The location was not really our preference but we didn't have too much of a choice. The room was a decent size but it was quite bothersome that the bathroom smelled moldy and had triggered my allergies. We also noticed that there was some leaking in the airconditioning unit that we had to use the garbage can to prevent it from making a puddle in the floor.
13 December 2014