Rated 4.2 out of 5 by 456
Rated 5.0 out of 5.0 by cymru48 Rugby weekend
Another great stay at the Holiday Inn Mayfair, great location service excellent never fails to meet the highest standards of the Holiday Inn chain
14 March 2014
Rated 5.0 out of 5.0 by RobJ_Dad Overall - Great
Got off to a rough start, but our issues were quickly and professionally resolved. Great location and staff.
12 March 2014
Rated 4.0 out of 5.0 by Woody67 Great location
Very good location for Piccadilly & West End. Good bus & tube service nearby, 5 minutes from Royal Albert Hall. We requested a twin, which was unavailable on check-in so were allocated a junior suite with king size bed & sofa bed. The main bed was so big & comfortable we shared it, no problem. Clean, comfortable with all the usual amenities. Traffic noise at night from Piccadilly, but to be expected in central London & probably more noticeable as we are not used to it.
12 March 2014
Rated 5.0 out of 5.0 by World2C Excellent personalize care
Everything at the Holiday Inn Mayfair was fantastic. The staff at every level from room service to managers found a way to personalize your stay at the hotel with amazing care and service. Well done indeed!
11 March 2014
Rated 4.0 out of 5.0 by paoletto excellent location and staff
Very good stay.
Excellent location, efficient and amicable staff.
08 March 2014
Rated 5.0 out of 5.0 by Nans1972 Comfortable hotel at a great location.
Together with or two sons of 12 and 9 years old, we stayed at the Holiday Inn London Mayfair hotel for two days. This hotel is at a great location to start your London city trip! Our room, with two twin beds, was comfortable and big enough for the four of us. Food in the bar and breakfast were delicious. We'll recommend this hotel to anyone who wants to stay in London!
08 March 2014
Rated 3.0 out of 5.0 by mvdm2000 Nice but outdated room
Stayed here for one night during the weekend. Problems with parking, and not wiling to pay £ 45,- for just one night parking on the grounds of the hotel..
So parked at the street where free parking stops at 08.30, so had to get up early.
Room itself was outdated, funiture was damaged.
Bed was comfortable, no noise from the corridors.
Breakfast was average, not really special.
This hotel has still no free wifi!
Staff was friendly, were willing to give assistance if needed.
I have been staying a lot times in London, but in my opinion there are nicer hotels available for a far lower price.
28 February 2014
Rated 4.0 out of 5.0 by NancyR Location, location, location
The location of this hotel cannot be beaten in London. It was close to the tube and all the things we wanted to see in London. We were able to walk everywhere.
The staff was wonderfully helpful in so many ways. They are to be applauded.
The only drawback was that the rooms did not have blow dryers or hot water pots. It seems that this quality of hotel should have these. I had to leave to the airport early morning with wet hair.
27 February 2014
Rated 5.0 out of 5.0 by Chazman Good location
Superb service on checking in and that level of service remained consistenly high throughout our stay, close to all the amenities that we wanted to visit during our stay.
27 February 2014
Rated 5.0 out of 5.0 by CleoH Same ole home feeling
Felt at home from the time I checked in till I left. Same familiarity with Holiday Inn comforts. Excellent location and within walking distances to shopping districts and good food abound in the area.
26 February 2014
Rated 5.0 out of 5.0 by Fuller03 Best sleep ever
We arrived exhausted and slept till noon. The most soundproof hotel stay we have ever had. Great hotel, location, and staff. We will be returning.
14 February 2014
Rated 5.0 out of 5.0 by sarasmum So convenient to attend Central London wedding
We were in London to attend a family wedding and the hotel was so convenient to church and reception. The room was quiet as requested and it looked as though it was recently refurbished. Bathroom and bed spotless. We had one evening meal which was enjoyable apart from one ignorant guest who was determined to be awkward. Felt very sorry for the waitress who only appeared to be abiding by company rules.
The breakfast was very good and set us up for both days.
An enjoyable stay and would visit again.
12 February 2014
Rated 5.0 out of 5.0 by time traveller Brilliant Hotel
Had a great stay at the Holiday Inn Mayfair, yet again! The staff are friendly and helpful. The room was lovely and the breakfast delicious. We keep returning and have yet to be disappointed.
12 February 2014
Rated 5.0 out of 5.0 by richie24 Great room and great service
From the moment we checked we made to feel very welcome. Sarah on reception was fantistic to deal with. The room was very comfortable and the views were breathtaking. Would highly recommend this hotel I will be staying there again.
10 February 2014
Rated 5.0 out of 5.0 Great Stay
Had a 2 night stay at the Hotel, and was very pleased with the quality and cleanliness of the hotel>
The staff were very welcoming and helpful, and it felt like the hotel was very well managed.
There was some redecoration taking place on our floor, but this was done with no disruption or inconvenience at all to ourselves.
An excellent location for seeing the main attractions either on foot or by tube.
Will definitely return without any hesitation
09 February 2014
Rated 5.0 out of 5.0 by Jen410 Excellent service and great location
My stay at Holiday inn - London Mayfair was absolutely great! The room was nice, the staff were all very kind, the location was excellent and the breakfast buffet was delicious too. I had a very comfortable stay for 10 days. I would like to say special thanks to the housekeeping staff and the staff at the front desk for being very kind and helpful. I would definitely come here again on my next trip to London.
06 February 2014
Rated 5.0 out of 5.0 by bonesy 2 NIGHT STAY
We really enjoyed our stay at the Holiday Inn. Our first night we had a good evening meal which was a reasonable value for money. The room was excellent with all facilities to a high standard. The bed was very comfortable and the bathroom was more than adequate.
Overall we liked every aspect of our stay at this hotel and would recommend to our friends.
06 February 2014
Rated 3.0 out of 5.0 by Skippy50 Great reception but a little shabby
I cannot fault the welcome at reception nor the efficiency of check-in/out. I was early and my room was ready and whilst the decor is dated and the bathroom very 1970s, it was clean and I had a decent night's sleep. Public areas were ok, but again need an update and the carpets in the corridors were stained, frayed and grubby. The lift was extremely slow, having to wait minutes even not at busy times. Price was ok and location was where I wanted to be, but I have recently stayed at a Hotel Indigo, also an IHG hotel, and for less money the hotel offered chic, boutique accommodation that beat the Holiday Inn, Mayfair in every way.
03 February 2014
Rated 4.0 out of 5.0 by an_na I just wish the internet was free of charge:)
Everything is excellent about Holiday Inn Mayfair, but I do think paying extra for internet (especially that there are many who are visiting for business purposes) is not a great marketing step. Apart from that I was very satisfied. Beds are very comfy, bathrooms clean and comfortable as well. Great location and surrounding!
03 February 2014
Rated 5.0 out of 5.0 by AndyPh Great stay
I stayed with my wife and we really enjoyed the stay. Great location for the shops. There was a Sainsburys opposite, which was excellent for those bits and bobs you need and of course Green Park tube is only across the road.
Our room was very warm and cosy, the staff could not do more to help and nothing was too much them, including the kind concierge who provided the shoe polish and brush!
Note that the free wifi is not so good, bandwidth was limited.
RECOMMENDATION Visit Petrocchi bar / cafe, Albemarle Street, Italian family run with mum cooking. The calamari starter was fantastic, Olives great and deserts were fresh and delicious.
02 February 2014
Rated 5.0 out of 5.0 by HappyRockyBunny In the action yet quiet
We booked this hotel to be near an evening event venue. It was exactly where we wanted to be and at the right price. We weren't disappointed, the hotel is now on a regular list of hotels I would, use again. Staff treated us well. Very polite and attentive. Room was spacious enough for a family room, good bathroom with toiletries (becoming rare in London), massive wardrobe with everything you could want - iron, ironing board, safe, trouser press, hair dryer, kettle, fridge ... TV Chanel's a little lacking, but we only wanted background noise.
Breakfast was plentiful albeit a little cramped. Great pancake machine!
Definitely will return. Definitely recommend!
31 January 2014
Rated 3.0 out of 5.0 Love the venue, HATE the internet policies
Lovely if you have zero need for connectivity. Hotel limits bandwidth and device count on their "free" internet, pretty much forcing an upgrade. classic bait and switch. Lord help you if you log in too many devices - third party tech support total waste of time. Hotel helpless to assist. Nice if you own no phone, tablet or laptop - useless for business travelers or anyone from the current century. In all other respects a terrific spot - too bad they screwed it up. Staff did their best, it is the hotel policies and systems that stink.
29 January 2014
Rated 5.0 out of 5.0 by yellowmouse1 ALWAYS GREETED WITH A SMILE!
My wife and I always try and stay at this location , it offers wonderful service and we are always treated very well.
The position is second to none and we would highly recommend!
26 January 2014
Rated 4.0 out of 5.0 by margendy Good
This time the price was better than usual and not as overpriced as it can be sometimes
17 January 2014
Rated 5.0 out of 5.0 by The Bishop Busy executive, total comfort, everything worked. No problems, could have used a trouser press.,
Always a joy to stay here either on business or pleasure. Great location and it all works. Many seriously good restaurants within walking distance, an abundance of taxis and 1 minute to the underground. Prices are usually ok for this area of London.
Would never stay anywhere else.
As a Gold Rewards Club member I get 5 star service.
15 January 2014
Rated 4.0 out of 5.0 by DHM68 Location & "most" of the staff............
Annual family trip to London and our fourth time at this hotel, unusually, the receptionist who checked us in was incredibly off-hand and I was quite taken aback when I queried the rate I had booked, I was sure it included breakfast for all four of us, she informed it did not. I said to her "I'll have to check me emails" to which she replied "you do that" in a very rude manner!
Requested a room on a hight floor so we were in 620 with a bit of a view of Green Park. The rooms here are a bit tatty but I understand the hotel are re-furbishing them. The room was more than adequate for my husband and I and our two teenagers and the location of the hotel is fantastic for walking our getting the tube from Green Park next door. The other staff were great throughout the rest of our stay as was the breakfast. My husband had let the hotel know it was my birthday and they very, very kindly left a bottle of champagne in our room - thank you Holiday Inn Mayfair. Great weekend in a lovely hotel, will return again I'm sure.
15 January 2014
Rated 5.0 out of 5.0 by iGuy Welcoming and Helpful Staff
The staff at Holiday Inn/Mayfair were very welcoming, cheerful and outgoing. They also sincerely showed me it wasn't a problem at all when I lost the key to my room, and replaced it immediately (after verifying my passport of course!).
14 January 2014
Rated 4.0 out of 5.0 by chelsea1905 great location
great location, value for money, very helpful staff.....no problems...will return
13 January 2014
Rated 3.0 out of 5.0 by sontitont Wifi charged at high rates also for members
The hotel had the right location for us this time - we could walk to musicals in the West End, and to shopping in Regent Street, and even more importantly to fantastic breakfast at The Wolseley. I had understood from the websites though that internet would be free of charge for members in 2014 and had booked the hotel on this basis. Upon arrival I was told this was not the case after all, I needed Gold or SIlver membership for that. The rates charged were very high, and I think it should be offered to customers as television and lighting - free of charge. It ought to be more clear from the information on the website that it costs extra and how much.
It is clean, and had comfortable beds, and we had no problems.
08 January 2014
Rated 4.0 out of 5.0 by Vixxxx Very unsonorized room , but too small.
Very kind the reception and restaurant staff. Specially Mr.Francisco from Mozambico. A very nice person.
08 January 2014