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Rated 4.2 out of 5 by 931 reviewers.
Rated 5.0 out of 5.0 by Good quiet hotel with friendly staff This hotel is a really good one to use if you are departing from Heathrow. It is quiet and on the Hotel Hoppa bus route to all 5 terminals. The staff are friendly and helpful and the facilities within the hotel excellent. August 29, 2015
Rated 5.0 out of 5.0 by Excellent Park Stay Fly package I stayed overnight before an early flight - the airport was very easily accessed from the motorway and parking was no problem and very reasonable for the 8 night package. The staff were extremely helpful and pleasant and there was a good choice of places to eat. The hoppa bus to and from the airport was easy. A very relaxing and pleasant start to the holiday. August 28, 2015
Rated 4.0 out of 5.0 by Good hotel, Great staff! The hotel was nice and provided a great amount of options. What made the stay great was the staff. Special callout for Jude in the Sampans restaurant, he provided some of the best service of any restaurant I visited during my travel through Europe. Also, Ana Lucia provided help in the last minute that made it possible for me to not leave any luggage behind. Together, their performance is that of any five star hotel and would recommend this hotel just on the experience they provided alone. Held a business meeting in the lounge area and it was fantastic. The lounge is understaffed, that is the only issue, not enough people to keep up with demand. I would recommend this hotel and will stay there again in the future. August 26, 2015
Rated 5.0 out of 5.0 by Fantastic and comfortable stay all round I must say the bed was comfortable, clean friendly and a very nice room. All in All a very pleasant stay the staff members were all friendly and helpful. The Bar/Lounge area was comfortable and easygoing. August 26, 2015
Rated 2.0 out of 5.0 by Andrew Decent enough hotel with very good front desk staff. I have previously stayed at another level at this hotel which seemed more updated and less 'worn' than the lower level 'family' room. The main issue - common to many hotel rooms with interconnecting doors, is the neighbor noise. Albeit the hairdryer, TV, talking, there really was little noise isolation. August 25, 2015
Rated 5.0 out of 5.0 by Outstand Service What an excellent front of house team. very welcoming and friendly attitude. no problem to small. deserving of a pat on the back August 25, 2015
Rated 5.0 out of 5.0 by Nice rooms and great service I stay in this hotel on a regular basis for business. The rooms are comfortable and welcoming with the staff being extremely friendly. August 25, 2015
Rated 5.0 out of 5.0 by Superb hotel Professional staff matched by a wonderful room. Comfortable and stylish. August 25, 2015
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