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Rated 4.0 out of 5 by 528 reviewers.
Rated 5.0 out of 5.0 by A relaxing weekend away, but noisy aircon on roof of room on 10th floor My wife and I always have a relaxing weekend away at M4J4 about every 6-8 weeks. On this occassion we were not able to relax fully due to the noisy aircondition machine directly above our room 1040. I will make sure we do not stay on that floor again! Other than that, the staff were impeccable with their services and professionalism. Patricia on reception duty on 29th August was fantastic. Well done. 04 September 2014
Rated 3.0 out of 5.0 by Stay at Holiday Inn J4 M4, Heathrow, London Waited 30 minutes in gold platinum priority check in desk behind a non priority club card holders. No complimentary water in the room, would expect this if platinum card holder. Noisy family in next room (adjoining doors). 03 September 2014
Rated 5.0 out of 5.0 by Good service We had an overall good stay & staff helpfull & friendly. Thank you 02 September 2014
Rated 1.0 out of 5.0 by Uncomfortable have to pay to get quality I stayed in this hotel and upon arrive was greet by smiling staff she began to check me in and confirmed my king size room booking, and asked if I wanted to upgrade my room to a newly renovated room for £10. I asked what the difference was and was told it was newly renovated and fresh but I expected the same great product. I went to the room and had a bad bed which was uncomfortable the fridge was not opening and the kettle wasn't working. There was marks on the wall and the flush stopped working half way through the night. Upon check out it questioned the quality of the room and was told that it was my decision to take this room and could of upgraded as I had the choice I think it's quiet horrible to have to pay more to get quality and was bluntly told you have to pay more to get quality. Horrible expensive will not be booking or recommending again 02 September 2014
Rated 5.0 out of 5.0 by recent business visit No problems with hotel at all. Have recently booked direct with the hotel and it seems difficult to recieve a vat reciept for expenses? Is there a way of requesting and emailed reciept when booking direct online? thanks, 02 September 2014
Rated 5.0 out of 5.0 by Excellent stay We had been in a Holiday Inn before and this one didn't disappoint again. Our room was very clean and newly refurbished which was lovely. It seems that the lower floors were not redecorated. We were impressed that the room had a fridge and complimentary water/tea/coffee and even a mars bar! The mattress however needs changing badly as it had two big dips in it. The food was ok in the hotel, some of the meat being dry. It was also very overpriced. This however wouldnt deter us from staying at this Holiday Inn or any other Holiday Inn again. 02 September 2014
Rated 5.0 out of 5.0 by top Hotel I can not fault our stay,we stayed here with a package through Legoland. The kids eat free and were given kids packs and milk and cookies. 01 September 2014
Rated 4.0 out of 5.0 by pleasing overall very good , but beware the food and drink costs are high , as in over £8 for a glass of white wine , which was sent back as it was almost room temperature ! 01 September 2014
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