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Rated 4.0 out of 5 by 469 reviewers.
Rated 5.0 out of 5.0 by Excellent place near LHR My stay here started on a high note. While her nametag indicated she was a trainee (unfortunately I caught "trainee" and not her name) the person checking me in was professional, personable and truly made me feel welcome. The rest of the stay was above Holiday Inns usually high standards. Clean, quiet, and reasonable for London, I'll definitely stay here next time. 19 July 2014
Rated 1.0 out of 5.0 by Under renovation, avoid until completed, check your bill! First room I was given had broken facilities (safe missing control unit, etc). Moved to another room, not great. I was clearly in the un-renovated section of the hotel which is undergoing rolling upgrades. Internet pricing was extortionate, 24 hour price was equivalent to 4 months subscription with a mobile broadband provider - wake up! I'm also a member of the rewards program that's supposed to provide free internet. Not here I wasn't... Restaurant charged a compulsory 12.5% service fee - really?!? Won't be coming back. 17 July 2014
Rated 3.0 out of 5.0 by Good comfortable stay Close to airport nice clean hotel with plenty of facilities. 17 July 2014
Rated 5.0 out of 5.0 by Great hotel Great hotel with helpful staff and great service. Excellent breakfast and dinner. Would recommend this hotel to other visitors. 17 July 2014
Rated 5.0 out of 5.0 by Professional staff, comfortable environment and thoroughly relaxing My wife commented about this being the best relaxing weekend she'd had for some time. We occupied one of the newly decorated room 763 which was fantastic except that the carpet has not been fitted properly and one is likely to trip and fall as it was bunched up in areas. Other than that, we had a very relaxed and comfortable weekend break and we are already looking forward to our next visit to M4J4 Holiday Inn. Thank you to Toni and her colleagues at reception and Tatyana for keeping our room so tidy. 16 July 2014
Rated 2.0 out of 5.0 by Comfortable bed and room but the restaurant was a poor experience Waited in the restaurant for 1.5 hours for the food to arrive...and then it was lukewarm! A poor experience. 14 July 2014
Rated 5.0 out of 5.0 by Stuck in London We missed our plane so we stayed at this Holiday Inn it was a NICE choice after missing the plane we needed a relaxing place this was it . A couple of long drinks at lunch nice people with good attitudes was great. 13 July 2014
Rated 1.0 out of 5.0 by Overall Poor Rubbish check in, rubbish room, non-smoking but smelt like an ashtray, no TV remote in room, overall poor, will not go back and ideally will not go back to Holiday Inn again. 12 July 2014
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