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Rated 4.0 out of 5 by 539 reviewers.
Rated 5.0 out of 5.0 A ROYAL WELCOME AT HOLIDAY INN I made reservation online with much ease and obtained a reservation confirmation while back in Nigeria. Upon my arrival the customer service executive warmly and courteously asked of my last name and I was given a key to my room. My food was served promptly on order and my receipt promptly tucked into my room even while I was still sleeping. What a hassle free experience. 15 September 2014
Rated 5.0 out of 5.0 by A pleasant stay Good ample parking space. Got a decent average looking room, slightly dated. Air conditioning did not work but did not make a fuss overnight as temperature was okay. Mentioned it to the staff the next morning and she was surprised and apologised straight away. She then upgraded me to an executive room which was very lovely! 5 stars for customer service and friendliness. Decor very nice but the standard rooms can be quite dated. Hopefully the hotel will upgrade the standard rooms as other aspects of the hotel are good. Will definitely come again. 10 September 2014
Rated 5.0 out of 5.0 by Information already Stated in survey Rating for most services (human) excellent apart for quality of food. Fish and chips ordered - Quantity of fish fillet minimal, batter -crisp and golden. Chips- steak chips size and oily wihin. 10 September 2014
Rated 5.0 out of 5.0 by 5 stars service. A very nice hotel with great staff . A very speedy check in and a good night sleep, excellent breakfast with very friendly staff. 08 September 2014
Rated 4.0 out of 5.0 by Sunday Buffet Meal I would like to thank the head chef who cooks and organises the Sunday Buffet that I had the pleasure of tasting a vibrant mixing of textures. From the Yorkshire Puddings, Roast Beef, Vegetable Rigtoni and My favourite: The Curry Chicken with wonderful rice. Also I would like to thank the porter staff who always brought a fresh jug of water to my table, they were wonderful and represented the Hotel with outstanding Customer Service. 07 September 2014
Rated 4.0 out of 5.0 by Excellent Great place to stay with quick and easy access to major routes 07 September 2014
Rated 5.0 out of 5.0 by stay here very helpful staff .lovely clean rooms ,easy to find, good parking, excellent food 07 September 2014
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