Rated 4.3 out of 5 by 335
Rated 5.0 out of 5.0 by Business Traveler TN Clean and comfortable room, Good customer service
Stayed at this location for a recent business location. The room was very nice and spacious, and spotlessly clean. The hotel offered good dining choices, and the morning breakfast buffet selection was varied and delicious. The hotel is conveniently located in West London, and offers a comfortable and pleasant stay.
April 27, 2016
Rated 3.0 out of 5.0 by fores2 improvement required
key card didn't work at all even after so many journeys to reception. Rooms are spacious and hotel not far from tube station
April 23, 2016
Rated 5.0 out of 5.0 by Darkstar64 Everything IS premier here ;-)
We got an excellent price at a great hotel. Knocked spots off the usual two competitors. Signing up for IHG Club is very worthwhile.
April 21, 2016
Rated 2.0 out of 5.0 by Steve91919999 This hotel has lost its way
I was very disappointed with the level of service during this stay. I have taken a huge contingent to this hotel for Christmas and Easter work. I had my TO book 45 rooms for Christmas including my own and 17 for Easter including my own. Due to the poor service received at Easter you will no longer receive our bookings. I also book in excess of 40 rooms for each of the up and coming bank holidays. Though the location is convenient the service received was poor and we will not be using this location in the future.
April 21, 2016
Rated 4.0 out of 5.0 by Mr Williamss Great hotel overall
Room was very clean, the meal in the restaurant was very nice, good choose of Salads which you don't come across often. the main point which let this hotel down was the breakfast was cold, wasn't enjoyable and when spoke to reception and explained this issue they really didn't seem bothered. the Gym facility is basic but you are able to have a good train, the air con needs turning on otherwise its like a greenhouse.
overall Great hotel need to improve the temperature of the cooked breakfast.
April 21, 2016
Rated 4.0 out of 5.0 by VMJazz Good functional hotel
Good hotel for a business trip. I arrived at the hotel late at night after work, the walk from the tube station was through a darkish alley and not very pleasant. Having arrived at the hotel, felt good.
Quality of the food served at dinner was average, due to its location, not many fine dining choices available in the vicinity.
April 19, 2016
Rated 2.0 out of 5.0 by jangalee Location was practical but the experience left a lot to be desired
The Hotel itself seemed in OK condition but the quality of the guest rooms and the sensibleness of issuing them to guests left us wanting.
The only real plus side was the location suited us very much but spent as much time as possible outside of it!
April 17, 2016
Rated 4.0 out of 5.0 by DianaYorks Comfortable stay in an awful area
Nothing wrong with this hotel except the location is fairly depressing
April 14, 2016