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Rated 3.5 out of 5 by 24 reviewers.
Rated 3.0 out of 5.0 by Exec rooms are great room service and restaurant need improving The front desk manager on duty was fantastic. Unfortunately the restaurant is very unorganised and not professional at all the food is of a moderate standard and the employees need some training. I ordered room service for my breakfast for 2 days and on both days they got my order wrong despite only having to follow the card left on my door. The room however was very comfortable. 20 October 2014
Rated 5.0 out of 5.0 by Staff and food really great Helpful staff, food really great, very close to oxford street and westfield shopping center. really enjoyed alot 18 October 2014
Rated 5.0 out of 5.0 by Great help from the staff I was very pleased to stay in this hotel, whole the team helped me out in different ways and to make me feel like home. Especially the manager Usman really helped me to find out about local information and the Holiday inn hotel in Spain for my next trip. i will definitely come back and stay again 18 October 2014
Rated 5.0 out of 5.0 by Great stay This property is the best I have ever experienced in London/U.K with one of the best staff and room quality. 17 October 2014
Rated 5.0 out of 5.0 Excellent stay we stayed at the Holiday Inn London west and enjoyed alot, the only problem was less parking space but the manager made it easy for us, 16 October 2014
Rated 5.0 out of 5.0 by Excellent service and accommodation An excellent service was provided by all staff and I was made to feel valued. The accommodation was superb and I had a great nights sleep. Thank you 13 October 2014
Rated 5.0 out of 5.0 by Review Was perfectly acceptable. Vegetarian food wasn't that well catered for to be fair. Otherwise it was good and staff were very helpful 13 October 2014
Rated 5.0 out of 5.0 by Excellent stay Stayed at Holiday Inn london west, recently refurb hotel, nice lobby and bar, staff excellent and very caring, food also excellent. would consider travelling again 10 October 2014
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