Rated 4.2 out of 5 by 702
Rated 5.0 out of 5.0 by Tonnage My son's 13th birthday trip to London
I was really impressed with the weekend price with the hotel being in such a good location. My son was given complimentary breakfast and free wifi as I became a member of IHG.
The staff at the desk were really friendly and helpful. The bar prices were cheaper than in Leeds city centre pubs so I was pleased. The breakfast was outstanding.
My son wants to repeat the trip for his 14th birthday and have the same room. I hope so also. It was a lovely experience.
May 29, 2015
Rated 5.0 out of 5.0 by YULC MOST ENJOYABLE STAY
We didn't know what to expect when we booked the hotel however we are now planning to stay in the same hotel for our next visit to London. Hotel was extremely clean. Beds and pillows very comfortable. Superb customer service. The hairdryer was not working properly and we notified the front desk - a brand new one, in a box mind you, was delivered to our room at 1:00 am in the morning. We travel extensively and we never experienced such consistency, high level of service and politeness thought the whole stay - stayed for 7 nights.
May 28, 2015
Rated 3.0 out of 5.0 by prosperity narrow room, too adjacent rooms
I was very pleased with the concierge service. they were very polite and helpful during my stay. the reception was ok. The location of the hotel is very good. Breakfast was ok. The waiters were very helpful. The rooms and the corridors are too narrow and too close to each other. you can hear even the snoring of the guest staying next to your room.
May 28, 2015