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Rated 4.5 out of 5 by 365 reviewers.
Rated 4.0 out of 5.0 by modern hotel at Westfield Nice hotel. Modern and well finished. Disappointed to get a twin when I had requested a double. The receptionist on check in was dismissive of our request and assumed it was unimportant. She blamed the booking agent. Otherwise the hotel was good and other staff friendly. A lovely choice for breakfast but the sausage and bacon looked anaemic. They should offer some well done. I will stay again if they can guarantee the room type. 16 October 2014
Rated 4.0 out of 5.0 by Enjoy London Perfect location for Shopping tour in London. Best if you arrive by London City Airport. Well connected to the center. 14 October 2014
Rated 4.0 out of 5.0 by Nice hotel ........but! Quick and easy check in. The room was a good size, very clean and comfortable. I was a bit worried as I overlooked the casino but apart from the normal hum of a big city the noise was minimal. There was initially some running on the floor above but that died down. I had paid fully in advance. I was really offended by reception insisting that I put a debit card authorisation through for £50 just in case I caused any damage. I did challenge this as I felt it criminalises customers in advance. The person on the desk refreshingly agreed with me but said it was policy. How would any of us feel if, on entering a supermarkey, we had to pay a £50 deposit in case we shoplifted. I see no difference. Nice hotel but this really bugged me. 09 October 2014
Rated 5.0 out of 5.0 by Excellent staff and service The hotel is in a place with very good communication and entertainment. The quality is good and the excellent care receptionists. Highly recommended. 08 October 2014
Rated 5.0 out of 5.0 by Schönes, modernes und sauberes Hotel in guter Lage Alles in Allem gutes und komfortables Hotel in guter Lage zum Flughafen Stansted, der Innenstadt und zum Einkaufszentrum. Verbesserungsbedarf gibt es bei der Regelung der Klimaanlage. Außerdem könnte das Personal beim Frühstück aufmerksamer sein. 07 October 2014
Rated 5.0 out of 5.0 by Best Holiday Inn!! Stayed for 1 night, check in was quick and efficient. In all a good Experience with very friendly happy staff... 07 October 2014
Rated 5.0 out of 5.0 by Excellent place to stay Great hotel only 20 minutes from the west end by tube. 07 October 2014
Rated 5.0 out of 5.0 by Great Hotel This is a great hotel in a great location with friendly and helpful staff 04 October 2014
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