Rated 4.5 out of 5 by 367
Rated 4.0 out of 5.0 by Girty great service
Last day when i check out, i had breakfast paid,but i missed them. Restaurant was already closed, so i went to bar and asked for 2 latte(cofee). I told bartender that i missed my breakfast, and he was so nice and made theese 2 lattes for me for free. I was very happy. Good service! - 06.10.14 , around 11am
17 October 2014
Rated 5.0 out of 5.0 by tazzie08 Great Location
We stayed here because firstly it was ideal for commuting into Romford. Secondly for the Westfield shopping centre and because we wanted to see the Olympic park. The only thing that spoilt our stay was the first night some irresponsible people let their child run up and down the corridor banging and stamping feet till late on in the night.
We are returning on the 16th of November for a couple of nights because it is a lovely hotel, spotlessly clean and the staff are very friendly and helpful. There is an excellent choice at breakfast.
17 October 2014
Rated 4.0 out of 5.0 by Alanc62 modern hotel at Westfield
Nice hotel. Modern and well finished. Disappointed to get a twin when I had requested a double. The receptionist on check in was dismissive of our request and assumed it was unimportant. She blamed the booking agent.
Otherwise the hotel was good and other staff friendly. A lovely choice for breakfast but the sausage and bacon looked anaemic. They should offer some well done.
I will stay again if they can guarantee the room type.
16 October 2014
Rated 4.0 out of 5.0 by Cee_1974 Enjoy London
Perfect location for Shopping tour in London.
Best if you arrive by London City Airport.
Well connected to the center.
14 October 2014
Rated 4.0 out of 5.0 by Matt310 Nice hotel ........but!
Quick and easy check in. The room was a good size, very clean and comfortable. I was a bit worried as I overlooked the casino but apart from the normal hum of a big city the noise was minimal. There was initially some running on the floor above but that died down.
I had paid fully in advance. I was really offended by reception insisting that I put a debit card authorisation through for £50 just in case I caused any damage. I did challenge this as I felt it criminalises customers in advance. The person on the desk refreshingly agreed with me but said it was policy.
How would any of us feel if, on entering a supermarkey, we had to pay a £50 deposit in case we shoplifted. I see no difference.
Nice hotel but this really bugged me.
09 October 2014
Rated 5.0 out of 5.0 by frajaferro Excellent staff and service
The hotel is in a place with very good communication and entertainment.
The quality is good and the excellent care receptionists.
08 October 2014
Rated 5.0 out of 5.0 by baba17 Schönes, modernes und sauberes Hotel in guter Lage
Alles in Allem gutes und komfortables Hotel in guter Lage zum Flughafen Stansted, der Innenstadt und zum Einkaufszentrum.
Verbesserungsbedarf gibt es bei der Regelung der Klimaanlage.
Außerdem könnte das Personal beim Frühstück aufmerksamer sein.
07 October 2014
Rated 5.0 out of 5.0 by CKINGY7 Best Holiday Inn!!
Stayed for 1 night, check in was quick and efficient. In all a good Experience with very friendly happy staff...
07 October 2014