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Rated 4.5 out of 5 by 353 reviewers.
Rated 4.0 out of 5.0 Great service and friendly staff -Nice place to stay. -Lot of shopping malls around this hotel. -Train station is nearby -Good city view from hotel room 16 September 2014
Rated 5.0 out of 5.0 by great locaiton, close to the city new/modern hotel, close to good facilities and good links to the city 15 September 2014
Rated 4.0 out of 5.0 by Very good hotel but difficult to reach The hotel is new. Everything is clean. staff is very very helpful. However if you drive a car, it is better to park in car park B. The car cannot reach directly to the front door of the hotel. Nobody will tell you about this in advance. The hotel is just above the Stratford underground station, very convenient by underground but you then have to carry all your luggage. Don't forget there are lots of steps in most of the underground stations. In a word, the hotel is good and worth the money. 13 September 2014
Rated 5.0 out of 5.0 by Enjoyable Stay The people at the hotel were always accomidating, trying to assure a most pleasant stay. This is always important, expecially traveling internationally. 10 September 2014
Rated 5.0 out of 5.0 by Buena experiencia Fue muy buena la experiencia en el hotel. Se presentaron algunos inconvenientes que fueron eficazmente atendidos por los empleados del hotel. Excelente atención en el desayuno y en el mostrador principal. Muchas gracias. 09 September 2014
Rated 4.0 out of 5.0 by Poor service at reception I checked in just before midnight after a day of work and travelling. Naturally, I just wanted to relax, catch up with some work and have something to eat. Unfortunately, it took a bit of time for the receptionist to check me in - not quite sure why as the room had been pre-allocated. I asked if I had complimentary upgrade and was told that the hotel was busy but that I had been given an olympic view. When he failed to ask me if I wanted an alarm call, I had to ask for it. When he failed to ask me if I wanted a complimentary newspaper (I'm a platinum club card member) I asked if I could order the independent but was told I had to have the i. I said I thought I could have any newspaper (as a platinum member) and the i was already available to everyone, including me. He said I would have to pay for other type of paper! I then asked if their were any papers from that day available but he said there weren't. When he failed to ask me if I would like welcome points or a drink, I had to prompt him. All in all, not a very welcome reception, particularly as I was then unable to order anything other than sandwiches from the 24 hour menu. 09 September 2014
Rated 4.0 out of 5.0 by Comfortable stay Nice rooms, good pillow selection. Good shower and clean bathroom. Would have been nice to have moisturiser in the bathroom. 08 September 2014
Rated 4.0 out of 5.0 by Comfortable stay Hotel is convenient to the station/underground - very short walk. It is in the centre of the shopping complex and has access to local shops and bars. It is only a short (5 min) walk from the Olympic Park and an ideal base for an event there. Hotel is relatively new. It was clean and well presented. Staff were friendly and helpful. We had an enjoyable stay. 03 September 2014
Rated 4.0 out of 5.0 by Good location with easy access to shops and transport The hotel is very well located inside one of UK's largest shopping malls with easy access to all transports to Central London. The rooms are clean and comfortable in general. The breakfast is good. However, food options are limited on the menu. I liked the stay in general. However, there are a few things I would like to point out as not so good. Firstly the towels were quite old and rough. Secondly the rooms did not have a mini fridge which is normally a given in any holiday inn hotels. 01 September 2014
Rated 5.0 out of 5.0 by Lovely Rooms Stayed at Stratford City for the first time. Have to say it will not be our last. Loved it and treated so well. Thank you Holiday Inn. 01 September 2014
Rated 5.0 out of 5.0 by Theatre This is an excellent hotel, staffed with people of a very high standard. and in a very good location. confort assured. Highly recommended. 30 August 2014
Rated 4.0 out of 5.0 by Nice Hotel We found the hotel to be excellent. parking is available in the multi storey car park by the hotel. Check in was slow. Getting drinks at the bar was slow too. Breakfast was excellent, one thing we would have preferred is un smoked bacon. We would use the hotel again if visiting the area. 28 August 2014
Rated 5.0 out of 5.0 Happy staff Great to see happy faces it makes the guest feel welcome and at ease 27 August 2014
Rated 5.0 out of 5.0 Excellent stay This hotel is in a nice location at Westfield/Olympic Park. We were in an executive room on the 6th floor and had fantastic views of the olympic park. The room was very quite, we didn't hear noise whether in the hotel corridors or outside. The bed was extremely comfy and you get a choice of pillows. The room was spacious and the bathroom was modern. The room and public areas were all very clean. The staff were friendly and helpful. I wouldn't hesitate in recommending this hotel to family and friends and will stay again myself. 27 August 2014
Rated 5.0 out of 5.0 by Great Service Friendly efficient staff who were very helpful. Outdoor terrace with pleasant views off the lounge/bar with smoking area away from non Smokers. Quiet, clean, comfortable rooms and bathrooms with good facilities. 25 August 2014
Rated 4.0 out of 5.0 by Good location, comfortable, quiet Se spent 2 nights in this hotel, and got great service. All hotel staff was very friendly. We liked position of the hotel and shopping centre near by, close to metro and train station. Enjoyed breakfast very much! 20 August 2014
Rated 5.0 out of 5.0 by Will return Excellent 2nd stay. Good staff, lovely hot breakfast. Emailed in advance for husbands birthday. On arrival made to feel very special with a couple of gestures which were most appreciated. Thanks to the reception staff in particular. 20 August 2014
Rated 5.0 out of 5.0 by Great Service The staff at the hotel are what make an ordinary hotel an excellent one, and the staff at the Holiday Inn Stratford are brilliant, nothing is too much trouble, the receptionist even went to the trouble of going out to get some chocolate for my grandson. Thank you. Transport links to central london are great (20 mins on tube and 7 min to St Pancras from train station), there are plenty of restaurants and the westfield shopping centre on site. We thouroughly recommend this hotel. 16 August 2014
Rated 5.0 out of 5.0 by Great location ideally located in the Westfield centre at Stratford city. pleasant staff and atmostphere 14 August 2014
Rated 5.0 out of 5.0 by Out of Town Refuge A handy relatively cheap hotel within a short distance from public transport to the Center of London. A great place to stay. 12 August 2014
Rated 3.0 out of 5.0 Great Reception Staff Your reception lady, Annabel, was most helpful and professional. 11 August 2014
Rated 4.0 out of 5.0 by The Birthday Hotel was overall very good. Some of the female staff were not so friendly as they are in the Staybridge suites right next door. 11 August 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service but noise from casino Comfortable bed and great service but noise from casino opposite our room continued until well into the early morning. Great breakfast, great reception and bar staff and an extremely helpful chap from the concierge service. Perfect access to shopping and tube station. Good value car parking for the proximity near central London. If staying again, I would request a room at the other side away from the casino if that is a possibility. 08 August 2014
Rated 5.0 out of 5.0 Great experience I have been staying at the holiday inn at westfield shopping centre for around 2 months now and the experience is fantastic and I would always recommend the hotel to others. I would like to point out the friendliness of all your staff, but I would especially like to single out Hugo, Rasheal and Lena from the bar, who always make a conscious effort to chat and make me feel welcomed at the inn, it's staff like this that makes a business a success furthermore it gives me a real sense of home away from home. 07 August 2014
Rated 4.0 out of 5.0 by Great location & comfortable rooms Often stay here to meet family & shop / eat at Westfield. Not eaten at restaurant other than breakfast, which is fine. Room cost varies and can be a bit steep at times but is cheaper than central hotels and travel by tube is quick & easy to and from Stratford. 06 August 2014
Rated 5.0 out of 5.0 by Relive the Olympic Spirit Me and my partner wanted a weekend break in London, away from the 'usual' landmarks seen on every London trip. As we both had 'Olympic Fever' in 2012, I looked at hotels near the new 'Queen Elizabeth Olympic Park' in Stratford - and what a hotel I found! The decor is 'subtly sporty', with nods towards the Games throughout the hotel #We had our lovely Breakfast in Restaurant 2012#. From arrival to departure, staff and atmosphere were exceptional. As for the location - STUNNING! I'd recommend opting for a 'Park View' - the extra money is completely worth it as the sun sets over the park. Westfield is literally a 10 second walk from the front of the Hotel - and as one of the largest shopping centres in Europe, it kept us entertained for hours. My final little tip would be to book a swim in the London Aquatics Centre in the evening - it is so close to the hotel, competitively priced and surprisingly calming. All in all, a lovely breaks that we both would like to live again and again. Thank you Holiday Inn Stratford City! :-) 06 August 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service I chose Holiday Inn Stratford due to it proximity to the Shopping at Westfield and the tube line to get us to a wedding in Woodford. The hotel is clean, comfortable and relaxing with the staff at both the front desk and at breakfast being attentive and friendly. The room was large, clean and all appliances worked as they should! Would recommend. 06 August 2014
Rated 4.0 out of 5.0 by Great location We thoroughly enjoyed our stay at the hotel as it was so convenient for the Olympic Stadium, which was our main reason for staying in this area. We also enjoyed the fact that we were actually in the Westfield Centre and did not have to walk far to the underground. Lovely friendly staff from walking into to the hotel to checking out. 06 August 2014
Rated 5.0 out of 5.0 by Comfortable room and friendly service We really enjoyed our two night stay here. Friendly check in and bar staff, recommend joining the reward card as we got a couple of little extras which added to our stay. Top location for a shopping trip to Westfield which also has a great choice of cafés and restaurants. Easy to get into Central London too by tube to Tottenham Court Road. Previously we had stayed at the budget version of Holiday Inn, and we could really see that this was nicer! Spacious room, good shower, had very thing we needed, some reviews mentioned noise from outside but we didn't notice this. Would stay here again. 04 August 2014
Rated 5.0 out of 5.0 by Excellent hotel & location Very good value hotel, great location for tube, shops and restaurant. 01 August 2014
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