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Rated 4.5 out of 5 by 343 reviewers.
Rated 5.0 out of 5.0 by positive command My wife and I have been delighted with the friendly people and the charming hotel and the shopping center ... We will certainly be happy to return and recommend this hotel unconscionable. soon ... elena & akis 26 October 2013
Rated 5.0 out of 5.0 by Value for money, New hotel As compared to other London hotels, Holiday Inn Stratford is great value for money. You get an updated room as the hotel is pretty new and well-kept. At first, I was worried about the location at East London. But the accessibility was great with the tube and central London can be reached within 20-25min. The bonus was Westfield shopping mall just right below the hotel, a very huge mall with lotsa shops! And we can see the locals coming here to do their shopping... 25 October 2013
Rated 4.0 out of 5.0 by Best night sleep I have had in London This hotel is a great base for concerts at the O2 Arena. I attended the recent John Mayer show at the O2 and managed to arrive back at the hotel 30 minutes after the show ended. The room was spotless and ready for me at check in. Staff were friendly & helpful. There is a all night casino opposite but I slept like a baby. Breakfast was £10 extra but we'll worth it. Full English kept me full till evening time. Will definitely go back if I am in London again. 25 October 2013
Rated 5.0 out of 5.0 by Excellent weekend stay The room was amazing, the staff were extremely helpful. It was nice to unwind in the evening in the bar, which was very comfortable. The food in the restaurant, we had breakfast and dinner, was excellent. We enjoyed our stay so much that we have booked again. 24 October 2013
Rated 5.0 out of 5.0 by Great location, lovely hotel and comfy bed Stayed for a lovely weekend on 20th October 2013. Hotel was very comfortable with a friendly bar and restaurant. Although it is situated within the busy Westfields shopping centre we were never bothered with noise. The staff were very helpful and always friendly. Would definitely book again. 24 October 2013
Rated 5.0 out of 5.0 by Excellent apart from breakfast This is a very good hotel and well placed for a trip to London. it is easy to get to by car and at the moment carparking charges are reasonable at the Westfield Center. My only issue is with the breakfast, it is overpriced and apparently we were supposed to be offered vouchers at check-in which would have made the price £10 instead of £15. We were not offerred thase vouchers so after the first morning, having been disappointed by the breakfast we went elsewhere. at check-out the bill was wrong and after some discussion the bill for our breakfast on that first day was reduced. My big problem is with the tea at breakfast, hot water is dispensed from a flask - for a quality hotel this is appalling, water for tea should be at boiling point not luke warm. Why isn't tea and coffee served at your table as it is in most of the other hotels I saty in, this is a hotel, not an Express. Maybe a small point, but it is something that needs improving. 24 October 2013
Rated 5.0 out of 5.0 by Comfortable hotel and great staff service Excellent stay again! Staff were very helpful and sorted out issues with twin/double beds straight away and efficiently with no hassle. Very comfortable rooms. 24 October 2013
Rated 4.0 out of 5.0 by nice and quiet hotel new and nice hotel,friendly staff, good internet connection, comfortable bed, fast check-in, fitness centre on site-but rather very small. Generally I can recommend this hotel to everybody. 20 October 2013
Rated 5.0 out of 5.0 Would stay again. * Clean * Good shower with plenty of hot water * Good air conditioning (not central air) with digital controls * Good cooked breakfast * Bar in the hotel (and offers for free drinks!) * Excellent access to nearby shops and restaurants * Safe location * Good parking * Polite and friendly staff There isn't much to fault Holiday Inn Stratford City on, so I won't try. I'd recommend them and would stay again. Might be worth getting some Kahlua in your bar btw. ;) 19 October 2013
Rated 4.0 out of 5.0 by Modern and well located Very well located hotel beside Westfield mall, which is huge, and beside Stratford International (HS1 train takes 6 mins from St Pancras) and tube, train and bus stations. All very modern. Check in was nice, smooth and friendly. As a Platinum member received a complimentary drink and snack at the bar, although no room upgrade. Room was a decent size, modern, and clean. Bed was very comfortable. Bathroom was nicely decorated, great powerful shower. Very good Holiday Inn which reminds me more of the modern Holiday Inns you find in Asia (although lacked a swimming pool!). 17 October 2013
Rated 5.0 out of 5.0 by Wonderful stay Fabulous nights stay, fantastic breakfast and very friendly staff would stay here again 15 October 2013
Rated 4.0 out of 5.0 by Comfortable room and great service Comfortable hotel, great location for getting around London and close to the largest shopping center in europe 10 October 2013
Rated 5.0 out of 5.0 by Excellent location, and very hospitable and helping staff My stay combined buisness and pleasure where I enjoyed great food at Stratford shopping area and great commutation to London Excel (where my business was), London city and all its attractions and train stations visiting other areas such as Wales. The staff was superb by all measures....friendly, helpful, cheery and above all, welcoming. 08 October 2013
Rated 4.0 out of 5.0 by Great location Close to tube, next door to major shopping centre. Special mention to Gloria, she is a fantastic asset to the hotel. 07 October 2013
Rated 5.0 out of 5.0 by great room and breakfast food rooks were comfortable with excellent facilities and breakfast food was excellent 07 October 2013
Rated 5.0 out of 5.0 by Fab place to stay Lovely place to stay rooms are fab staff are great location is spot on could not ask for better 06 October 2013
Rated 4.0 out of 5.0 Excellent location Excellent location for Westfield on the door step, plus parking for two days was only £10 good rooms and breakfast was very good 03 October 2013
Rated 5.0 out of 5.0 by grat location we were early and the very accessible and undertsanding staff let us have our room has soon as we arrived. the hotel is situated right beside the olympic stadium!! What a site. if you are hesitating for a hotel like us, don t hesitate any more. great staff. 02 October 2013
Rated 5.0 out of 5.0 by perfect area as venue for a works event very close by Would certainly recommend this hotel - everyone was friendly and willing to help. Comfort of room was excellent - breakfast excellent. Would definitely come back. 01 October 2013
Rated 5.0 out of 5.0 SO much better than expected! My experience in the past of Holiday Inns has not exactly been fantastic - but this is a different type of Holiday Inn. Good service, excellent room (spacious, chic bathroom, bathrobe, choice of pillows etc) and perfect location. A very pleasant surprice! Would absolutely recommend! 01 October 2013
Rated 4.0 out of 5.0 by Great hotel in a great location I will always choose to stay at this hotel if I'm in East London, the hotel is clean, modern and comfortable and the staff are always friendly. What really sells this hotel to me though is the location. Right on the westfield shopping centre campus, the transport connections are exceptional, with underground, DLR and overground services a plenty. Parking is cheap so I'll always bring my car just in case and there is always something to do in the evening with plenty of choices to eat out if you want. 01 October 2013
Rated 5.0 out of 5.0 by Staff are fantastic I've been staying away from home for over 2 years now (work), yet this is the first time I've ever left a review on a Hotel, as I've never really been overly impressed. The Holiday Inn Stratford City is my favourite Hotel when I can get in (it's often fully booked). The view from the Balcony is awsome (Olympic Stadium & also Canary Wharf). The rooms are fantastic, but above all in my opinion, the Staff are 1st class in Customer Service and nothing is a problem for them. If you do book this Hotel, ask to see if you can get a room on the side of the Olympic Village, as the other side opposite the Casino can be slightly noisy especially late at night. 30 September 2013
Rated 5.0 out of 5.0 by Excellent hotel, good views, good location for getting around I need to come down to London for business and decided to stay in this hotel as British Airways got me a good overall travel and hotel deal. This hotel is in an excellent location near the Westfield shopping centre meaning that there is always some sort of food nearby. The views from the hotel restaurant are excellent, of the Olympic Stadium. What made this location excellent was that it was next to the Stratford train and underground stations which are excellently linked. It is about an hour to Heathrow (one tube change), or you can get the DLR to London City airport (didn't try this). Certainly the transport options are huge so you can organise getting around most of London easily. The only thing that I never mentioned to the staff was the free WiFi - I suspect so many people are on it the speeds are slower than dial-up, although there is a paid faster WiFi option. The bed and pillows are the usual excellent Holiday Inn variety. The staff were friendly, breakfast was very filling. Would recommend staying here if you need to be anywhere in the area, or need to be in central London. 29 September 2013
Rated 4.0 out of 5.0 by Relaxing WE Great location, clean, professional, almost perfect ! 29 September 2013
Rated 4.0 out of 5.0 by SUPERBREAK DEAL WEEKEND Myself my partner and I stayed with friends at this hotel for the weekend and couldn't fault anything I stay at this hotel regularly and wanted to show the friends we were with what a top hotel this is for comfort and location..may I just put a special mention for Rebecca ,part of the front desk team ,who seemed to be one step ahead of any request we had and was superb in dealing with all aspects of our stay,I had already stayed in four holiday inns that week at our Stratford stay was definatly the pick of the bunch,the worst experience being Holiday Inn M4(Winnersh) ,where the whole check in process was dealt with by fussy over zealous staff who were more keen on quoting ,managers rules, than dealing with guest issues 27 September 2013
Rated 5.0 out of 5.0 by Great stay Affordable, great location, friendly and professional staff. Would definitely stay with holiday inn again. 25 September 2013
Rated 5.0 out of 5.0 by Working away again Good warm welcome and recognised on arrival. Room on the top floor with Olympic park view which is quieter than the casino side. Breakfast is getting better with fresh eggs cooked as you wait. Shower riser repaired soon after reporting it was broken. Clean and comfortable room Good service 23 September 2013
Rated 3.0 out of 5.0 by My visit at hotel Holiday Inn When I arrived there where no water and I couldn't get a shower. I got one bottle with drinking water as I used to wash my hands with after the long travel. And I had after this nothing to drink. I had to leave very soon because of my duties. The breakfast is ok with fresh fruit. But I am happy that I brought my own bread. I asked several times to lent an adapter but there where no one to borrow. The Stuff told me to go out and by one. 21 September 2013
Rated 4.0 out of 5.0 by Excellent location This hotel provided for all our basic needs. It was very clean, and had excellent water/bath fixtures and pressure. The location was the best part of this hotel. A very short walk to the subway, and in the middle of a shopping center.Friendly and helpful staff. Good points made. But it lacked some extras that would have been soothing if they had been there. No luggage racks, no furniture except the bed and desk, no face clothes, no free breakfast. Parking was not free. This was a stripped down Holiday Inn Express. 11 September 2013
Rated 5.0 out of 5.0 by Reliably comfortable and welcoming Once again I returned to the hotel to be warnly welcomed by the team (Justin, Souvak, Monika, Annabelle). Great food, excellent service and a sound night's sleep. Perfect! 09 September 2013
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