Rated 4.4 out of 5 by 304
Rated 2.0 out of 5.0 by subsea Acceptable if traveling for business
Make sure you have sufficient water pressure before you accept the room
May 3, 2015
Rated 5.0 out of 5.0 by Tele2002 Bed for the night
Following a night out in Sutton, the only real place to stay where you know you will have a decent sleep is this place.
Wonderful staff and great sized room.
May 2, 2015
Rated 5.0 out of 5.0 by janit59 great feel and lovely place to stay
Just want to say a big thank you to all your staff, Our stay was lovely cant praise you enough, standards excellent .
Hope to come back soon or stay in a Holiday Inn elsewhere.
April 30, 2015
Rated 5.0 out of 5.0 by hamawin Gutes Zimmer mit komfortablen Betten
Gut geführtes und sauberes Hotel in günstiger Lage. Freundlicher Service, problemloses Ein- und Auschecken. Gute Parkmöglichkeiten.
April 30, 2015
Rated 4.0 out of 5.0 by Mudarris10 Comfortable bed, bath and good night's sleep
I stayed here as part of the London Marathon deal. Had a good restful night's sleep followed by a filling breakfast and coach transfer to the starting line at Greenwich Park which all went smoothly. Thank you for making my stay pleasant.
April 29, 2015
Rated 5.0 out of 5.0 by Ang70 Lovely Hotel
Stayed here for the weekend of the London Marathon. The hotel was very nice and the staff on reception very polite and helpful. Check-in was very quick. We had booked a spa room which was very nice. The only niggle I had was that the room didn't seem to have been cleaned properly. There were some bits on the floor and hairs around the whirlpool bath. I'm not sure if the hairs belonged to the cleaner or the earlier guests. These were just washed away before using the bath so not too much of a problem. Breakfast was lovely and there was plenty to choose from. Staff on the first morning were a little slow at bringing tea/coffee (breakfast was finished by the time the drinks arrived) but not a problem on the second morning. We thought the evening meal although very nice was a bit on the expensive side. We did find the hotel quite noisy at night when other guests were returning to their rooms from a night out but this cannot be blamed on the hotel. Overall we had a pleasant stay. It was just unfortunate we had to cut our stay short and return home through illness.
April 29, 2015
Rated 4.0 out of 5.0 by Tom's Nan Comfortable room with helpful staff
I have stayed in Holiday, Sutton before, and felt quite confident in booking this venue again.
Front desk staff were extremely helpful and efficient. Arranged taxi for my group and were very patient in getting me to sort out my internet connection.
The only moan was about noise at night in the hotel. It sounded like doors and drawers being constantly shut, rather loudly. Did not know where this was coming from - did not sound like next door. I did mention this at front desk next morning, but did not expect them to do anything - what could they do?
I really enjoyed my morning swim, but was a little disappointed in the lack of private changing facilities (unless I missed this). I was only aware of the communal room. Staff in pool/gym area very friendly.
April 28, 2015
Rated 3.0 out of 5.0 by fremmedarbejder good bed and sensible size room
the water pressure of the shower unit was very weak,
almost dribbled out
April 26, 2015