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Rated 4.5 out of 5 by 221 reviewers.
Rated 4.0 out of 5.0 by Warm reception. Very comfortable stay. Room spotless. Reception staff very friendly and courteous. Breakfast staff could be a little more attentive. Overall could not find any major fault. and enjoyed my stay. 17 December 2014
Rated 5.0 out of 5.0 Nice Staff polite and friendly rooms spot on breakfast very nice. Made sure my wife got her gluten free breakfast . would use again 16 December 2014
Rated 5.0 out of 5.0 by Reception Congratulations on another excellent stay the reception team once again where very helpful. With a special mention to pauline 16 December 2014
Rated 5.0 out of 5.0 by Reception Once again a fabulous stay at Sutton made especially welcoming by your reception team with a special mention to Pauline. Always helpful and cheerful. An asset to your hotel. 16 December 2014
Rated 4.0 out of 5.0 by Good room and service, bed not so good Holiday in Sutton offered a good overnight stay for us. We have used the hotel before as a convenient way point when conducting business and leisure in the south London area. Breakfast was very good, the hotel is clean, staff considerate and efficient. Only one gripe, the bed was not so great a unique mixture of firm around the outside with a central 'squishy hollow' in the middle which set my 'back off'. Would it put me off? well no but hopefully the next time the room will have a newer mattress. 15 December 2014
Rated 3.0 out of 5.0 by Good Service but Noisy Function Sadly there were private functions on both nights of my stay and both were noisy and took up the whole of the restaurant area. The first night the loud music was not too late however on the Thursday night it went on past 00:30 and since I had an early start this was unacceptable. On the plus side, the bar staff are very good and food quality good. The breakfast is reasonable. 14 December 2014
Rated 5.0 out of 5.0 by Relax away and stay ... This hotel is a well-known local community secret which renders itself to convenience in a big way in that it is in the centre of Sutton close to all amenities but in itself is a "village of delights" - why go out !! 13 December 2014
Rated 4.0 out of 5.0 by Good and comfortable The room quality, amenities are excellent. But the staff service was not that up to the mark for a hotel like Holiday Inn. Breakfast items were same for everyday, fruits were not that fresh. Salad bar was missing. 13 December 2014
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