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Rated 4.5 out of 5 by 279 reviewers.
Rated 5.0 out of 5.0 by Excellent Service, Like a Family I stay at Sutton regularly now with work. I choose it because the service is excellent and most important the staff have become friends through their attentive attitude. I recommend you stay there 29 March 2015
Rated 4.0 out of 5.0 Excellent quality hotel A high quality hotel, service staff. Rooms are in good condition However IHG reward member internet connection was very poor and even paid internet wasn't that good either. 29 March 2015
Rated 5.0 out of 5.0 by Akid Once again another lovely stay at sutton holiday inn. I would like to make special reference to Akid in the bar area he is always polite and helpful and is always smiling .a top man. 29 March 2015
Rated 4.0 out of 5.0 by Amazing Staff Hotel is tired, rooms are limited to space but the staff are amazing. From the management team to the waiters they can't do enough. We had to change rooms 3 times over a 5 day stay and the support we received was second to none. The only reason to return is because of the staff who are great. 26 March 2015
Rated 3.0 out of 5.0 by poor resturant service Coach parties seem to be more important than individual guests 26 March 2015
Rated 4.0 out of 5.0 by Mr Phillips A great stay had by my Family as it was our first stay away with our little boy. Great location for Chessington. The swimming pool was a must for us as it provides a great activity to do with the little one. If going back to the area I would stay here. Ideally as much as I enjoyed the visit and the rooms were in good condition they could do with freshening up. Staff where accommodating to all our needs such as early meal for the little one, engaging during breakfast. Overall a pleasant stay 25 March 2015
Rated 5.0 out of 5.0 by Does what it says on the tin. The hotel was in an excellent location for our needs and helpful staff ensure that we arrived at a family wedding with little stress. My only quibble about the rooms is that I would have liked a variety of herbal teas on the room tray. 25 March 2015
Rated 2.0 out of 5.0 by In need of modernisation I found the bed to be hard, room had a musty smell and was very dated, felt like it needed a good clean. Overall hotel did not seem clean, hence why I did not use the Swimming Pool. Noise level was terrible, I could hear snoring coming from the room next door and coughing! 25 March 2015
  • 2015-03-30T10:35:46.411-05:00
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