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Rated 4.4 out of 5 by 280 reviewers.
Rated 5.0 out of 5.0 by Comfortable and convenient Lovely room, great staff, fabulous breakfast. Always a good sleep. 30 March 2015
Rated 3.0 out of 5.0 by Not bad. A reasonable hotel close to the Sutton town centre. Parking is close by and only a short walking distance to the train station. The staff are welcoming and pleasant however the food is poor, choose one of the local restaurants in the town for both breakfast and dinner. The rooms are a little small but pleasant enough and were cleaned well. In conclusion a reasonable if unremarkable hotel with good staff let down only by the terrible restaurant. 30 March 2015
Rated 5.0 out of 5.0 by Excellent Service, Like a Family I stay at Sutton regularly now with work. I choose it because the service is excellent and most important the staff have become friends through their attentive attitude. I recommend you stay there 29 March 2015
Rated 4.0 out of 5.0 by Excellent quality hotel A high quality hotel, service staff. Rooms are in good condition However IHG reward member internet connection was very poor and even paid internet wasn't that good either. 29 March 2015
Rated 4.0 out of 5.0 by Amazing Staff Hotel is tired, rooms are limited to space but the staff are amazing. From the management team to the waiters they can't do enough. We had to change rooms 3 times over a 5 day stay and the support we received was second to none. The only reason to return is because of the staff who are great. 26 March 2015
Rated 3.0 out of 5.0 by poor resturant service Coach parties seem to be more important than individual guests 26 March 2015
Rated 4.0 out of 5.0 by Mr Phillips A great stay had by my Family as it was our first stay away with our little boy. Great location for Chessington. The swimming pool was a must for us as it provides a great activity to do with the little one. If going back to the area I would stay here. Ideally as much as I enjoyed the visit and the rooms were in good condition they could do with freshening up. Staff where accommodating to all our needs such as early meal for the little one, engaging during breakfast. Overall a pleasant stay 25 March 2015
Rated 5.0 out of 5.0 by Does what it says on the tin. The hotel was in an excellent location for our needs and helpful staff ensure that we arrived at a family wedding with little stress. My only quibble about the rooms is that I would have liked a variety of herbal teas on the room tray. 25 March 2015
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