Rated 4.5 out of 5 by 150
Rated 5.0 out of 5.0 by AnnieH Excellent stay while visiting Chessington and Hampton Court
The hotel was an excellent base for us and our grand children the location of the hotel provide good access to Chessington and Hampton court. The pool was a huge success and the food was varied and good value for money. The staff were excellent and could not have been more helpful.
17 August 2014
Rated 4.0 out of 5.0 by Jurassic Mark Friendly and helpful staff
We stayed here as a base for a family trip to Chessington and Thorpe Park, as Holiday Inn is no longer in the Chessington theme park.
The service here is much better than at Chessington with a more relaxed atmosphere. It is about 25 minutes drive from Chessington though.
The family room was a very good size, with two twin seat sofas and two double beds. Some elements of the room decor were looking a little tired, but a refit was underway elsewhere in the hotel while we stayed.
Many thanks to the restaurant staff for finding answers to our special dietary needs.
The pool though small, was stocked with a number of children's toys, which was a nice touch.
17 August 2014
Rated 5.0 out of 5.0 by fredthered spotless and comfortable
the room was incredibly comfortable, spotlessly clean. all the staff were helpful and the leisure club a bonus
12 August 2014
Rated 4.0 out of 5.0 by Tomkin Comfortable and pleasant stay
Ideally located in the town centre, we stayed fat the hotel for a business trip. We used the leisure facilities and swimming pool which was great to unwind at the end of the day. The staff were pleasant and helpful to our needs.
I had to call reception to confirm internet access and this issue was dealt with in a very efficient and friendly manner.
We didn't eat in the restaurant in the evening but there is a small lounge and bar area which guests can use next to the main restaurant.
Breakfast service was good with plenty of staff available to cater to the guests. The breakfast was typical buffet style you come to expect from this brand of hotel.
All in all pleasant experience
10 August 2014
Rated 5.0 out of 5.0 by jovial321 Great service!
Having stayed at Holiday Inn for the past five weeks, I must say your staff at Holiday Inn Sutton are one of the best people I've ever met. They made my stay comfortable, enjoyable and homely. Thank you!
09 August 2014
Rated 5.0 out of 5.0 by Fredyflame Great stay
This was our first ever stay in a Holiday Inn, stayed 2 nights and it was great.
We had an all inclusive package of dinner bed and breakfast . The room was a nice size and very clean, bed very comfy, there was a choice of pillows firm or soft although to be honest not a lot of difference! The dinner was superb, a pleasant surprise in a nice setting, I am very fussy and this topped many stand alone restaurants, nicely presented by friendly staff. Again the all you can eat buffet breakfast had everything you could think of to suit all tastes.
Front of house and management very helpful . Will be staying in Holiday Inns in the future and can fully recommend this particular hotel.
Perhaps free parking for IHG members may be worth looking at ?
08 August 2014
Rated 4.0 out of 5.0 by Rit53 Sutton Experience
Freundliches und zweckmässiges Business Hotel mit aufmerksamem Personal
08 August 2014
Rated 5.0 out of 5.0 by Northdowner Fantastic stay, friendly and efficient staff
We stay at the Holiday Inn regularly as we have family in the area. Our children love it and the staff are always polite and friendly. On our stay this time we visited Chessington World of Adventures which is a short drive away and we had a great day. We were allocated a corner room which is great for families. We will be back :)
28 July 2014