Rated 4.5 out of 5 by 172
Rated 1.0 out of 5.0 by mab10 Never Again
Even the executive room was extremely small and very dark. I had to upgrade to suite which was still far from a normal suite size . House keeping was extremely poor.I also thought that the selection of wall color (dark gray) was very inappropriateas it makes the rooms even smaller more depressing.
As an experienced traveler and IHG platinum member, I have never been so unhappy with an IHG hotel experience.
I will never use that hotel again.
27 October 2014
Rated 5.0 out of 5.0 by Portie Great breakfast!
Breakfast was fantastic and the service was supreme! The full English breakfast included everything you could want and was perfect.
25 October 2014
Rated 5.0 out of 5.0 by Tommy876 Weekend break with family
Stayed at the hotel last weekend with my wife and 2 young boys.
We elected to book a twin double room which worked very well. We had the Dinner, Bed & Breakfast Option (Kids eat Free).
The evening meal and breakfast were very good and the service was to a very high standard. All staff were very welcoming, friendly and eager to please. Before our departure we had chance to use the leisure facilities / pool that was warm & clean. Lockers & Towels were provided. We had a very relaxing and pleasant stay that set us up for second day at the local theme park - we will visit again soon - many thanks :-)
18 October 2014
Rated 5.0 out of 5.0 by lizzy68 Great venue for a wedding reception!
We visited this hotel to attend a wedding reception. We found the staff welcoming and friendly.Our room was spacious and very comfortable. The food at the reception and at the breakfast was good.The only problem we experienced was the electric door coming up to the hotel from the underground car park.The swipe card to open it did not work.We were assured by staff that this would be remedied.
16 October 2014
Rated 4.0 out of 5.0 by MG00 Clean spacious room. Good breakfast.
Clean spacious room - upgraded at reception.
Friendly helpful staff throughout.
16 October 2014
Rated 5.0 out of 5.0 by Dave119 Welcoming and Relaxing
A Fantastic, relaxing hotel within 45 min of Central London.
great staff, which have a sense of humor.
12 October 2014
Rated 5.0 out of 5.0 by Sue-Ann64 Great find
I was looking for a hotel, close to London at a reasonable price rather than city centre prices and close to a rail station. This hotel was a bonus. The room was large and comfortable and all staff were very helpful and friendly. There were a couple of minor issues that were dealt with and sorted out very promptly and efficiently. Breakfast was comprehensive and fresh and coffee cups were kept topped up. Will be coming back when London beckons again.
09 October 2014
Rated 4.0 out of 5.0 Comfortable bed
Comfortable bed ,poor dinner menu ,barely edible breakfast
06 October 2014