Rated 4.5 out of 5 by 88
Rated 4.0 out of 5.0 by Fred66 Good Service
I had a good nights sleep, and an early breakfast the staff looked after me very well.
28 November 2013
Rated 4.0 out of 5.0 by Audax107 Contradiction
It is a strange thing (this goes for many hotels): it must be a very expensive thing to have a swimming pool that hardly no one uses and not charge it. On the other hand: everybody uses wifi and what is the cost? But they charge it!
I do not understand this.
Otherways: good hospitable hotel, friendly staff, even a boiled egg is brought at your table at breakfast, freshly cooked.
I come here once a year, already about 8 or 10 times, and always return.
27 November 2013
Rated 4.0 out of 5.0 by Reddancinggirl Family Stay
Loved the location of this hotel and we paid a fair price on room only, however breakfast prices were difficult to find and very expensive (£47 for a family of 4) will eat in town next time. The pool and spa area were great and a real treat to have.
19 November 2013
Rated 4.0 out of 5.0 by Tush31green Great service and tasty food
Have stayed at the hotel on numerous occasions and the staff are always professional, yet warm and welcoming. Great bar food and would recommend staying at this hotel
19 November 2013
Rated 4.0 out of 5.0 by Welshi5 Really comfortable and great service
This is not the first time that I have stayed at the Holiday Inn at Sutton.The staff here are very friendly and tentative the food is great and the hotel is very clean and comfortable. If you plan to visit London then the Holiday Inn Sutton is highly recommended.
05 November 2013
Rated 5.0 out of 5.0 by SomeFamilyGuy Great pool!
After a long way driving, nothing better than relaxing by the indoor pool (ask my children)... and recharging batteries to attend several appointments in the hectic London city!.
This hotel offered a very pleasant stay, room was huge, clean and quiet... fitted with nice furniture and relaxing colours. Children breakfast was complimentary and that's a plus. Adult breakfast and overnight parking was chargeable so remember to have the extra money.
01 November 2013
Rated 5.0 out of 5.0 by pareen59 good location and great service
I been before in this hotel I loved every thing there food , service , bed , swimming pool and sauna and the steam room , the location is really handy not far away from central london ..
25 October 2013
Rated 3.0 out of 5.0 by Pilot60 Good location but tired rooms and poor food
The hotel appears not to be hungry enough to have the excellent standards, that should be delivered for the rates charged. They need to raise the game with maintenance, I have had flickering lights in the bathroom on two occasions something you see in films to indicate low rent hotels. The room furniture is tired and the bathrooms are showing their age.
The restaurant automatically charges for service, for slow casual service. For one meal I was served fish so over cooked it looked like dried fish and a desert which was hot at the top and still frozen at the bottom. Is this because they have a captive audience of business travelers?
The gym is rather small and claustrophobic when busy.
24 October 2013