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Rated 4.5 out of 5 by 249 reviewers.
Rated 4.0 out of 5.0 by Good solid stay Very friendly staff. Spacious and quiet room. Comfortable bed. Good breakfast. Cleanliness of bathroom could be improved. 29 January 2015
Rated 3.0 out of 5.0 by Comfortable but unexciting This is good standard chain style hotel whose inside would not distinguish it particularly from other similar quality chain hotels. The room was clean and comfortable with all the facilities you would expect from this chain: however the bath looked as though it has been installed by an amateur with a silicon gun, as the finish was not of the best. I dislike high car park charges for guests at hotels as it is a way of ensuring that effective overnight stay rate is higher that first appears - and this hotel was no exception. The staff were excellent. The restaurant menu was very average and the most appetising sound item had run out - I guess everyone else had reached the same conclusion about the menu. 28 January 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service We have stayed in Holiday Inn's before and have never had any problems. 28 January 2015
Rated 4.0 out of 5.0 by Good deal for a Saturday night stay I booked this to stay with a friend who was visiting from Yorkshire. After a bit of a queue at check-in (there was a party on that evening and I arrived at a busy time) I was able to go straight to the room which was clean and functional, with 2 double beds and a choice of pillows (firm 27 January 2015
Rated 5.0 out of 5.0 by Care and professionalism shown to us elderly couple From entry to departure after two nights all staff and hotel itself made us feel special, cared for and relaxed. We have family nearby so will return in future often hopefully. 22 January 2015
Rated 4.0 out of 5.0 by Good but poor internet Lovely place, staff were nice facilities were pretty good but the internet was shockingly bad. Same as Dial-up speeds. Other than that a pretty good place to stay. 19 January 2015
Rated 5.0 out of 5.0 by Excellent in every way Can't thank the staff enough. They always make us very welcome 18 January 2015
Rated 5.0 out of 5.0 by Always great service and breakfast I use the Holiday Inn Sutton regularly. I can rely on the quality of service and friendliness of all the departments of this hotel. I basically never stay anywhere else while working at the office. 18 January 2015
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