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Rated 4.5 out of 5 by 169 reviewers.
Rated 5.0 out of 5.0 by Great venue for a wedding reception! We visited this hotel to attend a wedding reception. We found the staff welcoming and friendly.Our room was spacious and very comfortable. The food at the reception and at the breakfast was good.The only problem we experienced was the electric door coming up to the hotel from the underground car park.The swipe card to open it did not work.We were assured by staff that this would be remedied. 16 October 2014
Rated 4.0 out of 5.0 by Clean spacious room. Good breakfast. Clean spacious room - upgraded at reception. Clean bathroom. Comfortable bed. Great breakfast. Friendly helpful staff throughout. 16 October 2014
Rated 5.0 out of 5.0 by Welcoming and Relaxing A Fantastic, relaxing hotel within 45 min of Central London. great staff, which have a sense of humor. 12 October 2014
Rated 5.0 out of 5.0 by Great find I was looking for a hotel, close to London at a reasonable price rather than city centre prices and close to a rail station. This hotel was a bonus. The room was large and comfortable and all staff were very helpful and friendly. There were a couple of minor issues that were dealt with and sorted out very promptly and efficiently. Breakfast was comprehensive and fresh and coffee cups were kept topped up. Will be coming back when London beckons again. 09 October 2014
Rated 4.0 out of 5.0 Comfortable bed Comfortable bed ,poor dinner menu ,barely edible breakfast 06 October 2014
Rated 5.0 out of 5.0 by Excellent staff The room was big and comfortable, the food in the bar was simple but very good and the health suite was an unexpected bonus. Most of all though your member of staff who was working on reception named Amber was what made the difference - we had a few potential issues during our stay (booking not correctly recorded in system/nervousness over whether our food order would arrive in time to allow us to get to leave on time to get to a wedding). With these and other potential problems Amber not only took care of things immediately but did it in a friendly and confident way and always seemed like nothing was too much trouble - my friends and i all picked up on it and she stood out as one of the best hotel employees i've ever dealt with 04 October 2014
Rated 5.0 out of 5.0 by comfortable bed and great service I would recommend this hotel to anyone, great staff friendly and helpfull 01 October 2014
Rated 5.0 out of 5.0 by excellent Staff couldn't have been more helpful; our room (upgrade to spa suite !) was great. Very comfortable bed and gorgeous pillows!!! Thank you Sutton Holiday Inn you were a welcoming, spotlessly clean, pleasant place to stay in. 30 September 2014
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