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Rated 4.5 out of 5 by 217 reviewers.
Rated 5.0 out of 5.0 by Reception Once again a fabulous stay at Sutton made especially welcoming by your reception team with a special mention to Pauline. Always helpful and cheerful. An asset to your hotel. 16 December 2014
Rated 3.0 out of 5.0 by Good Service but Noisy Function Sadly there were private functions on both nights of my stay and both were noisy and took up the whole of the restaurant area. The first night the loud music was not too late however on the Thursday night it went on past 00:30 and since I had an early start this was unacceptable. On the plus side, the bar staff are very good and food quality good. The breakfast is reasonable. 14 December 2014
Rated 5.0 out of 5.0 by Relax away and stay ... This hotel is a well-known local community secret which renders itself to convenience in a big way in that it is in the centre of Sutton close to all amenities but in itself is a "village of delights" - why go out !! 13 December 2014
Rated 4.0 out of 5.0 by Good and comfortable The room quality, amenities are excellent. But the staff service was not that up to the mark for a hotel like Holiday Inn. Breakfast items were same for everyday, fruits were not that fresh. Salad bar was missing. 13 December 2014
Rated 5.0 out of 5.0 by Breakfast staff The morning breakfast staff are always pleasant and efficient with special mention to Lauren who always adds attention to your needs.thumbs up 09 December 2014
Rated 5.0 out of 5.0 by Great service, friendly staff I frequently use this hotel for business and also bring my family on occasion - we are always welcomed genuinely and given the best service making the stay comfortable and pleasant - the staff go the extra mile to ensure your stay is the best it can be. Leisure facilities are a bonus and well-run and well-kept Highly Recommended! 05 December 2014
Rated 5.0 out of 5.0 by Clean, tidy and very comfortable. The hotel was absolutely fine. It was just what I would expect from the Holiday Inn. The room was spacious, the fixtures and fittings all seemed quite new and the bed was extremely comfortable. Check in and out was quick and easy. Only downside is the chargeable wifi but there is a good 4g signal in the area so it didn't affect me. Overall very happy. 04 December 2014
Rated 4.0 out of 5.0 by Great place to stay Great service and had a brilliant time, the staff were extemely tentative and helpful 04 December 2014
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