Rated 4.4 out of 5 by 342
Rated 4.0 out of 5.0 by Craig28 Pretty good considering proximity to London
Pretty good hotel; got a decent price. Fairly handy for connections to London Victoria station.
Room was quiet, air-con worked. Gym was only OK - good pool though. Very close to local shops/amenities.
Only downside is that we both found the bed/mattress to be uncomfortable - too hard and a bit thin. Usually have no issues with Holiday Inn beds so maybe we had a older one?
Also, I wish reception staff would double up when there is a queue at check-in or check-out. Rather than staff wander past ignoring the queue. And please don't answer the phone on the check-in desk and make me wait!! Surprised this happens these days. It was a bit Fawlty Towers...Surely there is a back office to deal with these calls? Maybe they were short-staffed?
Overall though it was a good experience. Cheap to park too at £7 per night!
June 30, 2015
Rated 5.0 out of 5.0 by Laoshi Excellent Service and very comfortable
Overall a very pleasing stay!
Staff were very approachable and friendly!
Would definitely stay here again- very convenient location.
The room was very comfortable and clean....providing a very relaxing stay.
Breakfast is highly recommended...with very good service from staff - provided excellent value for money.
June 23, 2015
Rated 4.0 out of 5.0 by dedkln Gutes und brauchbares Hotel
Insgesamt ein für britische Verhältnisse recht gutes und preislich (Geschäftsreise, Greater London!!!) gerade noch akzeptables Hotel.
Trotz Innenstadtlage (Sutton) recht ruhig.
Sehr freundliches Personal, akzeptables Zimmer, etwas in die Jahre gekommenes Bad, das aber auch soweit in Ordnung. Wie oft in GB keine Minibar, dafür Teegeschirr.
Frühstück "very British", relativ kleine Auswahl an Speisen, beim Brot gar keine Auswahl außer labbrigem Toast , erstaunlich blasses Rührei, aber insgesamt genießbar.
June 22, 2015