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Rated 4.5 out of 5 by 139 reviewers.
Rated 5.0 out of 5.0 by Great business hotel Staff are brilliant, attentive and polite, always a pleasure to stay here and always get upgraded to an Executive room as a platinum Elite member 22 July 2014
Rated 5.0 out of 5.0 by Generally Excellent... Have stayed at Commercial Road a couple of times now on my IHG Points Rewards, and both occasions have generally been very good. The Hotel is clean, comfortable and the location is excellent... only a short walk to the DLR for a train into Bank Station in 5 minutes. Hotel staff are also very attentive - although on my last visit after a late night, I wasn't best pleased to be woken up twice before 9:30am to be asked what time I was vacating! Suggestion for Housekeeping - make sure all rooms have "do not disturb" hangers available. Apart from that, absolutely no problems with the Hotel, and will certainly use again... 22 July 2014
Rated 3.0 out of 5.0 by Good location for purpose required We have stayed in this holiday inn many times as my husbands travels for business. No drawers in the room to unpack cloths just a wardrobe so live out of a suitcase for those things you don't hing up. Staff efficient. 20 July 2014
Rated 5.0 out of 5.0 by A great all round experience A brilliant weekend at the Holiday Inn. We would definitely stay again. A big thank you to all the wonderful staff. 17 July 2014
Rated 5.0 out of 5.0 by A surprisingly friendly and comfortable visit Hotels are often cold and unfriendly, especially in big cities. This one id surprisingly friendly and welcoming. I enjoyed my stay and will return. 03 July 2014
Rated 5.0 out of 5.0 by Hotel Taxi Service Private hire taxi good quality cars but bad quality drivers who did not know their way around and expensive 03 July 2014
Rated 5.0 out of 5.0 by Great experience! New hotel so everything is really fresh and clean. From the chap on reception my experience was positively moulded by the staff. He made myself and my son (6) feel really welcome, and that was extended by the room service porter who was funny, chatty and really helpful. Nothing was too much trouble. I stay in a lot of Holiday Inns and this was a really good stay and a very positive experience. The fact that I'm bothering to write a review says it all. Well done Holiday Inn Commercial Rd! 03 July 2014
Rated 5.0 out of 5.0 by enjoyable 1st time here....will deff be back.....enjoyable.....friendly staff....great room 02 July 2014
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