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Rated 4.6 out of 5 by 285 reviewers.
Rated 5.0 out of 5.0 by Excellent hotel a lovely clean modern hotel with very friendly and helpful staff. nice choice of food for dinner and breakfast. easily accessible from Aldgate east station. would definitely stay here again 15 April 2015
Rated 4.0 out of 5.0 by Great Service During our stay at this hotel, my husband and I were greeted very courteously by the staff. We arrived early, before check-in and with no issues we were given a room to stay which they already had ready for us. We would definitely come back to this hotel if we are in the area. Totally recommend it!!! 13 April 2015
Rated 5.0 out of 5.0 by My home in London You guys are fantastic, everytime i stay there they manage to top it, this is how hotel stay should be hassle free and quick, I made a call to the hotel informing them of my stay and the reservations quickly made a note of what i prefer as soon as i checked in the recognised me as a regular visitor to their hotel and they did say that they could reserve the room i prefer. Fantastic. The staff is the best i have ever experienced in any hotel in Europe . you guys are great. Amira from front desk and Daniela from reservations special thanks to you guys for making my stay comfortable and perfect, there is no way i will stay in any other hotel in london even if it was offered for free. Keep it up guys. 11 April 2015
Rated 4.0 out of 5.0 by 一切都很好,只是房間清潔人員方面有問題 當我外出並回酒店房時,我發現我放在房內的門匙卡不見了。我到大堂查詢時,職員表示是清潔時拿走了。我覺得很不安,因為不知道有沒有其他個人物品會比拿走而不被通知。而他拿走了我的卡亦令我要花時間向職員理解情況���等待拿回卡。 09 April 2015
Rated 5.0 out of 5.0 by Great Service The team at Commercial Road are always very welcoming and always remember my preferences at breakfast etc. 07 April 2015
Rated 5.0 out of 5.0 by comfortable stay in London Hotel location perfect for a London city trip: easy to access with puplic transport and close to the Tower of London! Hotel is in overall good condition. They offer excellent breakfast and they have a starbucks coffee shop inside. So we enjoyed our stay very much. There is one small minus issue: windows cannot be open so you have to rely on AC... 07 April 2015
Rated 5.0 out of 5.0 by One Week Business Stay I thoroughly enjoyed my stay for one week. Very Friendly staff, acknowledged as Priority Club Rewards Member, upgraded to Executive Room for the entire stay, to a room which was spotless clean and very quiet, I had a great sleep throughout my stay. Whilst Breakfast was great and very tasty, it was very busy the morning the clocks went forward. The only downside was the quality of the food on a evening, edible but average is the best to describe it. I would highly recommend this hotel to others, but maybe look to eat out on an evening or fill up on a really nice breakfast in the morning, which they do very well! 02 April 2015
Rated 5.0 out of 5.0 by Good location and nice service I booked this hotel though the British Airways reward program, and I am very happy with my stay. The location of the hotel was good, being not too far away from the underground station, and relatively easy to locate. There are also lots of restaurants and supermarkets nearby, so that is a nice bonus too. The room was clean and comfortable, and the staff was friendly. The breakfast was especially good, with you being able to not only make fresh pancakes with an easy to use machine, but that they actually offer Chinese breakfast on demand. As someone from China, I honestly did not expect this to be available, and was really impressed by it. More so by that the food was of reasonable quality and tasted good. Overall, I had a good experience and I will recommend this hotel to others. 01 April 2015
  • 2015-04-18T10:49:11.746-05:00
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