Rated 4.0 out of 5 by 329
Rated 4.0 out of 5.0 by Saucey Stay before a Cruise
This hotel is currently under renovation. It is a little noisy in the morning hours after 8 am. However, the room is clean, staff is friendly, and the price was good for me to leave my car for 8 days. the price includes breakfast for 2 and shuttle to the cruise port back and forth. Can't beat that. I am picky with where I lay my head. Great room, clean, and price good. I highly recommend this hotel and plan to stay there when I get off the cruise.
February 4, 2016
Rated 1.0 out of 5.0 by Marc64 Overpriced and under-delivered...
What a terrible experience... I arrived at 11 pm...with a 5 am wake up call only to discover the hotel in the midst of massive reconstruction. They even had to provide ear plugs as you checked in! This was NOT mentioned online when I reserved. To add insult, I was told that they were charging $9 for parking. Since I also didn't remember that when I made my reservation, they said it was just 2 weeks ago that they started. The front desk person refused my request to refund that $9 since the hotel was a construction zone and this wasn't a time to start adding new fees. Next, I said that I would simply drop off my car at the Long Beach airport that night. I asked for the complimentary shuttle to drive me back. No luck. The driver left for the night at 10 pm. I'm going back to [different hotel chain that this website forbid me to write]...It might cost a bit more...but its worth it.
February 3, 2016
Rated 5.0 out of 5.0 by FandT155 Comfortable and clean hotel, friendly staff. Great views!
Overall it was a great stay. However we were disappointed with the limited choice of breakfast for our bed
February 2, 2016