Rated 4.1 out of 5 by 157
Rated 4.0 out of 5.0 by RDM1980 Friendly, Clean and Comfortable,
Recommend for all poeple with a need to stay in the area.
02 September 2014
Rated 4.0 out of 5.0 by pos1 ideal stay obver
Hotel was clean and welcoming food was good although drinks were a bit on the dear side overall a pleasant stay
29 August 2014
Rated 5.0 out of 5.0 by Lancashire_Parrotthead Great Stay
Had a great stay here when on business in the home counties. The hotel was really friendly and welcoming and really made me feel like it was my home
28 August 2014
Rated 4.0 out of 5.0 by JaneMC Great location and excellent service
The relaxed atmosphere and easy check in and check out made this stay a welcome rest for us all. It was also value for money which means a lot when you are spending the weekend at the local attractions of Whipsnade Zoo and Woburn Abbey.
We would recommend this Holiday Inn and this location for a great weekend. Later than usual check out was great for us and meant we could really relax and start the day with a good breakfast.
28 August 2014
Rated 5.0 out of 5.0 by PlatinumJ VERY NICE BUSINESS AND LESUIRE STAY
Very good stay albeit we arrived late. Would recommend as good value and good location. Property could do with some refurbishment but Cleaning levels were very high and staff very polite and welcoming. Would stay again.
28 August 2014
Rated 5.0 out of 5.0 by yomma69 great comfortable hotel
A great friendly hotel, easily accessible just off the M1, food in the restaurant is beautifully cooked and if you opt for the meal deal is good value for money and the portions are very generous, we found the staff, from reception to the restaurant to be friendly, knowledgeable and helpful, we asked for extra pillows and they were in our room on our return.
The bar downstairs did not have any Tia Maria although within 5 mins a bottle appeared from another bar, although the price of the spirits was a little steep.
Rooms are clean and well presented, with easy to use heating/air con.
Would recommend to friends.
Thank you Holiday Inn Luton M1 J9
27 August 2014
Rated 2.0 out of 5.0 by larryngarry wedding
we didnt agree with the groom being ask to move chairs while waiting for the bride that was not right at all ....., just wrong .... and after the wedding being told to go and wait half an hour where everyone eles from the hotal was we should of been in a separate room for the wedding guests only . rooms very sml and our towels were stained which it just gross . staff friendly food was lovely and the bar needs more choice instead of the normal drinks .
27 August 2014
Rated 5.0 out of 5.0 by john1234 Good Hotel
Third time visit and will visit again in next 12 months - that says it all
22 August 2014
Rated 2.0 out of 5.0 by Startrek A Tiring Experience
Not a good night sleep and the King Size Bed very comfortable but too large for the room
20 August 2014
Rated 4.0 out of 5.0 by Lord Duck Great hotel shame about the toilet facility
The staff were excellent. Need to take more care about the facilities more carefully.
13 August 2014
Rated 3.0 out of 5.0 by Davpsc Night Sleep!!
Rooms are comfortable and was able to get a good nights sleep, They do need a little updating but nothing major. Room service was ok with food being of a good standard. Would stay at the hotel again
13 August 2014
Rated 4.0 out of 5.0 by Buster 16 Nice service from nice people
Very helpful staff, the girl that cleaned the room was very nice and good at her job, the food was nice also
06 August 2014
Rated 5.0 out of 5.0 by KS54 Fantastic stay
Superb value for money. Great breakfast & warm, friendly staff that catered for our every need! Would certainly recommend & will definitely use again.
27 July 2014
Rated 5.0 out of 5.0 by Spiderweb2 Comfortable room and friendly service
Enjoyed our stay.
Helpful friendly staff
Nice upgraded room with good amenities
24 July 2014
Rated 5.0 out of 5.0 by Maganne Thoroughly recommend
We found a very comfortable room and welcoming, helpful staff. We were part of a wedding party and the restaurant staff even managed to find tables altogether for 19 of us. I left an item of jewellery in our room and phoned the following day and was very happy if had been found then even happier when the housekeeper offered to post it to me, without charge and it arrived the next day. Very impressed, Thankyou
23 July 2014
Rated 4.0 out of 5.0 by socoflyer Huge comfortable bed and excellent breakfast
Our stay was comfortable with no serious issues. Breakfast as an 'add on' to the room price was good value- a little surprised to see they (breakfasts) are now fully self service but it worked well.
A refurbishment should be considered in the not too distant future as the rooms are a little 'tired'.
22 July 2014
Rated 4.0 out of 5.0 by djnegrin Very professional Staff
I recommend this hotel for its superb value.
The staff was really helpful and the room was clean, altough it smelled a bit funny until we opened the window.
If you have children there is a farm nearby that is perfect for them, they can touch animals and there is also a soft play area.
16 July 2014
Rated 5.0 out of 5.0 by rainierahc great base for warners brothers harry potter
loved the setting and location, just a minute or 2 off the M1 yet quiet. busy road to the front but little noise inside, for anyone who is interested the ancient Briton/roman road of watling street runs behind the hotel and makes a very pleasant traffic free stroll.
We stayed there to visit the Harry Potter studios and it took us only 13 minutes on saturday morning to get there.
Staff were excellent and always friendly, a credit to management and to the hotel. Gaz was great in the bar
16 July 2014
Rated 4.0 out of 5.0 by Jojo1969 Extremely poor reception on arrival
Arrived at the hotel at 2.30am ( as planned due to flight) to be grunted at (not greeted by) a grumpy receptionist who couldn't be bothered to speak properly to us. There was no acknowledgement that I am a Rewards Club Member (even though relatively new one) or that my husband is a Platinum Club Member, no offer of any bonus points/free drink. No offer of a paper, alarm call. I had to go back to the desk and ask if we had breakfast included in our booking (as we had booked it some time ago and couldn't remember), and had to ask the times and where it was as she still didn't volunteer this information to us. We should have been the grumpy ones after travelling for hours. Have never had such a poor reception to a hotel. However, I must say though that everything else was brilliant during our stay.....room comfortable and clean, greeted by a lovely young girl In the breakfast room and the food was excellent.
15 July 2014
Rated 5.0 out of 5.0 by Richard59er Excellent service at Breakfast
Everyone should meet the lovely ladies who served breakfast, service as it should be, friendly
14 July 2014
Rated 5.0 out of 5.0 by GaryD1982 Great Hotel
One of the best Holiday inn hotels stayed in to date, Ver clean and welcoming. Staff were great
12 July 2014
Rated 4.0 out of 5.0 by Carrierbag Great staff shame about the food
The hotel itself is easy to find. The check-in staff were very helpful. We had a twin room which was small but very clean and had everything we needed.
We dined in the hotel's restaurant. Mistake! We both ordered the chicken main course and the chicken was so overcooked and dry I had to tear it apart rather than cut it. I left most of my meal.
To be fair, the restaurant guy did give me a 20% discount off my meal but I would have expected not to have paid for it at all as it was beyond redemption.
Breakfast was good but we opted for a full English and although it said scrambled eggs on the menu, we got fried eggs (no choice given). The overall meal was good.
Check out was painless so, overall, not a bad experience.
11 July 2014
Rated 4.0 out of 5.0 by TAW64 Little things mean alot
Regular guest at Luton South - always welcomed back by staff. Just need to get the newspaper deliveries back on track - a little gripe - but its the little things that you tend to remember.
Will always stay at Luton South and have recommended it to friends. Leisure facilities especially the pool is a lovely bonus.
Worth considering as an alternative to expensive London hotels - 20 mins drive to the end of the tube at Stanmore - you can be shopping on Oxford Street in no time!
09 July 2014
Rated 5.0 out of 5.0 by allybnurse excellent service clean rooms friendly staff
excellent good service rooms are clean and comfortable
08 July 2014
Rated 1.0 out of 5.0 by Redeyed traveller make sure you ask for a room away fromt he road
From the moment I arrived in my room I realised the room was so close to very busy road sleep would be difficult. When I was able to get through to reception they told be it would not be possible to move me as the hotel was "fully booked". I can assure the hotel that after that nights sleep, I will do my bit to help them avoid their overcrowding problem.
06 July 2014
Rated 4.0 out of 5.0 by Steve1968 Pleasant Stay
When I arrived at the hotel I was pleasantly surprised to find out that the location was closer to my business destination of the following morning in Hemel than I realised.
The hotel grounds were neat and tidy but first glance gave me a feeling of a building from the 60s or 70s. However, once inside I could see that the hotel was modern and clean. The room was very comfortable and the air conditioning was a god send (as it was very warm when I stayed). The room was a little darker due to the window positioning and size but otherwise very adequate for my stay. The WIFI worked well throughout the hotel and having a pool is always a plus in my eyes (although it is rather small) - that said I would prefer a small pool to no pool. The view from the window was very pleasant too.
I did however find the menu choice and price to be a little disappointing and decided to eat out at a very nice Indian restaurant in the village of Markyate (recommended by some locals that I spoke to in the pool).
Overall I did enjoy my stay and would go back if the need arises to be in the area again. I could recommend this hotel.
04 July 2014
Rated 4.0 out of 5.0 by Blackpool lass Great service
Hairdryer missing from room but reported to reception and one was delivered straight away.
Very nice staff and very professional service.
04 July 2014
Rated 4.0 out of 5.0 by sagur bear romantic
romantic weekend with girlfriend no shower working bed bad still made the must of it
02 July 2014
Rated 5.0 out of 5.0 by John Traveler Great front desk service
The best part of my stay was the service. The front desk clerks were very helpful and knowledgeable about the area. The building itself is tired from the outside. A pressure wash and maybe some paint would reduce its run-down look. Inside, the public areas are well decorated. The halls and rooms aren't horrible but they're looking a bit worn. The lift was out of service part of my stay. With only one lift, everyone had to plod up the stairs located away from the lobby. Having said all that, I'd stay here again.
I didn't have a chance to eat in the restaurants. I had room service once. The salad was surprisingly large and tasty. The room service charge wasn't outrageous like at other hotels.
The internet wasn't very fast. My room was at the far end of the building and may not have been close to an access point. I used my iPad's cell data instead.
The location is further from the motorway than the address implies. Only a few businesses within easy walking distance: a gas station, an Indian restaurant, and a strip club. The road doesn't have a sidewalk. The Luton airport is a 15 quid taxi ride away.
29 June 2014
Rated 5.0 out of 5.0 by catiexxxxx Swimming
My one problem was with the use of your excellent pool.Your information stated that after 1900h all children should leave the pool. We went at 1900h for this reason to find three children in the pool. WE raised this with the gentleman at Motivation Club reception and her shrugged. While we were swimming another family with two children, one a tiny baby, arrived and swam. All the children were well behaved and reasonably quiet but nevertheless they were there and the pool was busy, something we hoped to avoid
In every other respect we were totally satisfied with out stay.
27 June 2014