Rated 4.0 out of 5 by 284
Rated 4.0 out of 5.0 by AmandaJaneBarnsley Super helpful and friendly
Great customer service and friendly staff who will help you with anything you need. Very welcoming. Comfortable range of accommodation and services
September 2, 2015
Rated 4.0 out of 5.0 by AC51 nice place
Stayed for work , very pleasant staff, enjoyed it. Nice easy location for the motorway or airport
September 1, 2015
Rated 5.0 out of 5.0 by PeterNW Convenience and Comfort
Stayed one night on journey from Hertfordshire to Manchester. Very conveniently situated on A5 near Luton. Pleasantly surprised by size of room, comfort of bed and quality of breakfast.
August 28, 2015
Rated 5.0 out of 5.0 by Oddjob Dave A great place for a short stay
Bearing in mind the location, this hotel is always going to draw people for a short, transitory stay. Great experience from start to finish. Superb gym and pool facilities. Comfortable room, with air-conditioning, which was a blessing on the hottest day of the year. Staff have upped their game since my last visit three years ago. All very pleasant and helpful. If I was nit-picking, I'd say the bar is pretty cold and characterless, but there is nowhere else within walking distance. Wouldn't hesitate to recommend to others.
August 27, 2015
Rated 2.0 out of 5.0 by Magpie55 good location, shame about the food.
We spent one night stay here before a very early morning flight from Luton.
The hotel was very convenient with free overnight parking, easy to find and only ten minutes from the airport.
Unfortunately, we chose to eat at the hotel. The air con was so cold in the restaurant that although the staff were obliging in turning it off, we chose to eat in the bar area instead. I chose chicken and when it arrived, I always cut it in half to check it is cooked and guess what? It was raw yes really raw. I asked the waitress to take it back and pointed out it was raw. She took it away without comment and I asked for the gammon instead as it had really put me off chicken. The gammon came and was so heavily peppered it was nearly uneatable and tough too. When I came to pay, the member of staff was very apologetic when I pointed out the problems and reduced the bill accordingly. I won't eat there next time I'm afraid. It was simple food prepared and cooked very poorly.
However, I found the room very clean and the bathroom was very nice. I requested an alarm call and it happened OK but an hour too early!!! So not a good nights sleep at all!!
I would use the hotel again because it is so convenient but not the restaurant.
August 19, 2015
Rated 5.0 out of 5.0 by Copenhagen1234 Comfortable hotel
Clean, pleasant and convenient for overnight stay before flight
August 18, 2015
Rated 3.0 out of 5.0 by DBL2015 Good facilities but seemed short staffed
Good facilities but seemed short staffed for the volume of customers
August 18, 2015
Rated 4.0 out of 5.0 by Gemini85 Comfortable room with decent facilities
The room was good value for money, it was clean with comfortable bed. Breakfast wasn't bad either..
August 18, 2015