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Rated 4.1 out of 5 by 113 reviewers.
Rated 5.0 out of 5.0 by personal en recepcion muy amable. Camas comodas y habitaciones bien insonorizadas y luminosas.Desayuno tipo buffet abundante y de buena calidad.Estancia muy tranquila y sin problemas .Buena zona para pasear y cenar en los alrededores .Un buen hotel para familias 18 September 2014
Rated 5.0 out of 5.0 by Comfortable and good bath room the bath room is beyond my expectation and I had a very good time 09 September 2014
Rated 5.0 out of 5.0 by Gran hotel en el centro de Madrid Estuvimos pernoctando una noche y he de decir que el hotel está unbicado en una zona excelente, muy cerca del centro (puerta Toledo, La latina, el Rastro, Vicente Calderón...) pero a su vez en una zona residencial y muy tranquila. En la zona hay variedad de restaurantes donde poder comer o cenar. La habitación es muy espaciosa y el aire acondicionado funciona de maravilla. El desayunador tiene muchísima luz natural, cosa que se agradece y la calidad del desayuno es más que correcta. En fín, un hotel recomendable para visitar el centro de Madrid 08 September 2014
Rated 5.0 out of 5.0 by Great hotel overall! Staff was nice, near location to city via cab, rooms are clean and quiet. 07 September 2014
Rated 4.0 out of 5.0 by Excelente Hotel para ir al vicente Calderón Si visitas Madrid para ir a un partido del Atlético de Madrid en el Vicente Calderón, este Hotel es una de las mejores opciones. 27 August 2014
Rated 5.0 out of 5.0 by 3rd Stay at Holiday Inn Piramides I like staying here. It's comfortable. The staff are always friendly and helpful. The breakfast is nice. I can shop for inexpensive snacks and sodas at the Ahorra Más supermarket nearby. The rates are always very reasonable. It's conveniently located. There's both a Metro and Cercanias train station right out the door. Gran Via is only a few stations away, and I can ride to the airport on the T4 Cercanias train for only 2.55 Euros. I will gladly stay here again and again. 26 August 2014
Rated 3.0 out of 5.0 by No recognition of Platinum Status The first thing I noticed on arrival was the staff failed to recognise me as a Platinum Member and when I mentioned it at check in it was like i was talking about something they had never heard of ..and never rectified the problem ..I was so disappointed not getting my extra points that I usually get At other IHG hotels it is nice to be welcomed as a Platinum Member and to be offered points or something complimentary ..This did not happen here and was a disappointment. The hotel is clean and great for access to the city ..The bar is rarely staffed and it is a pity because this could be a great place to meet other guests and chat after a day exploring the city. I would stay there again because of its location however i hope they can address the issues above as this would turn an average hotel into a great hotel. 20 August 2014
Rated 4.0 out of 5.0 by Excelente ubicacion y un poco mas. Yo viajo al hotel siempre en coche, lo dejo es su cochera y desde el hotel me muevo por Madrid en Metro, autobús o cercanías. Esta todo a las puertas del hotel. En 10 minutos se llega al centro mismo de Madrid. 18 August 2014
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