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Rated 4.2 out of 5 by 316 reviewers.
Rated 3.0 out of 5.0 by such a hectic check in It was a lady chaking in before me that made the staff so nervous that they never acknowledge me as an Ambassador member or offer me any benefits. Only after I requested them, they provided them. They never gave me the final bill, as they said was their new policy. Aso the 1000 promised bonus points as a Platinum member never came. May 14, 2016
Rated 3.0 out of 5.0 by Great staff, convenient location, but definitely needs a renovation Executive room on top floor is around 40sqm large More a suite than an room actually Separate lounge area. Winter garden balcony. Bedroom with comfortable bed Bathroom with bathtub and bidet. Holiday Inn amenities (Small) flat screen television (but unfortunatenly not possible to switch language with HD channels) Kettle. Bathrobe Good - Professional and very friendly staff - Convenient location, next to metro and suburban train station (with direct access to T4 airport). 20 minutes walk from historical city centre. 10 minutes walk to very good Tabacalera contemporary art centre. Bad - Very quiet hotel from outside (double glazed windows) but not that much from other rooms (noise can be easily heard, especially with housekeeping service) - The hotel has been partially renovated. Still rooms look dated - Very slow wifi (actually, not possible to download anything) - Decent breakfast but served in a gloomy room with no natural light May 13, 2016
Rated 5.0 out of 5.0 by Perfect location. Perfect hotel Very efficient check in. Front desk clerks very nice and friendly and helpful. Our room was very nice. It was very modern and bright. Bathroom was immaculate and housekeeping were very good. It was quiet. Loved having a fridge in room. Breakfast selection was very good. Fresh ingredients and really nice coffee. Location is perfect if you traveling from airport by train. It's right next door to train station giving easy access to Madrid. Lots of tourist attractions within walking distance of hotel. Nice neighborhood with lots of local stores too. May 6, 2016
Rated 4.0 out of 5.0 by Gut schlafen und frühstücken Das Hotel liegt bezüglich einer Städtereise ideal an der Metro und an der Bahnverbindung. Das Hotel liegt direkt am Zugang zur Metro und Bahn (Renfe). April 27, 2016
Rated 3.0 out of 5.0 by Good location Outside of main city but location excellent for RENFE train to/from airport and for Madrid metro. Pleasant walk to main city areas or also simple by metro. Also worth walking along riverside gardens nearby. Hotel itself is good but needs some updating. Staff seemed generally helpful. April 26, 2016
Rated 5.0 out of 5.0 by Eine unvergessliche Reise Wer nach einem ausgezeichneten Hotel in einer wunderschönen Stadt sucht, der ist hier eindeutig richtig! Exzellenter Service, freundliches Personal, und wunderschöne Zimmer. Jederzeit wieder! :-) April 19, 2016
Rated 5.0 out of 5.0 by Muy Buen servicio Estancia relajada y comoda. Ambiente distendido donde poder relajarte. Habitacion centrica con acceso a distintos puntos de Madrid. Estacion de metro al lado de la entrada del hotel. April 18, 2016
Rated 4.0 out of 5.0 by Good location, comfortable bed, clean room, girls at fron desk friendly. Thin walls - could hear everything from the other room. Noise from the ventilation system in the last night of our stay (could not sleep well). April 17, 2016
  • 2016-05-24 T14:33:31.723-05:00
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