Rated 4.3 out of 5 by 61
Rated 4.0 out of 5.0 by FranciscoHouston Good Experience
Like the mark and to have a familiar logo when living the home country is really valuable. In particular for this hotel the location is perfect, close to the airport at an affordable taxi fare, close to a Metro station, close to a quit neighborhood, so you can enjoy Madrid without taking the noise of a location in a business hotspot.
09 August 2014
Rated 4.0 out of 5.0 by wxyz-www Verbesserungsbedarf: Geruch
In den Fluren (nicht in den Zimmern) des Hotels gibt es einen strengen Geruch (nicht Gestank), der unangenehm ist.
Ansonsten zufrieden mit dem Aufenthalt und sehr freundliche Rezeption
23 July 2014
Rated 5.0 out of 5.0 by Cabieles VACIOANES EN EUROPA
Durante las pasadas vacaciones de mitad de año, terminamos nuestro recorrido por Europa en Madrid, nos hospedamos en este excelente Hote.
Lo unico malo fue el internet.. el cual es relento y no hay casi señal en las habitaciones. se le dijo a la recepcion pero nunca prestaron atencón.
18 July 2014
Rated 5.0 out of 5.0 by Jimmy1971 Excellent
This hotel has restored my confidence in the HI brand after my recent trip to the Holiday Inn at LAX (lovely lobby, gross smelly room). The HI in Madrid was excellent. The construction is solid, so my room was quiet. The breakfast is first rate, and the location is convenient to the easy Metro via Ciudad Lineal.
16 July 2014
Rated 4.0 out of 5.0 by ZZT23 Nice Place / Shame About Breakfast and Wifi
Hotel itself is very nice and comfortable. Most of the staff were excellent and efficient.
Experience was overall pretty positive, but gripes are:
Disappointed by the staff at breakfast (getting coffee was too hard) and the wifi was slow and unreliable.
Changed in Internet providers over the stay, staff unhelpful and not proactive in informing me. Replacement provider slow and unreliable.
14 July 2014
Rated 4.0 out of 5.0 by BPopcorn Gute Adresse für Städtetrip
Das Hotel entsprach unseren Erwartungen. Hatten ruhiges und sauberes Zimmer, Badezimmer groß und sauber. Frühstücksraum ungemütlich, aber Frühstück vielfältig. Das Hotel liegt außerhalb der historischen Innenstadt. Metrostation 5 Minuten entfernt, so dass man in 15 Minuten ohne Umsteigen in der City ist. Keine empfehlenswerten Restaurants in der Umgebung. Für einen Städtetrip ist das Hotel gut geeignet, wenn man nicht in der lärmigen Innenstadt wohnen möchte.
12 July 2014
Rated 4.0 out of 5.0 by Mapde Servicio, baño sucio
Al abrir la regadera de mi habitación los prmeros segundos en que salió el agua, al mismo tiempo salió una sustancia cafe muy antihigiénico.
03 July 2014
Rated 4.0 out of 5.0 by gr7114t Buena relación Calidad-Precio
Buen hotel para descansar y con buen desayuno buffet. Lo recomiendo
02 July 2014
Rated 5.0 out of 5.0 by Marias64 Buena ubicación
Buena ubicación, camas comodas, impecable limpieza, personal amable y atentos
02 July 2014
Rated 4.0 out of 5.0 by Gyongyi Clean room, mouldy bathroom
The bigger part of the room was nice, comfortable and clean, but not the bathroom: between the tiles it was mouldy. The room nr was 305.
It would be nice to remove the mould before someone use this room.
Aside of this, I was satisfied with the room.
23 June 2014
Rated 5.0 out of 5.0 by JUANTXO HOTEL EXCELENTE
Es la tercera vez que me he alojado en este Hotel y siempre he recibidio una impresión EXCELENTE.
23 June 2014
Rated 5.0 out of 5.0 by Tony02 Comfortable bed and excellent service
Great value, clean, very comfortable beds. The staff was extremely helpful and nice
18 June 2014
Rated 2.0 out of 5.0 by fasdfa colchon
El colchon de la habitacion era de hace 50 años, y las cunas de la epoca de la guerra civil
18 June 2014
Rated 5.0 out of 5.0 by thesaints1970 Cama SUPER COMODA!!
El colchon y almohadas de primera.
Un Hotel funcional y comodo.
13 June 2014
Rated 4.0 out of 5.0 by DR. MOO RECEPCION Y SERVICIO HABITACION
EL PERSONAL ES MUY ATENTO Y EXCELENTE.
CONVIENE SURTIR MEJOR EL MINIBAR DE LA HABITACION.
CONVIENE AUMENTAR MAS CANALES DE TV.
10 June 2014
Rated 5.0 out of 5.0 by CHARLES63 ALMOHADAS PARA PERSONAS CON INSOMNIO
LA CARTA DE ALMOHADAS ES EXCELENTE.
EL CUARTO DE BAÑO ESTABA MUY LIMPIO E HIGIENICO Y LA HABITACION BIEN SONORIZDA RESPECTO AL TRAFICO EXTERIOR.
09 June 2014
Rated 5.0 out of 5.0 by Peace 7 Cómodo y acogedor.
Un hotel con personal muy amable y profesional. Habitaciones amplias y bien amuebladas, confortables, bien iluminadas y con un baño también muy cómodo. El descanso está asegurado, tanto por las camas y la carta de almohadas, como por la falta de ruidos.
Excelente relación calidad-precio
04 June 2014
Rated 4.0 out of 5.0 by Simon_70 Good comfort
Hotel of good quality, gym and small swimming pool in the basement. The bar at ground floor offers some easy food (salads and sandwiches) in addition to beverage. Excellent and generous breakfast. My room had a bad smell, for some reason.
17 May 2014
Rated 4.0 out of 5.0 by Aprel2706 nice place in wonderful city
first of all: thank you for extremely late check out. our flight has been postponed and we've got late check out as late as 19h.
second: rooms very nice, clean. no Platinum upgrade. wi fi free of charge for Platinum members.
Location: 5km nice walk on Calle Alcala to center. Passing Plaza del Toros etc.... must walk:). at least, once!
If you don't like long walks use tube (metro).
24 April 2014
Rated 2.0 out of 5.0 by Pbr88888 Uncomfortable bed no restaurant service
Highly unusual soft bed for a holliday inn hotel, normally I love the bed from this hotel chain, but I have never encounter such a soft bed (in room 107. )
I have a bad back what does not help and paid the price with severe back pain for 2 days
To be fair I should have complained about this to the reception what I did not do. Thinking I will survive two night.
I have stayed in other holliday inn and crown plaza in Madrid but this was highly unusual, the other problem was that the restaurant is closed in the weekends and the area is not great for alternatives.
There is a VIP restaurant close by, but for any one from outside Spain this is a kind of upgrade from mc Donald's, nothing wrong with that, but it is good to know
03 April 2014
Rated 5.0 out of 5.0 by Bluesky123 Large, comfortable room and friendly staff
Stayed for a long weekend end of March 2014. Large, comfortable room, very clean. Friendly and helpful staff. Hotel is in a good location within a short walking distance of the Metro which makes it possible to travel easily to anywhere in Madrid. Would definitely recommend this hotel.
03 April 2014
Rated 5.0 out of 5.0 by Bob09 Nice Staff
Visiting Spain was a pleasure. Being taken care of and made to feel comfortable by this kind staff was a bonus!
31 March 2014
Rated 4.0 out of 5.0 by Rugby Good on balance but could do better
It started well with a swift friendly check-in that saw me upgraded as a Platinum traveler to a very nice and large suite. Regretfully from then on I had a number of problems. Cleanliness of the room was not up to what I expected and all through the night there was a lot of noise that made sleep difficult. I spent nearly 30 minutes trying to reach room service before giving up and calling the main switchboard on my mobile phone and ordering dinner that way !
At 3am I was awoken by a member of staff who when I opened the door mumbled something in Spanish and walked away, I tried complaining to the front desk about this but they never answered the phone so I gave up.
A nice hotel in a good location that has excellent large rooms but let down by some staff issues that need addressing.
06 March 2014
Rated 5.0 out of 5.0 by Panfs Couldn't be better
I was there for my Madrid trip, I am a solo traveler and had my vocation there. It was a very impressive stay and couldn't be better. Everything is great, but don't forget to bring your swim cap, otherwise, you won't be allowed to go into the pool.
27 February 2014
Rated 4.0 out of 5.0 by Ingolf Spacious quiet room
Booked a king bed suite, but somehow the booking was not properly transfered to the hotel. After clarification, I did receive a room according my booking. Nice spacious suite; however, the lack of power outlets at the working area downgraded the efficiency a bit. Staff helped out with a plug board. I recommend to mount additional sockets into the wall; it is just a little investment but will satisfy biz travellers need.
Breakfast offers a variety of different selection, both hot and cold, sweet and natural.
I surely will come back next time.
16 February 2014
Rated 4.0 out of 5.0 by AAATravel Good hotel
Good location; clean room. The only thing missing was we couldn't get connecting rooms because they were no longer available.
02 January 2014
Rated 4.0 out of 5.0 by DaniG67 Comfortable stay
The hotel is a good value for money. It is comfortable and clean and staff are attentive and very professional. The location is a bit far from city center but public transportation (bus and metro) are very close by.
01 January 2014
Rated 4.0 out of 5.0 Nice rooms but noisy
The only problem is that you can hear everything that happens in other rooms, something that really should be solved as I could hear all the talk of the room next door.
31 December 2013
Rated 5.0 out of 5.0 by FEVsHOTELs Terrific Stopover!
Overnight stopover that did not disappoint.
Arrived at airport and we called them about our arranged transfer. They sent the bus straight away which was great. (You need to book in advance)
We had 2 rooms as we're a family of 5, we also received a member upgrade on one of our rooms. Brilliant!
The staff at reception were kind enough to recommend a nice little bar a couple hundred metres up the street where we enjoyed tapas & sangria. Wish we had more time and will stay longer next time!
28 December 2013
Rated 4.0 out of 5.0 by travelbugging lovely room - soundproofing could be better
Lovely hotel great room very helpful staff and excellent value. Only downside was poor soundproofing between the rooms had to use my ear plugs.
12 December 2013