Rated 4.2 out of 5 by 65
Rated 5.0 out of 5.0 by mali88 Great hotel & friendly staff
I stayed here recently I found the staff to be very friendly. Well located Hotel in Madrid. Highly Recommended.
23 February 2014
Rated 3.0 out of 5.0 by evaluación servicio correcto aunque se le notan los años
Hotel bien situado, se le notan los años en algunos aspectos, limpieza correcta y complementos mejorables.
20 February 2014
Rated 4.0 out of 5.0 by alehop Cómodo y con un buen desayuno
Adecuado para viajes de trabajo. El baño está bien, pero necesitaría algún retoque para ser perfecto. El personal, amable y eficiente.
17 February 2014
Rated 3.0 out of 5.0 by HappyHolidayInnTraveller Overhaul ended
This hotel geographical location is fantastic, but accessing it is difficult, as it's tucked away in what feels like a back alley way.
The outside area around the hotel is a very tired looking concrete disaster, that needs sorting out.
The rooms (I've stayed more than once) need modernising and upgrading.
As a Platinum ambassador of IHG I didn't feel as though I was treated any differently to someone calling in and booking a room on spec, as I didn't seem to be offered any benefits.
The hotel needs an IHG overhaul..!
03 February 2014
Rated 5.0 out of 5.0 by RoeeF Great location good breakfast
Stayed there for a night but it was great.
For all you football\soccer fans - the location is great, just a few steps from the Santiago Bernabeu.
Close to shopping mall and many stores.
TGIF, Starbucks and some other restaurants are just across from the entrance.
Rooms are well kept, beds are comfortable.
03 February 2014
Rated 2.0 out of 5.0 by dia1981 Poor sleep, poor internet
Though comfortable bed and correct service, the rooms are badly insulated and the doors have no anti-slam mechanism, which resulted in poor sleep and rest altogether.
Internet (basic) was on/off/buffering all the time, regardless of the device. To charge a Maps result took us 10 mins.
02 February 2014
Rated 5.0 out of 5.0 by AnthonyMB Always a pleasure
I have stayed at the Hotel on many occasions and always receive a warm welcome. The quality is excellent for the price. Staff are friendly and helpful. Location is ideal for the shops and Bernabeu.
01 February 2014
Rated 5.0 out of 5.0 by viruta74 Amabilidad del personal del hotel
Fueron en todo momento muy agradables y atentos. También estuvimos muy contentos con la habitación donde nos alojaron porque íbamos con 2 niños pequeños y estuvimos sin problemas los 4 en esa habitación.
29 January 2014