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Rated 4.1 out of 5 by 269 reviewers.
Rated 5.0 out of 5.0 by Good Value Hotel Nice hotel, better on inside than it 's appearance from the outside. Staff very attentive, rooms small but fine and a high standard of cleanliness throughout the hotel 20 July 2014
Rated 1.0 out of 5.0 by Dissapointing I regularly use Holiday Inn. As a general rule Maidenhead fares well however this visit was poor. Though I'd managed to book in after a very hectic business meeting and a lot of driving I had a small room quite a walk with my baggage from reception. I had arranged to meet a colleague after changing but was dismayed to hear that although he had a legitimate booking the hotel had turned him away because they had overbooked. Breakfast had to be eaten outside the restaurant as it was overcrowded. I will give this hotel another try but won't put up with that experience a second time. 19 July 2014
Rated 3.0 out of 5.0 by Value vs Performance I am a business customer and have stayed in Holiday inn hotels several times. But I do not understand the why this one has such prices as if it is in central london. I asked for corporate prices but although they said they will check with reservation there was no reply(I reminded them two time). Apart from that Breakfast was crowded and quality was poor compared to other Holiday Inn hotels. Rooms were small cleaning was ok, but i found a hair bulk in one of the (clean?)bath towel once. Pool is small, good for kids. There is Jacuzzi but was not working mostly.I could use only once. 17 July 2014
Rated 5.0 out of 5.0 by Great Service, Staff Very Helpful Great Service from all members of staff. Staff very helpful. Pool lovely kids had a great time in the kids hour. Food brilliant, everything you could ask for at breakfast. Room very clean and a good size. 09 July 2014
Rated 5.0 out of 5.0 by Excellent staff attitude towards our needs We brought our family for a short break whilst they were on holiday from the Philippines. The service was excellent and the staff, particularly the reception and breakfast staff made our stay very enjoyable. Nothing was too much trouble and they looked after our grand children's, needs in a cheerful manner. I would recommend this venue to any family. I stay in many Holiday Inns and this venue stands out in comparison to many of the others. 07 July 2014
Rated 4.0 out of 5.0 by Good Business Hotel Had a good 2 night stay at this hotel. The room was clean, tidy and had everything I needed. Breakfast was good and lots to be had. Staff needed a bit more training on manners and customer service. Highlights included 2 staff members having a verbal argument over air con in the middle of the breakfast room, ordering tea on my first day and never arriving and also the bar staff having a good gossip about another member of staff whilst we were waiting for our coffees. 07 July 2014
Rated 5.0 out of 5.0 by Always good with an Upgrade! We were lucky enough to be upgraded to a Junior Suite, and then only spent a short night there after a family gathering. However, we had a nice peaceful night, and lots of space for the four of us. We didn't eat at the hotel, but the staff were always very polite and courteous. I would recommend this hotel... 02 July 2014
Rated 3.0 out of 5.0 by Experience The room was shabby in appearance and the bed was a small double. ( at home I have a super king size bed) so it felt very cramped. Unfortunately there was no hot water for a shower in the morning which made the experience very unpleasant. Breakfast was excellent. Very good choice of hot and cold food and good prompt service. Reception staff were excellent and dealt with my complaint about the cold water in a very caring and professional manner and wanted to make amends and although i said it was ok they gave me a discount to make up for the inconvenience suffered. Overall not my best stay in a hotel and not up to the usual standard I have come to expect from holiday inn but it was ok. 02 July 2014
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