Rated 4.2 out of 5 by 710
Rated 5.0 out of 5.0 by fluffy03 excellent service all round
From my point of view this hotel exceeded my expectations and I would have no hesitation in returning and recommending it to my friends and family and I hope anyone reading this will find it to be the same.
June 20, 2016
Rated 5.0 out of 5.0 by Sueberryboo A child friendly hotel within a short distance to LegoLand
Following a recommendation from a family member, I booked in at this hotel for the night pre and post a visit to LegoLand.
The children loved the pool and the attention from staff. James B in the restaurant, in particular, was a huge hit with my son. The children's buffet menu worked very well and the buffet bar was well stocked even at 20:00hrs (post LegoLand).
The room was clean and well equipped. The window opened fully. This meant that we didn't have to use the air conditioning so had a very restful sleep.
The little touches such as the children's packs at meal times and the children's travel pack on departure all made for a very enjoyable stay.
I would recommend this hotel to friends and family. We all had a fantastic time and it made our trip to LegoLand so much easier and much more enjoyable that if we had travelled to the park on the day.
June 15, 2016
Rated 4.0 out of 5.0 by Oxo5 Comfortable rooms
Conveniently located for Heathrow airport. Nice clean hotel. Rooms very comfortable and all amenities you need. Would recommend
June 15, 2016
Rated 3.0 out of 5.0 by OzBoz Nice but watch out for the Service Charge
Stayed for one night on business. Despite what the hotel looks like on the outside the inside is quite nice and some rooms have been refurbished.
On the downside the free internet is TERRIBLE - don't waste your time with it and disappointingly they have started adding a "discretionary" 10% service charge even to meals served in the bar! I noticed a "Bar SC" entry on my bill for £2.64 at check out -which was promptly removed on my request.
As a Spire member you are guaranteed room upgrades (where available) .... this hotel considers an upgrade from a double to a king an upgrade (rather than a Executive).
Good location, hotel in good order...but check the small print.
June 9, 2016
Rated 4.0 out of 5.0 by am3284 one night stay
Stayed for one night, the hotel was good value for money which included an adequate breakfast. Room was nice with everything we needed. An added bonus was use of Pool, steam room Sauna
June 9, 2016
Rated 5.0 out of 5.0 by 77MM Lovely Hotel
This hotel was lovely, the staff in all areas of the hotel were friendly and very helpful. Will be returning and will definitely recommend to family and friends.
June 9, 2016
Rated 5.0 out of 5.0 by REVIEW GURU Exceptional Staff
Staying on my points visiting Legoland with friends.
I stay in IHG hotels 3-4 times each and every week and have never stayed here before as it is not near to one of my work places.
From the welcome at reception and recognition for being spire level to the food in the Restaurant i was so impressed.
James was exceptional....what a top guy and an employee worth recognition for being so polite and helpful.Every member of staff here is always smiling. It was the school holidays....very busy, but you get the sense all the staff here work so well as a team.
To whoever is responsible for the crew here...a hats off!
Definitely returning in the future and whole heartedly recommend this hotel for all it does to make your stay a warm one.
June 7, 2016
Rated 4.0 out of 5.0 by Swimming Mum Good Links for Windsor
Excellent facility especially with the pool for the children.
Children Eat Free with a good variety ofn offer for fussy eaters.
Would definitely recommend this hotel for families who would be going to Legoland Windsor or other facilities near by
June 6, 2016