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Rated 4.2 out of 5 by 408 reviewers.
Rated 5.0 out of 5.0 A great welcome Particularly pleased with the excellent welcome we received at reception. Everything was efficiently handled: an early check-in (which I wasn't expecting), taxi ordered and arrived punctually, recognition of our platinum loyalty club status. Set our weekend off to a great start. 29 January 2015
Rated 5.0 out of 5.0 by Good all round service Thoroughly enjoyed my stay - will certainly use Holiday Inns again - good value for money. Made welcome right from the start when checking in Thank you 29 January 2015
Rated 4.0 out of 5.0 by Great weekend Very enjoyable stay would recommend to anyone who is looking at weekend or longer stay 28 January 2015
Rated 2.0 out of 5.0 by Friendly staff, poor room quality, low value for money Positive: Staff was very friendly and helpful. Room can be darkened, good beds and pillows. Negative: Very noisy rooms (windows are not airtight), AC starts heating on its own although deactivated, shower tube fixed to the slide bar in a way that makes it almost unusable (never seen this before). Espresso costs extra at breakfast. Overall: very high price for what you get, even for UK standards 28 January 2015
Rated 5.0 out of 5.0 by Stay to visit family locally We stay at this Hotel because it is local to our son and it has one room with a walk in shower. It is often not available and we stay elsewhere. The Hotel staff are welcoming and friendly. The breakfast is good. By the nature of our purpose we have no need of the other facilities so cannot comment. The Hotel is certaainly timely in responding to requests. 23 January 2015
Rated 4.0 out of 5.0 by comfortabel room and agreat service at reception I was happy with the service, to be honest the first impression was not good, in my opinon ht reception should be refreshed 23 January 2015
Rated 5.0 out of 5.0 by Highly recommend Great team, great rooms and good value. Ideal for business or leisure and I would return on my own or with my family. 16 January 2015
Rated 3.0 out of 5.0 by GREAT staff very cold room and tired leisure facilities having stayed at the hotel many many moons ago with my parents i unintentionally found myself back there with my own kids. There was some refurbishment going on at the hotel exterior but found my way in and was greeted by very helpful and attentive staff who made a big fuss of the kids which went down very well. We went for a quick swim and i was surprised that the pool and changing rooms were as i remembered which surprised me as it was a fair while ago and like me they haven't aged well!!! they are in desperate need of a bit of TLC and i really feel its letting the whole hotel down as the rest of the hotel is looking fab. after the swim we went coming back quite late and the kids were soon sound asleep but the air con was broken so the room was like a little ice cave. didn't want to change room as the kids were down so dived further under the covers and put up with it, shame these little things don't get checked as i have to say its the thing the kids remember about the hotel, not the amazing pancake machine at breakfast of the nice ladies in the restaurant that helped them with the drinks. on the whole it was a pleasant stay and yep i probably would stay there again the staff were great especially the ladies on the front desk 14 January 2015
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