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Rated 4.4 out of 5 by 663 reviewers.
Rated 4.0 out of 5.0 by Good choice at Makati Best location and good staff to customers. I also satisfied with the Club lounge service. 17 April 2015
Rated 5.0 out of 5.0 by Convenient location and great hospitality The hotel is located at a very convenient location, very close to the business district. The proximity to two large malls opens up lots of opportunities to relax after office hours and dining options. 17 April 2015
Rated 5.0 out of 5.0 by Fantastic service in a great location My fiancee and I needed somewhere to stay for two separate nights on our way through Manila, as part of our honeymoon. We picked Makati because of its great location - proximity to good malls and restaurants, and the airport. On our first night, we were given a smoking room which wasn't what we booked, but it was largely fine just with a slight smile of smoke. The lovely surprise Best Wishes cake more than made up for the lack of a non-smoking room, and it was brought to us by a couple of really nice and genuinely happy members of staff. I was so pleasantly surprised, I didn't get their names - but thank you! By our second stay, the staff we had chatted with before quickly recognised us and was always keen to help. They made us feel very welcomed. Having stayed at a lot of HI's and Crowne Plazas, I must say that Makati's overall service was second to none. All the staff seemed really happy and were genuinely helpful. Many thanks! 16 April 2015
Rated 5.0 out of 5.0 by Great Accommodation Lovely people Excellent hotel ,very friendly saff. A-1 stay.Very good location 16 April 2015
Rated 5.0 out of 5.0 by Great experience Really great hotel. Fairly high end for a holiday inn property. The rooms were all new and very clean. Staff at the hotel was incredibly helpful and attentive. The spa, gym, and rooftop pool and bar are awesome. Connected to the mall and very easy to find. Near a lot of shopping and restaurants in Makati. Would definitely stay again and recommend. 14 April 2015
Rated 3.0 out of 5.0 by Good experience, but with something to improved on I made a request for complimentary cake for the birthday celebration or something special for the kids that graduated but was not given at all, I called before arrival and the line was cut off while I was on hold. The operator didnt bother to call me back, and I have to call again. the signage for parking at basement isnt very clear, we are confused where to park. there isn't any luggage assistance upon arrival, which is from basement of parking, there's only security guards. Friendliness of Thon, who is at the lobby 27th March is commendable. -Comments from guest of Room 1724 09 April 2015
Rated 5.0 out of 5.0 by Hervorragender Standard und Service Das Holiday Inn in Makati kann man bedenkenlos weiterempfehlen. Insbesondere den Service und den tollen Swimmingpool habe ich genossen. Die Lage in Makati ist natürlich ebenfalls top. Einzig die Aufzüge könnten etwas schneller sein. 09 April 2015
Rated 3.0 out of 5.0 by Hotel good. Restaurant All is summarized in the title above. The hotel complies to standards. Comfortable rooms. However restaurant and bars close too early and are totally souless, so much that you want to relax and enjoy food elsewhere outside. Lifts are not in sufficient numbers and waiting time can be awfully long. A real deterrent to come back. Security checks are a joke. They would not prevent anything. Either for car park or walk-in visitors. You wonder why these mockery of checks are in place. If you want real security then do invest in detectors, and thorough check the cars entering or stopping by the dropping bay. 07 April 2015
  • 2015-04-18T10:34:00.906-05:00
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