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Rated 4.4 out of 5 by 187 reviewers.
Rated 5.0 out of 5.0 by Great staff Can't praise the staff enough - three examples that were good: (1) the day before my trip, the hotel noticed I had booked 2 x twin rooms and called me to see if I'd like not only interconnecting rooms but also an interconnecting double and twin (ideal for my wife and I plus 2 kids). (2) reception even accommodated allocating a room for my in-laws - at my request put them close by but not right next door. (3) The restaurant manager is so enthusiastic ! Regardless of how many times he has explained the buffet breakfast to guests, each time he took the trouble to explain all the options to each party and answer all questions - excellent customer service. Modern, clean and comfortable hotel with good facilities within walking distance. Only minor niggle, either the vacuum cleaners need to be upgraded or a little more care needs to be taken when vacuuming guest rooms as a few bits not picked up. Otherwise room cleanliness very good. 08 August 2014
Rated 5.0 out of 5.0 by GREAT LOCATION Fun to be at Media City; Lowry Outlet nearby and theatre/museum Easy access to Manchester on tram and weekend ticket from 6pm Friday is a real bargain. SUPERB Booth's shop (better than Waitrose) next door 07 August 2014
Rated 5.0 out of 5.0 by Overview of hotel Probably the best Holiday Inn I have stayed in for long while. The facilities and staff were excellent. 06 August 2014
Rated 4.0 out of 5.0 by Excellent Hotel Great location,friendly courteous staff,Clean comfortable rooms. Note to self : must remember to pre pay breakfast (£17 each if not) £51 for 3 ouch !! 03 August 2014
Rated 4.0 out of 5.0 by Theatre visit to see War Horse Excellent. Very obliging and helpful staff. Clearer directions to hotel might have been helpful! 02 August 2014
Rated 5.0 out of 5.0 by A very enjoyable experiance. My wife and I really enjoyed staying at this Hotel, primarily because of the staff attitude towards us and the overall cleanliness. One small problem came to light. However, when reported, genuine concern was shown by the front desk receptionist who immediately took steps to get the problem rectified. Breakfast, in the green Room was excellent with plenty of staff to keep the "decks clear" and to greet the guests as they arrive. Information was given to ensure we were able to obtain everything we wanted. I would definitely stay at this Hotel again if or when I needed to. One point of note is that, at the time of our stay, there was a construction site on the other side of the road from the hotel entrance. However, this was entertaining watching machinery and operatives at work. I hasten to add that we did not hear any noise pollution from this whilst at the hotel. 01 August 2014
Rated 5.0 out of 5.0 by Excellent hotel Highly recommended. I had a great stay - thank you. 30 July 2014
Rated 5.0 out of 5.0 by Fantastic stay! I stayed here both the night before and of my wedding and I was extremely impressed with the quality of this hotel and the friendly staff. Several of my wedding guests also stayed at the hotel and were full of compliments for the rooms and staff. The staff went out of their way to ensure that I had a special stay and were especially attentive to any needs I had. I would highly recommend this hotel to anyone! 29 July 2014
Rated 5.0 out of 5.0 Relax and enjoy My daughter and I stayed at the Manchester-Mediacityuk Holiday Inn, we had an excellent stay. We were upgraded to an executive room, which was a fantastic size and quality. Every where was clean with a lovely bathroom and toiletries provided. I had asked for a room with a view and we were on the 18th floor with views over Media city and the surrounding area and hills in the distance. The breakfast was fantastic with a great choice that would suit anyone. The staff that were in the restaurant were pleasant, helpful and friendly. Overall we had a fantastic stay and we are going to return to the hotel soon. 29 July 2014
Rated 5.0 out of 5.0 by Good hotel Excellent location, service was great. I arrived in the evening, prompt service. In close proximity to the train station which made my travels easier. Thanks 25 July 2014
Rated 5.0 out of 5.0 A lovely, lovely hotel This is a great hotel, great staff, lovely rooms and very well kept. Highly recommend. 23 July 2014
Rated 5.0 out of 5.0 by Modern hotel and great location Very comfortable night - with views across Media City. Spacious room with all facilities for the traveller. Friendly staff and delicious breakfast. Very convenient for sightseeing - and only a few tram stops from the centre of Manchester. 23 July 2014
Rated 3.0 out of 5.0 by Media City Manchester A very pleasant stay only ruined on check out.....when a very chilly receptionist, was unable to smile, was abrupt and made me feel uneasy with her manner and process. Not a happy experience trying to get a refund for something that I did not use and certainly not what I would expect from a Holiday Inn receptionist and being a Platinum member. Would I use again, of course, but would be careful who checks me out in the morning. 20 July 2014
Rated 5.0 out of 5.0 by Great Location Stayed one night in July to visit to do Coronation street tour, Hotel is right in middle of Media City surrounded by ITV 17 July 2014
Rated 3.0 out of 5.0 by Good Location with tram service nearby The hotel was nice, in a good location and averagally priced. There was issues with clocks in the room (10 - 15 minuites slow), parking (Due to the clocks being slow, we was late and went over the 24 hrs allowed on the car park resulting in additional charges), check out (Requested late check out which was approved for 2.00pm, only to then be woke up by a phone call from reception at 11.00am and a knock on the door at 12.00pm so we decided to just forget it and leave) / check in service (protesters were outside protesting against the BBC - the hotel locked the front doors so we could not get in the hotel!) were a bit of a spoiler but as we had a good time in Manchester and the hotel enabled us to not have to worry about getting home, we did not want to raise any concerns. The hotel is beautifully decorated, room service quality of food was fantastic and is situated in a perfect location to get to Manchester, with the tram service yards away, and a chance to celeb spot with the media city workers on the doorstep! 17 July 2014
Rated 5.0 out of 5.0 by Excellent stay A lovely hotel with very friendly staff. The hotel is very clean and breakfast is very good with plenty of choice. 17 July 2014
Rated 4.0 out of 5.0 by Great staff Very good overalll - staff were great - friendly service 14 July 2014
Rated 4.0 out of 5.0 by Lovey Hotel I had a nice stay. The room was clean and comfortable. The location is very good if you are working in Salford and the staff are very friendly. 06 July 2014
Rated 5.0 out of 5.0 by Exceeded my expectations. The hotel is ideally located for a city break to see all that media city has to offer. The reception staff were efficient polite and helpful. Our room had an excellent view and very comfortable. The bathroom was not as clean as it could have been. The lighting in the bathroom was inadequate for shaving with two dim energy saving bulbs in the ceiling and no extra lighting. As with all hotels where the windows cannot be opened the air conditioning does not go down low enough especially when linked with the quilts. We decided to eat in the on site appropriately named green room restaurant. The food was surprisingly good and the two young waiters were very well trained, although quite nervous doing their best to make an evening meal a pleasant event. I have stayed in Holiday Inns on several occasions, they are now my choice for travel at a reasonable price. This hotel exceeded my expectation 06 July 2014
Rated 5.0 out of 5.0 by One of the best Holiday Inns This is a fairly new hotel next to the BBC in Media City. The hotel is well laid out and the public areas are comfortable and well furnished. The rooms are of a good size with all of the usual amentities that you would expect. The hotel offers free WiFi throughout. Breakfast staff were excellent particularly Victor who without being asked provided me with a hot honey and lemon drink to aid my sore throat. Overall a great hotel, one of the best Holiday Inns I have stayed in and would definitely return if in the area again 04 July 2014
Rated 5.0 out of 5.0 by anniversary stay this hotel has comfortable beds extra pillows if needed if you ask for a room at the back there is no noise the staff are great nothing is any trouble to them all loved this hotel will be going again 03 July 2014
Rated 4.0 out of 5.0 by Nice clean rooms and good service comfortable, clean rooms. friendly staff. good as usual. 28 June 2014
Rated 5.0 out of 5.0 by Comfortable and clean rooms Comfortable, clean guest rooms and friendly staff, a great place to stay at MediaCity, close to the Studios, Lowry Centre and Outlet Centre. Great breakfast choices to start the day with. 28 June 2014
Rated 5.0 out of 5.0 by Quiet room No outside noise so room was quiet, unlike other hotels where heating systems or air conditioning units outside rooms can be noisy 26 June 2014
Rated 4.0 out of 5.0 by Excellent staff I found my stay a bit of an eye opener. I previously had bad experiences of Holiday Inn. I stayed here because I was given no choice. The room was comfortable, clean and spacious. It was also surprisingly quiet. I am not sure why but I slept incredibly badly in this hotel. My room service meal on one night was excellent, but my restaurant meal on another night proved they did not know how to cook rare steak. 24 June 2014
Rated 2.0 out of 5.0 by Great Hotel but a bad experience My scoring reflects the excellent parts of the hotel but absolute disappointment I feel. I requested an early morning call the evening pior to checkout... I did not receive it and when I challenged reception they stated that "The reception staff may have been too busy to do it" Again a franchise hotel does not live up to the IHG standard... 23 June 2014
Rated 4.0 out of 5.0 by bed was comfortable.room good size. we stayed in a disabled room.the tv needs to be moved to a better place to watch.as its on the side and note easy to see.you get a sore neck.bathroom lighting isent bright enough .hard to put on make up.when i went to have a shower the head hung down and was hard to shower i told reseption and it was fixed straight away.every thing else was very good. 20 June 2014
Rated 4.0 out of 5.0 Very pleasant experience, will be back Very clean and tidy. Staff very friendly and approachable. 19 June 2014
Rated 5.0 out of 5.0 by Stylish, modern and great service Staff were very friendly and helpful. Excellent choice of food for breakfast. Great access to the Trams which were nearby. 19 June 2014
Rated 4.0 out of 5.0 by Media City Good value hotel and friendly staff. would recommend for future stays. 16 June 2014
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