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Rated 4.4 out of 5 by 202 reviewers.
Rated 4.0 out of 5.0 by Good for Lowry Theatre Stayed for one night for visit to Lowry Theatre. Great location. very clean and comfortable hotel. Very good breakfast. Clean rooms. good bathroom. Our second stay for a theatre visit. Metro to city centre nearby. 28 August 2014
Rated 4.0 out of 5.0 by Refurbishing the bar area Stayed here before on a number of occasions and it has always been very good. This time though the bar was closed for refurbishment which was a surprise. When I queried it I was told it was on the website, although I did not see anything when I booked a while ago.. No apology or empathy to the situation was given, this was the bit that disappointed me the most. Because of this it lacked atmosphere so I decided to go outside of the hotel to eat and have a drink. The Hotel bar was moved upstairs to accommodate (small area not very welcoming), but very few people were using it. Will stay again once changes have been completed as its a great location for business and leisure and usually of a high standard for the Hotel and Customer Service. Breakfast was very good. 26 August 2014
Rated 4.0 out of 5.0 by pleasant stay very friendly helpful staff. Nice room and bathroom, good view. very convenient position. Very relaxed stay, but not very comfortable bed. 25 August 2014
Rated 5.0 out of 5.0 by A Gem in The Quays A very clean establishment in the heart of Media City. Great restaurants and coffee shops in the vicinity and a short walk to the Lowry Centre. A 15 minute stroll from The Theatre Of Dreams. 24 August 2014
Rated 5.0 out of 5.0 by Great hotel Excellent and convenient for shopping and local transport 22 August 2014
Rated 5.0 out of 5.0 by Great Service from Restaurant Staff Very good service, especially from Restaurant Staff. Only problem was that our room was not made-up until 17:15 when I brought it to the attention of reception staff. We would have thought that it would have been done before since we left at 09:15 in the morning! 21 August 2014
Rated 3.0 out of 5.0 by Friendly and helpful staff Was not impressed with the beds and did not sleep well at all, pillows were lumpy too. Shower was a trickle and not an enjoyable experience. However on the up side, the breakfast was brilliant, so much choice and very hot. All the staff were amazing, very helpful and diligent. My husband forgot his hair gel and the staff found him some and brought it to our room. We did not report the problems at the time as we were only there for 2 nights to watch a show at the Lowry.But if we had moved would the next room have been the same? 20 August 2014
Rated 5.0 out of 5.0 by Media City Another great stay at the Holiday Inn at Media city. 16 August 2014
Rated 4.0 out of 5.0 by Good hotel Comfortable and clean hotel would visit again for both business and pleasure. 15 August 2014
Rated 5.0 out of 5.0 by Comfortable Overall we had an excellent stay, The area of Salford Quays is very well located especially if shopping 14 August 2014
Rated 5.0 out of 5.0 by Great base for Manchester This Holiday in was perfect for us visiting the Lowry, and given that it is a couple of minutes walk from the tram, excellent for manchester generally. it is bright, modern, good staff, pleasant dining room, good breakfast, secure and safe. Great location in media city - good walks by the canals and basins, good eating houses. Just make sure that if you use the multi-istoery car park you get your ticket validated to get the concessionary rate 14 August 2014
Rated 4.0 out of 5.0 by Glad I booked I wanted somewhere to stay on way to Glasgow. The location was very good and has good links to major shops about 2 miles away. Hotel was clean, good staff service from check in and bar. Had a good room, clean and well furnished. The breakfast was good. 09 August 2014
Rated 5.0 out of 5.0 by So good we stayed twice in a week An excellent hotel, well located in Media City Manchester. It is a modern hotel with good clean facilities and good friendly staff. We stayed there on way to Commonwealth Games and decided to stay on our way back. We arrived late evening on Sunday night but still in time to get room service on a . This was promptly delivered and was good value. I would recommend the breakfast. The only thing to remember is to park in the multi-story car park next door. 09 August 2014
Rated 5.0 out of 5.0 by First class overnight stay Everything exceeded expectation.Lovely staff and just what we needed after attending a wedding reception. 09 August 2014
Rated 5.0 out of 5.0 by Holiday Inn totally reliable for great stay Great location, fantastic room, nice breakfast. What more can you ask for? 09 August 2014
Rated 5.0 out of 5.0 by Great staff Can't praise the staff enough - three examples that were good: (1) the day before my trip, the hotel noticed I had booked 2 x twin rooms and called me to see if I'd like not only interconnecting rooms but also an interconnecting double and twin (ideal for my wife and I plus 2 kids). (2) reception even accommodated allocating a room for my in-laws - at my request put them close by but not right next door. (3) The restaurant manager is so enthusiastic ! Regardless of how many times he has explained the buffet breakfast to guests, each time he took the trouble to explain all the options to each party and answer all questions - excellent customer service. Modern, clean and comfortable hotel with good facilities within walking distance. Only minor niggle, either the vacuum cleaners need to be upgraded or a little more care needs to be taken when vacuuming guest rooms as a few bits not picked up. Otherwise room cleanliness very good. 08 August 2014
Rated 5.0 out of 5.0 by GREAT LOCATION Fun to be at Media City; Lowry Outlet nearby and theatre/museum Easy access to Manchester on tram and weekend ticket from 6pm Friday is a real bargain. SUPERB Booth's shop (better than Waitrose) next door 07 August 2014
Rated 5.0 out of 5.0 by Overview of hotel Probably the best Holiday Inn I have stayed in for long while. The facilities and staff were excellent. 06 August 2014
Rated 4.0 out of 5.0 by Excellent Hotel Great location,friendly courteous staff,Clean comfortable rooms. Note to self : must remember to pre pay breakfast (£17 each if not) £51 for 3 ouch !! 03 August 2014
Rated 4.0 out of 5.0 by Theatre visit to see War Horse Excellent. Very obliging and helpful staff. Clearer directions to hotel might have been helpful! 02 August 2014
Rated 5.0 out of 5.0 by A very enjoyable experiance. My wife and I really enjoyed staying at this Hotel, primarily because of the staff attitude towards us and the overall cleanliness. One small problem came to light. However, when reported, genuine concern was shown by the front desk receptionist who immediately took steps to get the problem rectified. Breakfast, in the green Room was excellent with plenty of staff to keep the "decks clear" and to greet the guests as they arrive. Information was given to ensure we were able to obtain everything we wanted. I would definitely stay at this Hotel again if or when I needed to. One point of note is that, at the time of our stay, there was a construction site on the other side of the road from the hotel entrance. However, this was entertaining watching machinery and operatives at work. I hasten to add that we did not hear any noise pollution from this whilst at the hotel. 01 August 2014
Rated 5.0 out of 5.0 by Excellent hotel Highly recommended. I had a great stay - thank you. 30 July 2014
Rated 5.0 out of 5.0 by Fantastic stay! I stayed here both the night before and of my wedding and I was extremely impressed with the quality of this hotel and the friendly staff. Several of my wedding guests also stayed at the hotel and were full of compliments for the rooms and staff. The staff went out of their way to ensure that I had a special stay and were especially attentive to any needs I had. I would highly recommend this hotel to anyone! 29 July 2014
Rated 5.0 out of 5.0 Relax and enjoy My daughter and I stayed at the Manchester-Mediacityuk Holiday Inn, we had an excellent stay. We were upgraded to an executive room, which was a fantastic size and quality. Every where was clean with a lovely bathroom and toiletries provided. I had asked for a room with a view and we were on the 18th floor with views over Media city and the surrounding area and hills in the distance. The breakfast was fantastic with a great choice that would suit anyone. The staff that were in the restaurant were pleasant, helpful and friendly. Overall we had a fantastic stay and we are going to return to the hotel soon. 29 July 2014
Rated 5.0 out of 5.0 by Good hotel Excellent location, service was great. I arrived in the evening, prompt service. In close proximity to the train station which made my travels easier. Thanks 25 July 2014
Rated 5.0 out of 5.0 A lovely, lovely hotel This is a great hotel, great staff, lovely rooms and very well kept. Highly recommend. 23 July 2014
Rated 5.0 out of 5.0 by Modern hotel and great location Very comfortable night - with views across Media City. Spacious room with all facilities for the traveller. Friendly staff and delicious breakfast. Very convenient for sightseeing - and only a few tram stops from the centre of Manchester. 23 July 2014
Rated 3.0 out of 5.0 by Media City Manchester A very pleasant stay only ruined on check out.....when a very chilly receptionist, was unable to smile, was abrupt and made me feel uneasy with her manner and process. Not a happy experience trying to get a refund for something that I did not use and certainly not what I would expect from a Holiday Inn receptionist and being a Platinum member. Would I use again, of course, but would be careful who checks me out in the morning. 20 July 2014
Rated 5.0 out of 5.0 by Great Location Stayed one night in July to visit to do Coronation street tour, Hotel is right in middle of Media City surrounded by ITV 17 July 2014
Rated 3.0 out of 5.0 by Good Location with tram service nearby The hotel was nice, in a good location and averagally priced. There was issues with clocks in the room (10 - 15 minuites slow), parking (Due to the clocks being slow, we was late and went over the 24 hrs allowed on the car park resulting in additional charges), check out (Requested late check out which was approved for 2.00pm, only to then be woke up by a phone call from reception at 11.00am and a knock on the door at 12.00pm so we decided to just forget it and leave) / check in service (protesters were outside protesting against the BBC - the hotel locked the front doors so we could not get in the hotel!) were a bit of a spoiler but as we had a good time in Manchester and the hotel enabled us to not have to worry about getting home, we did not want to raise any concerns. The hotel is beautifully decorated, room service quality of food was fantastic and is situated in a perfect location to get to Manchester, with the tram service yards away, and a chance to celeb spot with the media city workers on the doorstep! 17 July 2014
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