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Rated 3.7 out of 5 by 138 reviewers.
Rated 2.0 out of 5.0 by Average My room overlooked the pool -- which might sound nice, but it was an indoor pool and there was NO NATURAL LIGHT coming in. It made me feel like my room was underground, which was off putting. I did not realize a interior view meant no sunlight whatsoever. The room itself was clean, and looked fine. The beds were comfy and bathroom was large. My only real issue was the location of the room and the constant smell of chlorine. Pike's Place Steakhouse was not good. 22 August 2014
Rated 4.0 out of 5.0 by Great hotel, poor lighting Pros: Friendly helpful staff, great breakfast and restaurant/pub, and fabulous saltwater pool. Con: Rooms overlooking the pool have no natural light, because the pool area skylight is covered over. The light fixtures are not sufficient - our room and the entire pool area were in twilight all day long. It was nice in the evening but not what we wanted on a sunny day. 21 August 2014
Rated 5.0 out of 5.0 by Excellent access to Gillette Stadium As a business traveler I was originally surprised by the ;location of this hotel, I felt that it was "out of the way." Then I drove to Gillette Stadium... EASY. Just minutes until we were tailgating! After the game, headed south, again back in minutes. The staff made myself and my guests feel like we were royalty. Very impressive hotel with all rooms facing the indoor courtyard with balconies. Clean, updated, nice. STAY HERE 19 August 2014
Rated 5.0 out of 5.0 by Great stay We stayed here for a local concert, and the staff was friendly and helped set up transportation to/from the venue. The bed was super relaxing and comfortable, and we had a great nights sleep. We would stay here again. 05 August 2014
Rated 3.0 out of 5.0 by Breakfast wait staff most unhelpful When coming in for breakfast the first morning we stayed at HI, I asked the waiter about breakfast options. He only mentioned the expensive hot buffet. I asked if there was a menu that provided other options, he said yes (but never offered it) and told me the menu option was usually even more expensive. I discovered on the way out I could get an English muffin and coffee for MUCH less than the buffet....and that's all I wanted to begin with. I felt he was dishonest. 05 August 2014
Rated 2.0 out of 5.0 by This place stinks I mean that quite literally - I have stayed at this hotel for business on and off for the past 6 years. I much prefer a few other hotels in the area, but when they are booked I end up here. When I got off the elevator on my floor last week, the elevator area smelled strongly of body odor, as did the corridor near my room. The blackout blinds had holes in them, so golden streetlamp light bled into my room all night. There's one, single accessible power outlet in the whole room. My friend's computer got a virus using their wifi. The food is average, though there is a really nice guy who works the breakfast shift in the dining area who provides very nice service. There is also a full service gym, which I did not visit on this trip, but as of my last time here was also, like the guest rooms, much in need of a facelift. 04 August 2014
Rated 3.0 out of 5.0 by I would add these Based on my travel and stays at other hotels, I have some suggestions: A complimentary breakfast. I have never stayed in a facility in which breakfast is not part of the package. $15 is too much to pay for eggs, juice and toast, as every food-shopper knows. Also, no moderate-priced restaurant or diner is within view. A schematic map to find a market and a pharmacy, as well as a restaurant. I was given spoken instructions to find a CVS, which I did not find, but found a Stop N Shop. You should provide written instructions for this and other destinations in a very spread-out area. Maintain the air conditioner, which is very noisy and does not make for good sleeping. Home away from home: I used the coffeemaker, thank you. I would like a microwave oven and popcorn. I was in room 327, about as far from the lobby as I could get, and I certainly did not want to walk through deserted hallways alone and pay restaurant prices for a snack. BTW, at the seminar I attended, I think the notepads you furnish have a 10 percent discount at Pike's Peak. Doesn't it stand to reason that when I charge a meal to my room the 10 percent discount should be assumed? Your notebook should be in plain sight, not in a dresser drawer. No instructions for the a/c are in the book. You have a lot of ads, so this publication probably makes money for you. I suggest that you and Coridian neighbors request a sign pointing toward the roads to 495. Without Ms. Garmin, I would still be circling your neighborhood! In the lobby, a sign for the seminar would help. 30 July 2014
Rated 2.0 out of 5.0 by Place needs updating Not what I expected. The place needs some work. Room AC didn't work below 72 degrees. On the dumpy side. 27 July 2014
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