Rated 3.8 out of 5 by 155
Rated 2.0 out of 5.0 by Roger292 Not really a place for vacation
Except for the front desk lady staff, the rest of them looked unhappy and rude. One of the working staff commented something which (if I heard him correctly) was racist. He mentioned that he liked our ethnicity and offered to take our bags to our room. When we declined it, his behavior was rude the next day. He took our bags for temporary storage and kept it somewhere where the rest of the staff couldn't find it. We waited 10 precious minutes during which none of the staffs were courteous enough to explain the situation that the bags were missing and they were searching for it. Moreover, we missed the bus to Orlando (the only reason why we booked this hotel cause it was closer to the bus stop) because our 10 minutes got wasted.
Apart from that, except for the reception area, the rest of the place looked old including the rooms. The king-size bed room was very small for the stay and there was no special feeling at the hotel. We were charged for the breakfast along with the room and were told by the staff (who looked unhappy to help) that we will be given only toast and eggs whereas the rest of the breakfast is for people who pay. We wouldn't mind paying for the breakfast but why were we asked to buy a breakfast package that only gave less options?
18 August 2014
Rated 5.0 out of 5.0 by originalJlo Park. Stay. Fly.
Stayed the night before our trip and left car. We were pleased enough to stay the night after our trip also. Room was even better!
18 August 2014
Rated 4.0 out of 5.0 by JayLeo Holiday Inn Review
It was ok. The renovations were a little overwhelming in the bar area. The food in the dining room was overpriced for what they offered. I enjoyed the room, it was comfortable, even had a microwave and fridge!
14 August 2014
Rated 4.0 out of 5.0 by Travis31 Hotel Stay
Everything really was good and I did enjoy myself. I just had two issues, 1) the hair dryer was inoperable in room 200. 2) Who in the world changes the breakfast plans while people are in the hotel already? What if I didn't have any extra money but you were going to charge my _____(use your own terminology) because the tickets are turned into a voucher! Not to mention what situation you put your employees in because you failed to draft a memo up and put it under every door I can't imagine how a family of 5 might have felt compared to myself because it was just me. I'm NOT the one for a surprise due to I plan and budget things out just like everybody else. That was the ONLY uncool/unprofessional part(surprise). So corporate or whoever made the change please check yourselves because you might have really lost good customers that will talk about their bad experience and not enough talk about their great experience. FIX YOUR SYSTEM! If your making changes like that inform the guest as they are checking in or draft a memo up and place it under the doors so guest can decide for themselves what they will do for themselves or their families.
14 August 2014
Rated 3.0 out of 5.0 by Miramar61 Adequate hotel, not the best value for the money
Not enough parking, the lobby was stark and uninviting, my room was very noisy all night. The room was clean, bathroom was clean and fine. The room air conditioner was very noisy. The hotel overall appeared to be weathered and in poor condition.
12 August 2014
Rated 2.0 out of 5.0 by Sagen1 Great service but hotel rooms lacking
The service was excellent but they are working with a hotel that needs remodeling. The rooms have a dingy feeling and the air condoning is very noise. Good location with a. Rey accommodating staff.
08 August 2014
Rated 5.0 out of 5.0 by originalJlo park stay fly
Pleased with the room for the price. We liked it so much we will be staying the night after our trip also. It was very convenient to the Miami Airport.
06 August 2014
Rated 5.0 out of 5.0 by theblaze Good Miami Introduction!
This was my first trip to Miami on my way abroad, and this choice of hotel was excellent. After a delay in pickup at the airport, I was very well treated at the hotel desk. Staff changed my room because of a problem, and that was appreciated.
Then, I had to get to the bank before I left the country, and staff took me to a nearby bank. This was a huge help to me and was greatly appreciated. Staff is friendly and helpful.
The restaurant with the hotel is also excellent.
I rescheduled a night with them on the way back.
05 August 2014