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  • 1 888 HOLIDAY
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Rated 4.0 out of 5 by 519 reviewers.
Rated 3.0 out of 5.0 by Location is good. Hotel is adequate. The food/beverage are limited, bar staff and restaurant staff were not friendly at all. Staff at front desk appear to be busy all the time which makes it difficult for them to provide quality service. I felt very rushed, and it appeared as though everyone they were assisting felt the same way. The location is very good -- close to activity, cruise port, tours, etc. Hotel was clean. Overall for the price and given the location it's a nice hotel. 29 January 2015
Rated 3.0 out of 5.0 by Average Average hotel for price charged. Breakfast was fine for the extra charge and worth the cost. 29 January 2015
Rated 5.0 out of 5.0 by Great staff, good beds and bedding, great location. We stayed two nights one before our cruise and one night after. We arrived after getting off our ship and had a trip to the everglades planned but the Miami marathon was taking place so our trip was changed to 2:30 PM. We did not know what to do for 4 hrs. then Chris came to the rescue and gave us a early check in. We don't travel much but when we do we always stay at Holiday Inns. We have always been treated very well and we know what to expect when we stay at Holiday Inns. Thank You to the staff for a great stay. 29 January 2015
Rated 5.0 out of 5.0 by Great Place Pre/Post Cruise Stayed one night on either end of the a cruise. Very close to the terminal and an easy walk to dining and shopping. 28 January 2015
Rated 3.0 out of 5.0 by The staff is the hotel's saving grace Thank goodness for the exceptionally thoughtful staff. The property badly needs a re-do! Badly chipped paint throughout Filthy and worn room furniture Unreliable a/c in the rooms Water faucet in room was so restricted, had to wait a long time for any volume to occur in the sink Unremarkable restaurant In a seedy part of town....... However, it's fairly inexpensive and very conveniently located near the cruise port 28 January 2015
Rated 3.0 out of 5.0 by wifi issues abound Room was clean and comfortable, but Wifi was inexcusably bad. Plus, $25/day to park!! 25 January 2015
Rated 2.0 out of 5.0 by Inseguridad por culpa del propio personal del Hotel La atención es pésima. Sólo los conserjes que te cargan y/o guardan las maletas es buena. Me asignaron una habitación y me entregaron la tarjeta. Al abrir la puerta de dicha habitación, me encontré con las pertenencias de otras personas que ya ocupaban esta habitación... que desastre... La habitación, colchón, y almohadas estaba bien. El baño viejo y algo sucio. Si piensas viajar en crucero que sale de Port Miami, la ubicación del hotel es excelente, y el Bay Side Mall está justo al frente cruzando la calle. Pero la pésima atención daña todo lo demás. 25 January 2015
Rated 5.0 out of 5.0 by Very good staff generally good cost a bit high. convient to shopping and entertainment. 23 January 2015
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