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Rated 4.0 out of 5 by 386 reviewers.
Rated 1.0 out of 5.0 by Not worth it When I checked in they did not greet me as a Priory Club Member. Also, they put me on a floor that was being remolded so I was woken up every day at around 4:30AM because of the carpenters working on the room. Very loud. The lobby bar was terrible, they had a very limited selection and the bar tenders did not know how to work a bar. The bed was comfortable and the room was clean, but that did not make up for the poor service, quality, and construction. If the hotel would have been up front about the construction that would have helped and I might have been a little more understanding. I do not recommend this hotel. 23 June 2014
Rated 5.0 out of 5.0 by Great Hotel This Hotel is right across street from where the Miami Heat plays and Bayside(a shopping outside mall) you are in walking distance of both entertainment,food,and drinks. You don't have to eat at the pricey hotel food . Also you can catch a boat or taxi to south beach. This is great for a family for you can just walk across the street and have something to do all day with boat tours,party boat, and the hotel can arrange tours for you as. Across the street will entertain you if you get board 19 June 2014
Rated 4.0 out of 5.0 by Super comfortable bed and nice staff The hotel is super clean and very inviting to the eye. Check-in was fast and friendly. The room was clean with very comfortable beds. We had a great view of the harbor from our room. Great hotel to stay at if you need a place to stay for a cruise the next day because it's very close to the port. Great shopping center across the street from hotel. F.Y.I. The rooms are somewhat small in size compared to the price of the room but I only stayed overnight for a cruise departure the next day so no big deal. The water pressure in the bathroom sink was terrible and the bathroom door wouldn't stay closed. It appeared to be offset some kind of way. 17 June 2014
Rated 4.0 out of 5.0 by Good Stay... will do it again when using Miami Port One of the best locations with service for staying for the Cruise Port. We will use it again when we need to stay the night before a cruise or just a visit of Miami. 16 June 2014
Rated 5.0 out of 5.0 by CAMA COMODA Y SERVICIO EXCELENTE HAY QUE PAGAR APARTE EL ESTACIONAMIENTO, LAS HABITACIONES SON MUY COMODAS Y ASEADAS, EL PERSONAL ES MUY ATENTO Y SERVICIAL 15 June 2014
Rated 5.0 out of 5.0 by First Time Stay As an IHG Gold member, my sister hooked me and my husband up as an anniversary gift. Normally, i would overlook this hotel; but we are so very glad that she found this gem! This hotel far exceeded our expectations; and we will be back again! Thank you for a great trip! 14 June 2014
Rated 5.0 out of 5.0 by NBA Finals stay Hotel continues to improve. Valet parking and elevators working better. Just wish the Hotel bar stayed open a little longer especially for the NBA Finals. Overall great stay and the King Suite is the only way to go. 14 June 2014
Rated 4.0 out of 5.0 by Great location! I stay for the price and location. This is clearly an older hotel but the staff is very accommodating and friendly. Right across the street from the arena and Bayside which made shopping and eating easy. 15-20 minutes from the beach. The only thing is our restroom clogged up the day we left and parking will cost an additional $30 per night. Other than that I would stay again. 12 June 2014
Rated 5.0 out of 5.0 by Great view of port of Miami Staff was professional and efficient and helpful. Room was recently remodeled. View was amazing. Great location right across from Bayside which has great shops, live entertainment and food. Helped us make the most of our time in Miami, close to airport. Only con was paying for parking. 12 June 2014
Rated 1.0 out of 5.0 by I would not stay here again The hotel is outdated, not clean at all. I moved to intercontinental across the street the next day for little more money. 11 June 2014
Rated 4.0 out of 5.0 by Everything at the hotel was awesome My vacation was paradise me and my daughter so enjoyed our stay. We were located in a great area we were in walking distance of everything. I hope that if you are ever down in Miami you choose this Holiday Inn you will not regret it this is our home away from home we plan on making this trip every year now as our mother daughter trip had the time of our lives so enjoyed our stay thumbs up......We will see you guy again next year and again THANKS for everything. 10 June 2014
Rated 5.0 out of 5.0 by Decent value We stayed at the hotel before going on a cruise. It is a very clean, above average hotel. The food was above average. 07 June 2014
Rated 1.0 out of 5.0 by Dirty! Very dirty rooms, feet turned black, toilet ran unless you played with handle, sofa was stained, windows were filthy.... 06 June 2014
Rated 5.0 out of 5.0 by Pre-cruise stay nothing to say, have stated it all in my review. Hotel is close to cruise port 05 June 2014
Rated 4.0 out of 5.0 by Great location and excellent staff The location was perfect and had tons to do around the area. The staff was awesome and made the stay wonderful. For the price that I paid I would have like to see complimentary breakfast. Other than that I would recommend this property to others 05 June 2014
Rated 4.0 out of 5.0 by Great Service and Location Overall, the hotel is a good value. Everything was clean and common areas were very nice. Service was excellent. The rooms do need updating though. 05 June 2014
Rated 5.0 out of 5.0 by Enjoyed My Stay! Had apprehensions at first about staying at a Holiday Inn,(due to past experiences at other locations) however my apprehensions were laid to rest once I entered the doors at Holiday Inn Port of Miami. Wonderful friendly staff is a plus. 04 June 2014
Rated 2.0 out of 5.0 by thin walls Upon arriving to the hotel, the lobby was beautiful and appeared better than pictures seen online. At first the room appeared nice and up to date. First problem encountered was the water in the restroom. I could not get cold water. when I turned the sink on, (while my daughter was showering) the showered turned scalding hot and it was hard to get cooler. The outlets in the restroom did not work, I had to blow dry my head by the bed. The guests next to our room were so noisy, the walls were so thin, it sounded like they were in our room After an hour of dealing with it, I called the desk and they sent security. Needless to say security came and the guest was quite angry. After he left, we were frightened in our room thinking the guest would try to find out who had called. The beds were terribly uncomfortable, we woke up unrested. The front desk was nice enough to let us check out at 12. When we discussed the noisy guest, the front desk just said it was out of their control, they didnt appear to be concerned. 03 June 2014
Rated 4.0 out of 5.0 by Check in muy malo Como dije anteriormente, no fue bueno como atiende el personal a la noche. Llegue a las 2 de la mañana. 03 June 2014
Rated 3.0 out of 5.0 by Good hotel, good location, too cold This is a good hotel and location choice. It is very close to the cruise terminals. However, the hotel is very cold. The lobby and restaurant were kept very cold. According to staff, this is a decision by a manager who is always warm. Our room thermostat was set at 64. The thermostat would not stay at the adjusted temperature for long. 03 June 2014
Rated 5.0 out of 5.0 by Holiday Inn is the best! We stayed here for two nights pre-cruise. The staff was great - Bellman, Desk Clerk, Concierge, Waitress, Hostess; everyone! We had a King Suite on the ninth floor with spectacular views of the port and city. The location is very convenient for tours of the city, Everglades National Park and Biscayne Bay. We dined in the restaurant for breakfast each morning. We opted to order off the menu for each meal rather than eat the breakfast buffet. We usually do this as we think your food is more fresh and cooked to order. The food was very good. We also ordered food from the restaurant via room service for dinner each evening. The room service meals were hot and delicious as well! When we come to Miami again, we will choose this Holiday Inn to stay at. 02 June 2014
Rated 5.0 out of 5.0 by Excellent service. Good place to stay & excellent location. I want to recognize the excellent service of the following employees; Rommel, Noel, Jairo, Hugo. Restaurant: Marleen-waiter, Cesar- chef & Shaterica-hostess. All these persons contribute to make a very special stay & vacation. I plan to stay again at this hotel next year. I recommend this hotel. 30 May 2014
Rated 5.0 out of 5.0 by UNA ESTADIA PERFECTA Si Ud. viene a MIami para negocios ó para placer por favor a entrar a ese hotel. En la recepción esta Renata, Alejando y Christian más que listos para hacer todo lo posible que su estadia es una con bastante memorias. 30 May 2014
Rated 4.0 out of 5.0 by great location Perfect location for catching tours buses and boats! Would stay here again. 24 May 2014
Rated 5.0 out of 5.0 by Great service. We have stayed here twice. Both times the staff was wonderful. It is clean and the food is great. They have updated the lobby and it is very nice. The location is great since it is right across the street from Bayside. Also it is only a few minutes away from the Port of Miami if you are going on a cruise. I highly recommend this hotel. Also want to commend Chris and Berman for helping us locate our lost luggage. They were super. 21 May 2014
Rated 2.0 out of 5.0 by Dissapointed in Miami. First off, I like to say that I've stayed at this hotel for years when I'm in Miami and have had good experience's in general over the years. I normally book the same standard room rate and my status usually gets me an upgrade. The Staff really did try to accommodate my issues, but frankly I expected more. I get to the hotel and first spend 45 to 60 mins checking in because there are only two people at the front counter and they are dealing a a couple of tough customers. That started off the bad experience. Web Site says valet parking is $22.00 per night but the actual rate is $25 a night... Got to the room and it's right across from the ICE/Vending room so I get to hear ice falling all night... No Refer in room... Really? Even the Holiday In Express in most locations I've stayed in have refers! They offer and deliver one, but by that time I've already checked out. No work desk and ONLY 1 outlet in room! Free Internet! Not when you can't even connect to the server! Bottom line Not worth a DIME of the YES $XXX.XX Dollars I spent this one night. I ended up leaving early and checking out the next day when I was originally supposed to stay 4 nights... By the way for half of what I paid I stayed a competitor in a suite with ocean view, free working internet, and balcony! I know this is just complaining about not getting an upgrade... but when you spend 100+ nights a year in IHG brand hotels, I expect a higher level of service. 20 May 2014
Rated 5.0 out of 5.0 by Ideal jumping off point for Norwegian Cruise LInes We were more than pleased with this hotel, from being met at our cab by the doorman, to Noel on front desk who had upgraded us to a corner suite; to the lovely evening dinner and breakfast before leaving on our cruise. Our stay was just about perfect. 14 May 2014
Rated 4.0 out of 5.0 by Good place to stay before a cruise Hotel was nice and staff friendly. Food was decent tasting and fairly priced. Right across street from Bayside. Had live music and good drinks, good shopping. They do not offer transportation from airport or to the port, you must get a taxi. 14 May 2014
Rated 5.0 out of 5.0 by The Staff Makes the Difference These days it seems like there is a restaurant and a hotel on every street corner and while the Holiday Inn Port of Miami offers a great location, clean spacious rooms and an unbeatable location, it is the staff that make this a friendly place to stay. From the valet attendants to the bell, housekeeping and front desk staff, every one at this hotel seemed to go out of their way to be friendly, attentive and very helpful. A special shout out to Chris on the front desk who went over and above to find us the perfect room. I did not encounter anyone who did not acknowledge me with a greeting and a smile. This place is THE place to stay when visiting Miami! 13 May 2014
Rated 5.0 out of 5.0 by Prefect This was the best hotel for my mum, walking distance, bus ride to the beach, it was awesome and did not have to worry about her being bored, especially her view from her room. The down fall was the lift upgrade, but yet it was still magically for her and will definitely stay with you again in a few months from UK. 11 May 2014
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