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Rated 3.7 out of 5 by 69 reviewers.
Rated 3.0 out of 5.0 by Breakfast Breakfast should be included with Gold and Platinum members 19 July 2014
Rated 3.0 out of 5.0 by Rooms nice but shuttle service lacking We arranged to stay one night and leave our car for a week. We were pleased with the room when we checked in. However, the restaurant was very limited. When we returned a week later, we had to wait over an hour for the shuttle. We had to call three times even though we waited exactly where told to wait. The shuttle service claimed to have driven by our location but there were four of us looking and nobody saw them. We will not use this hotel again. 13 July 2014
Rated 4.0 out of 5.0 by Excellent Work Very nice location and renovation work. Very nice and renovated rooms. I wish I could have stayed longer. 07 July 2014
Rated 5.0 out of 5.0 by Great Value for the location Had to wait for the resteraunt to open for dinnerHowever, my wait was rewarded with a complementary dinner for having to wait 30 minutes on the resteraunt to open. Staff was a liitle slow at breakfast. Overall this hotel is a great value for the location and they were in the process of remodeling, so the hotel should soon be even better. I highly recommend this hotel. 07 July 2014
Rated 1.0 out of 5.0 by Pay attention to the fridge !! Fridge did not work during our WHOLE stay. Maintenance said it works. Our LAST day they discovered the outlet was faulty. We lost 3 days of food. 22 June 2014
Rated 5.0 out of 5.0 by Exelente atención Fue una llegada agradeble, la atención fue expontanea y no forzada sincera y práctica, su bar y restaurant fue muy simpático, estoy conforme con la descición acertada del hotel. 09 June 2014
Rated 5.0 out of 5.0 by Es un hotel excelente Resalto la atencion amable y cordial de los empleados del hotel, de los recepcionistas, meseros, conductor y la persona encargada del renta card. Volvería en otra oportunidad y lo recomiendo. Recomiendo cambiar los tapetes de las habitaciones, es lo unico feo. 06 June 2014
Rated 3.0 out of 5.0 by Esperen a que terminen la remodelación Es un hotel muy bien hubicado pero lo están remodelando, mi consejo es que esperen que terminen para que así no interfiera la misma con la estadía, promete pero para más adelante. 06 June 2014
Rated 5.0 out of 5.0 by Def coming back! everything about my stay was excellent, they upgraded our room for free and we had the best time 04 June 2014
Rated 5.0 out of 5.0 by Great service Nice people staring with Emmanuel at the front desk, Jaime at the bar etc.... 02 June 2014
Rated 1.0 out of 5.0 by HORRIBLE HOTEL THIS HOTEL DOES NOT SURPASS MY HIGHEST EXPECTATIONS AND NO IHG MEMBER SHOULD STAY AT THIS PROPERTY. 02 May 2014
Rated 2.0 out of 5.0 by get what you pay for the room had mens cologne smell to it airport shuttle only goes once an hour and you have to wait for that trip to return from airport.. They charged me $24 more than my bill said. Staff was very friendly 30 April 2014
Rated 4.0 out of 5.0 by Muy buena atención, un detalle Muy buena estadía en este Holiday Inn. Como detalle recomendaría que a los socios IHG Rewards se le ofrezca el desayuno incluido, a nosotros se nos entrego un cupón de descuento del 25 % y no me pareció apropiado. El resto excelente. 25 April 2014
Rated 3.0 out of 5.0 by So-so The hotel was okay. My main issue mostly revolved around me not being able to speak Spanish as most people there do. Secondary issue was the lack of food and beverage choices within the hotel. They have a little pantry but you always end up waiting on the front desk person to help checkins, checkouts, phone calls. I also thought the prices of the pantry items were a little high. As for the Spanish, the front desk person who checked me in spoke English but just wasn't helpful. She didn't volunteer any info regarding parking, where the elevators were, etc. I had to ask and they she gave me limited and misleading information (not intentionally). For instance, when I asked where I could park because all the spots looked full she replied to try the back. But she didn't tell me that they are connected to another hotel or that they had construction blocking many entrances. So I wandered with my suitcase and shirts on hangers through the rain into the wrong building. There, someone asked what room I was looking for, obviously misunderstood me because she directed me to the wrong place. This was a language barrier. I had 2 more of those before wandering to the right hotel but trying to get into the restaurant entrance unknowingly. Nothing was marked and it was very confusing so I was extremely frustrated by the end of it. Rooms were mostly clean except I did have hairs in the shower. 15 April 2014
Rated 5.0 out of 5.0 by Great customer service The hotel is really good, the location and the staff are excellent, they are finishing a renovation but if you stay there you never going to notice that they are doing construction works because the staff. The front desk, the bar everybody there is really friendly. 11 April 2014
Rated 3.0 out of 5.0 by Very nice staff! The bonus to this hotel is the staff!! The down side? No complementary breakfast or coffee (other than in room). Hotel is in midst of renovation so the pictures on website are what it will look like. Free laundry at the Staybridge Suites next door! 11 April 2014
Rated 5.0 out of 5.0 by great staff (reception was amazing) nice hotel, great area, amazing staff. I was looking for a hotel at Doral area and found this one, everything was perfect, I understand that the hotel is under renovation but the staff was amazing, the front desk greet me everytime. 11 April 2014
Rated 4.0 out of 5.0 by Comfortable and great food Nice location, very friendly staff, comfortable rooms and great food. Good price for breakfast. Totally recomended! 19 March 2014
Rated 5.0 out of 5.0 by Cruise stay. Pleasantly surprised. Even though some renovation was going on. Sheryn at the front desk was very polite and did everything to make sure we were comfortable. Rooms were clean, pool was nice and restaurant was acceptable. Restaurant next door was great..!! Highly recommend this hotel. We stayed before and after our cruise. Shuttle was always on time. 02 March 2014
Rated 5.0 out of 5.0 by Lovely refurb I spent two nights here in a refurbished room which was lovely, especially the lighting. The shuttle to and from the airport were great. Alejandro on the front desk was charming. The treats and water for Gold Elite members were welcome, not to mention the 25% restaurant discount voucher. Breakfast was varied and plentiful. The pool was wonderfully relaxing. My only 4 grade is for sleep quality, owing to aircraft noise, but I was staying close to the airport.... 25 February 2014
Rated 5.0 out of 5.0 by A nice surprise Looking at a good price/performance hotel in Miami, my wife and I decided for this hotel. Usually we take highly rated hotels when on vacation, but a friend of us recommended it and we gave it a try. No regrets, at all. The staff is simply magnificent. Recently refurbished, the room was like brand new. The location is excellent, nearby good restaurants (first evening, we just walked to the Doral Ale place and had a feast), malls, wal-mart, etc. We recommend. 24 February 2014
Rated 5.0 out of 5.0 by Excellent, The staff made all the diffrence!!! Attentive and amazing staff. Stayed here last year during a lot of construction work but returned based entirely on the great service I received. Now that the construction is done, the finished product is first rate! I highly recommend this hotel. 22 February 2014
Rated 5.0 out of 5.0 by Great service I was with a group of eight that was stranded due to bad weather at a connecting airport. The entire staff here bent over backwards to accommodate our needs. Flo and Nichole at the front desk were great and everyone we encountered acted like they were glad you were there. The rooms were recently remodeled and very comfortable and housekeeping does a great job. I will stay here from now on when I'm in Miami on business. 19 February 2014
Rated 5.0 out of 5.0 by Excellent Staff The staff here are so friendly, right from the van driver who picked me up from the airport to the cleaning staff. The rooms were just renovated and were very spacious unlike other hotels in the area. I wanted to use the pool but unfortunately it was raining while I was there. Will definitely stay here again on my next trip. 08 February 2014
Rated 5.0 out of 5.0 by Cruising Stayed here before and after a recent cruise. Doing some remodeling, but that didn't interfere with anything. They actually finished the fitness room remodeling between our two stays. Staff was friendly. Sheryn at the front desk was particularly helpful and pleasant. The breakfast buffet ($12) was no better than the typical free buffet at HI Expresses that I've used recently. Property was clean and convenient. 06 February 2014
Rated 5.0 out of 5.0 by Amazing Service! I was amazed by the renovations at this property love the bright clean and spacious rooms! I had a wonderful nights sleep on a very comfortable bed. And the staff ....what can I say TOP Notch! Everyone from the Front Desk, Hosekeeping, Servers & Management went above and beyond to make sure I had everything I needed. This is the only hotel I will stay at in the Miami Area. Keep up the great work! 04 February 2014
Rated 4.0 out of 5.0 by Convenient & Well Located My wife & I stayed here twice within a three week period. They were in the midst of remodeling, but it was only a minor inconvenience. We liked the convenience of the of the neighborhood and the facilities. We will stay here again. 04 February 2014
Rated 1.0 out of 5.0 by rooms not in good condition This location was under construction. I was given a room that was supposed to be finished but it was not in good shape the bathroom door wouldn't close and the furniture was beat up..Also it had a open type shower with no tube but the water didn't go to the drain. And got the whole bathroom floor wet.. I got in late so I asked for a different room the next day I was given a room much smaller then the first with no balcony and the condition wasn't much better there was a hole in the wall in the bathroom. 04 February 2014
Rated 5.0 out of 5.0 by Great Stay, GREAT STAFF - Holiday Inn Miami/Doral The staff was more than accommodating, and professional. Hotel is going under a renovation, but you would not know it by the way the staff attended to EVERY guest needs. Excellent staff, good food, great location, We definitely stay again. 03 February 2014
Rated 5.0 out of 5.0 by Great location Excellent Service!!! Wonderful attentive staff took great care of me and my family. 03 February 2014
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