Rated 4.1 out of 5 by 307
Rated 4.0 out of 5.0 by Warmonger711 Great staff and decent staff
Helped by Doris and others. The attached restaurant and bar are allright. Internet speed tops out at 2.5 Mbps down / .4 Mbps up. The pool is on the small size. The fitness room is there with a small selection of bikes, treadmills,
February 3, 2016
Rated 4.0 out of 5.0 by Alex_S42 Very comfortable decent hotel. Great Bar!!
I was in town for 2 nights. It was an average stay for the most part. The cons, The heater/AC was not on a thermostat and hard to regulate. It was also pretty loud. The thermostat in the refrigerator... there was no way to tell if you were making it colder or warmer and there was a screw that was certainly aftermarket that was put in to keep you from turning it past a certain point. Pros: Very friendly staff and great food at the bar. The room was clean and comfortable.
February 1, 2016
Rated 4.0 out of 5.0 by TravellerM Middletown NY biz stay...
Nice, clean facility. Great front desk staff. Comfy bed. Clean bathroom w/ great water pressure. Good housekeepers; however maintenance and housekeeping management staff were far more inconsiderate with noisiness. Yes, the management staff were inconsiderate with the slamming of doors, etc...! Even the guests were quieter!
Other less-than-desired things:
- Pitifully bad in-room coffee maker.
- TV that reset itself every time I turned it on (zeroed the volume and channels).
- TV remote that worked poorly.
- TV had no sleep timer.
- Internet connection that required logging in after every 30 minutes of no use. Quite inconvenient.
Those 'CONS' were generally tolerable, yet make the value poor. These are things generally expected at a lesser motel or inn.
January 20, 2016
Rated 5.0 out of 5.0 by Frenchie12745 Comfortable bed and clean room
We stay at this hotel often when we travel to the area. It is always clean, the stay are friendly, the rooms are comfortable. Easy location to find off the highway.
January 18, 2016
Rated 4.0 out of 5.0 by Krejsky A good Holiday Inn Experiance
All around good stay. A few minor issues like a shower control and tub drain. We would stay again but I'm concerned about the price point for leisure travelers.
January 3, 2016
Rated 3.0 out of 5.0 by -TK421 Ok Experience
Dont expect a 5 Star Experience, but you will get a decent experience if you simply need a place to crash for a few nights. If you are a cost saving business man looking for a reasonable place, this one is ok.
December 22, 2015
Rated 4.0 out of 5.0 by digginirish room and staff
the staff at this hotel is very friendly and extremly helpful.the rooms are clean, the rooms are a little outdated-like the showers could be updated-but as long as they are clean it suits me fine.The beds are a little too soft for my prefrence but i'm not there that long(usually i just one maybe two nights every month).I've been staying at the Middletown -Goshen Holiday Inn on and off for years and never had a problem with the staff.
December 21, 2015
Rated 2.0 out of 5.0 by meme1124 Hotel need to be upgraded
While the staff are great and the restaurant and bar are well maintained, the guest rooms leave a lot to be desired.
Chairs in the king bed rooms are ripping open on the arm rests. The carpet needs to be changed out.
Some of the rooms the toilets don't flush on the first go.
There is one king room where there is a spacing issues on the floor and I almost broke my ankle.
In one room the ceiling was coming off.
In many of the rooms the heaters don't work properly.
Other the air conditioning didn't work.
December 21, 2015