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Rated 4.1 out of 5 by 158 reviewers.
Rated 2.0 out of 5.0 by Staff needs refresher on HOSPITALITY Room was ok. Rate was good. The true downfall of our experience was the staff. Unfortunately, it wasn't any one individual in particular, I could give them a pass on that if it was. Seemed that every staff member we encountered could care less that we were there, and some were even downright rude. 17 October 2014
Rated 5.0 out of 5.0 by always a perfect stay!! This is my favorite place to stay when i visit Middletown! The whole staff is great and attends to my every need. Clean and comfy just great!!! 16 October 2014
Rated 5.0 out of 5.0 by Comfortable stay Our one night stay was an enjoyable experience. All aspects of the facility with which we interacted were above average. I would not hesitate to stay here again. 15 October 2014
Rated 5.0 out of 5.0 by Holiday Inn Review Staff is very friendly. I stay here often and the staff knows me and greets me with a personal welcome when I arrive. They have always been helpful if I needed something and have even provided me with their own personal cell phone charger when I forgot mine. 13 October 2014
Rated 5.0 out of 5.0 by Excellent service Food in resturant was superior and well prepared. Staff was courteous and professional in all departments. The ambiance of the facilities was commendable. Ease in booking reservations was smooth.Location off the /Interstate was an added convenience. Recommend this hotel without any reservations. 09 October 2014
Rated 5.0 out of 5.0 by Great Hotel Clean, comfy. Good Location. Nice having a restaurant in hotel and it was good food lots of choices especially for the kids. 08 October 2014
Rated 5.0 out of 5.0 by Comfortable stay As a frequent visitor to Middletown for business purposes, I am always made to feel very welcome at the Holiday Inn. The beds are the most comfortable ones in any of the hotels I stay in. The General Manager Matthew is always available and checks to make sure your stay is going well. Breakfast with Tayna in the hotels restaurant, is always delightful. And Margaret always has a kind word when you are checking out in the morning. All in all, a very comfortable place to stay, when away from home. 04 October 2014
Rated 5.0 out of 5.0 Holiday Inn Middletown New York As stated earlier when I was 19 and just out of Viet Nam and going to OCCC. I worked at this INN. Now 65 I was up in NY out of Florida to visit family and stayed here. HI has done a great job remodeling this INN and it looks beautiful.Friendly staff etc. I will be back here for sure everytime I come up from Florida. 29 September 2014
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