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Rated 3.7 out of 5 by 223 reviewers.
Rated 3.0 out of 5.0 by holiday inn found bugs in my room ask for a transfer and they transfered me in the room just next to it wich I didnt understand I had to go to the front desk so that they put me in the upper level of the hotel. Up there my room was nice and clean I slept very well and the food at the restaurant is very good 29 July 2014
Rated 1.0 out of 5.0 by Terrible experience I took my children for an overnight stay so that they could swim at the Hotel. After completely checking in, and going to the room, I noticed that the safety latch was broken on the door. I called the desk to let them know and they told me that I wouldn't be charged for it. ?? They never offered another room. I had to sleep with one eye open because of this and having two small children. Also, after prepping them for swimming, I was horrified to find out that the pool was closed due to maintenance. Don't you think they would tell you that at check in seeing that you are dragging two kids with you? Oh, and at breakfast, it says that they stop serving at 10:30 am. I got there with my two kids at 10:15 only to be turned away. They had already stopped serving. This place was a real disappointment and a waste of my hard earned money. 29 July 2014
Rated 5.0 out of 5.0 by Friendly staff this hotel a great shuttle service from the airport and also a courtesy van that drove me to work and back very nice, I didn't have to wait for the shuttle at the airport because it runs every 30 min that was perfect. 28 July 2014
Rated 5.0 out of 5.0 by Many Facilities and nice pool enjoyed the indoor pool and many facilities are available in this hotel that was very convenient to me since its difficult to find anything around the airport areas 28 July 2014
Rated 2.0 out of 5.0 by First Holiday Inn bad review Upon arrival at 1 am to check in, was not greeted as a platinum member or even sure if I will receive points. Was given a room that was not very clean but was too early in the morning to move as we had to fly out at 8. The bed squeaked. It was not a good experience, the first one I have had at a Holiday Inn. 26 July 2014
Rated 5.0 out of 5.0 Very Helpful staff Very nice hotel the staff were very helpful and courteous the grounds in this hotel are vey pretty along with the indoor pool area and the free shuttle is very convenient 26 July 2014
Rated 2.0 out of 5.0 by Older hotel needs update I have stayed at this hotel for years but it has gone down hill, the restaurant is terrible served sour lobster bisque, breakfast was also terrible and the coffee was too bitter and strong to drink. One of the front desk staff was extremely upset he had to speak English to me and made me feel uncomfortable. The maid would not replenish the coffee in the room once I used it, and didn’t replace the towels after they were used. The parking area would not open and once I got in I could not get out so I had to park in an unsecured lot. I think I will have to start going to the crown plaza down the street for my future visits to this area. 23 July 2014
Rated 4.0 out of 5.0 by Comfortable Sleep Overall my stay was very good. Staff were friendly and helpful including the shuttle drivers. 22 July 2014
Rated 2.0 out of 5.0 by Dismissive When I checked in the staff was overwhelmed and were not very receptive to the questions I was asking in regards to places to eat and other things in the area. In addition I was given a passcode for WIFI that did not work. It wash't the worst place, but the customer service was lacking in a location I would expect to exceed my expectations. 20 July 2014
Rated 2.0 out of 5.0 by Better rooms elsewhere Better rooms elsewhere. I was disappointed, but ok. 18 July 2014
Rated 4.0 out of 5.0 by Nice service and comfortable rooms Friendly staff and clean rooms Very clean and friendly 14 July 2014
Rated 4.0 out of 5.0 by Great Stay We want to thank the staff for making our stay special. It started with the staff at the front desk who went out of their way to check us in. The dining room staff that went out of their way to make our 5 year old grandson's meal a great dining experience and the food was great for all of us. And last but not least, the young lady life guard who made sure all the little ones had a fun but a safe swim. Thanks everyone. 07 July 2014
Rated 4.0 out of 5.0 by Good As with most, bathroom area lighting is poor. Everything else was great. Staff are AAA. 07 July 2014
Rated 5.0 out of 5.0 by Special hotel, feels like a resort!!! Nice restaurant It's a different hotel. My stay at this hotel was a very special one!! The atmosphere felt like I was at a resort. The food and the service at the restaurant were excellent. 03 July 2014
Rated 4.0 out of 5.0 by Relaxed feeling and comfortable bed I only stayed overnight and i really liked the pool area, i will recommend the hotel to my friends and I plan to stay at this hotel in the future when I going to Montreal or passing through, thank-you. 03 July 2014
Rated 4.0 out of 5.0 by I always stay here because it's so reliable! very nice staff. good room service. able to accommodate my pet staying there. nice newly renovated room. 02 July 2014
Rated 5.0 out of 5.0 by Very nice staff !!!! Very accommodating and reliable staff. When I call them from my room for a service, they provide immediately. 30 June 2014
Rated 5.0 out of 5.0 by Nice indoor pool!!! Great indoor pool. I had a very nice time there. The kids loved it. It was better than I expected. 30 June 2014
Rated 5.0 out of 5.0 by Great service and convenient shuttle great shuttle service and friendly staff, i enjoyed the many amenities that this hotel offers such as restaurant bar, lounge and the indoor pool 30 June 2014
Rated 5.0 out of 5.0 by Clean and Fun Clean and fun game area. Pool is beautiful and clean. the patio facing the pool is a great touch and gives that " resort" feeling. Also the staff and housekeeping were very friendly. 29 June 2014
Rated 5.0 out of 5.0 by Amazing Staff and fantastic property The staff was outstanding and the indoor pool area was unique and breathtaking. Also, the simplicity of the location from the airport along with it's shuttle service allowed for me to easily access the hotel right after a long travel. 28 June 2014
Rated 5.0 out of 5.0 by Very Nice Hotel Great Staff, very clean and modern hotel. Friendly people, good food service and very cool pool area. I enjoyed my stay and plan on returning shortly. 24 June 2014
Rated 2.0 out of 5.0 by No Sleep My family and I stayed at this hotel for 5 nights, and got NO sleep for 5 nights. First mistake was getting a room overlooking the atrium where other guests hung out all evening and were very loud - we had to blast our AC all night to drown out the noise ( we asked to be moved after night 1). After being moved far away from the atrium, it was still very noisy. People running around outside our room all night and the walls are very thin, so we heard everything from the other rooms. There was an ashtray outside our room, so people were hanging out outside our room at all hours. Rooms are small with very tiny bathrooms. We ate in the restaurant 3 times. While the staff was friendly, it was very slow and many items on the breakfast buffet were cold! The lobby and pool areas are very nice, however, rooms are certainly not on par with the common areas of the hotel. We had no issues with the staff. We would not stay here again. 23 June 2014
Rated 5.0 out of 5.0 by Great Service As I said previously the staff led by Sami and Jenny are absolutely outstanding. Customer service is their only concern. It is only because of them I stay at that hotel. The breakfast could use some examination. I had eggs over easy but were hard. Bacon very chewy. Pancakes half like rock and other half done. Coffee cold. No scrambled eggs on buffet. disappointed. 21 June 2014
Rated 5.0 out of 5.0 by Great Staff If there is one thing i need to compliment the hotel about it is definitely on it's workers. They are so friendly and care about what makes us happy which makes our stay so much better. I do recommend this hotel and will be returning shortly. 19 June 2014
Rated 5.0 out of 5.0 by Great Weekend! I had a very pleasant stay at the Hotel. The staff is very friendly and they care to make your stay a memorable one. The business center id very sharp, very nice and ease of work space. The pool area is one of the coolest decors i have ever seen. I strongly recommend this hotel for anyone looking for a good, clean, friendly, and entertaining Hotel. 18 June 2014
Rated 5.0 out of 5.0 by Great Hotel! I was down in Montreal for F1 weekend with my children and husband. What a great hotel this was. The service was very good, we were very well taken care of. The Pool area was great, such a nice decor. Even the water park for the children outside was great. The food at the hotel was very nice. We had a very nice stay and look forward to returning in the next year hopefully. 18 June 2014
Rated 4.0 out of 5.0 by Good staff and clean room The front desk staff was very helpful with locating my room and also booking me on the shuttle. Clean room 18 June 2014
Rated 4.0 out of 5.0 by Great food and service, bad impression of outdated bathroom fixtures The man at the reception desk was excellent. He was very warm and welcoming to us. The room was good. The vanity and sink fixtures outside the bathroom was a bit old looking and should be updated to look more modern. My fiancé and I were planning on having a relaxing bubble bath in the bathtub for our romantic night, but didn't get to since the stopper in the bathtub did not work, so my fiancé and I didn't get to relax in a bubble bath as we planned. The bed was nice and comfortable. The breakfast was excellent! We also got to walk around the atrium which was a nice touch. Overall, the stay was good. 18 June 2014
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