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Rated 4.3 out of 5 by 105 reviewers.
Rated 1.0 out of 5.0 by the worst Holiday Inn I've ever stayed in As an IHG platinum member I stay in quite a few hotels. This was by far the worst: - the staff are rude and unfriendly - the choice of food in the 'executive lounge' is appalling, and when I went for breakfast in the regular breakfast area on day 2, I was asked to pay (I refused) - my mini-bar had not been cleaned before my arrival, so there was mouldy wedding bar, a half-eaten roll of salami and a half-ful vodka bottle in there ... what a great smell!! 01 July 2014
Rated 4.0 out of 5.0 by Good location, fair quality Comfortable hotel with good service. Location is good for train station and downtown. Good restaurants nearby. 30 June 2014
Rated 3.0 out of 5.0 by Moscow Middle of road HI, good location, staff were friendly 22 June 2014
Rated 5.0 out of 5.0 by Fine. Comfortable bed and great service. Fine. Comfortable bed and great service. Internet complimentary good. 22 June 2014
Rated 4.0 out of 5.0 by WiFi charged in 1 hour intervals WiFi charging by the hour: almost all hotels now include this in the room charge. It is an unexpected additional fee which becomes quite significant accumulated by the hour over several days. Otherwise the Holiday Inn Moscow-Lesnaya is a standard business hotel (Holiday Inn green everywhere) without any memorable features, but friendly and attentive staff. 17 June 2014
Rated 5.0 out of 5.0 by Alles Super! Gerne wieder. Näher Metro Belorusskaya. Direkte Anschluß an Aeroexpress zum Flughafen Scheremetjewo. 17 June 2014
Rated 5.0 out of 5.0 by Relaxed and good place to stay Stayed here towards the end of May when the weather was very hot in Moscow for the time of the year. The Hotel air conditioning was excellent in all areas including my room. I had an Executive floor room which was very good, the Exec lounge was very basic and had very basic food. Last time I stayed in Moscow I stayed in the Hilton, so I may have been a little to optimistic on what I was going to get. It was easy to get to work either by Taxi (please book in advance) or by the Metro which was about 5 minutes walk to the nearest station. Near the station entrance you will also find some nice places to eat. The Toro Grille was very good ..! All in all I spent 7 days at the hotel and I was looked after, Dmitri behind the bar always had a smile and a beer waiting for me after work. What more can you you ask for. 17 June 2014
Rated 3.0 out of 5.0 by CTT2014 Negativ: Langsames Barpersonal Veralteter Empfangsvbereich Langsame WLAN Anbindung Kein Wellnessbereich Positiv: Gute Lage Angenehme Betten und Kissen Großes Frühstück 17 June 2014
Rated 4.0 out of 5.0 by Donde todo cuesta Son varios los puntos que el hotel debe tener en cuenta para mejorar. 1. El personal es serio, hosco. En atención de clientes se esperaría tener como cualidad la capacidad de sonreír. Conocimos más de diez miembros del staff y quizá uno o dos sonrieron con esfuerzo. 2. El costo del desayuno exhorbitante teniendo en cuenta que no se trataba de un menú excelso. 3. El centro de negocios en un recinto sin ventilación y con costo para el cliente cuando debiera considerarse como un valor agregado incluido en la tarifa. 4. Tener que dejar reservas en dinero para el uso del internet en el cuarto. 05 June 2014
Rated 4.0 out of 5.0 by stay in May Friendly staff, poor breakfast, paid internet in room unless you are IHG member. Can be done on arrival. An OK property, but not striking. 03 June 2014
Rated 4.0 out of 5.0 by Moscow Lesnaya Good price for a basic / safe / clean - relatively close to Belorusskaya hotel in Moscow. 03 June 2014
Rated 5.0 out of 5.0 by Excellent experience Excellent service, I enjoyed staying at the hotel. 03 June 2014
Rated 5.0 out of 5.0 by Klasse Hotel Ich war hauptsächlich zum Übernachten in diesem Hotel. Mein Gesamteindruck war das alles Sauber ist von der Qualität des esses her (Frühstück) Top Der Preis ist für Moskau normal, ich sagen aber man bekommt auch was dafür 28 May 2014
Rated 5.0 out of 5.0 by Good location, great value 10 min walk from major train station, easy access to 3 different metro stations. Staff is friendly and most helpful, hotel is very reasonably priced for the quality. 27 May 2014
Rated 5.0 out of 5.0 by comfortable to stay love to stay in holiday inn moscow lesnaya because the place is very near to city. and the place is very clean and the staff are very accomodating and courteous. 26 May 2014
Rated 4.0 out of 5.0 by Moscow I thought my stay was very nice. The room was big. The shower was adequate. The mini bar was stocked. I will recommend and stay here in the future. 26 May 2014
Rated 5.0 out of 5.0 by Very professional with friendly familiar service This was my first trip to Russia, but definitely not the last thanks in part to my experience at this hotel. I had the option of staying with friends, but I felt so comfortable at the hotel that I decided to stay there. The staff was extremely friendly and very professional and they all made me feel right at home. The breakfast was amazing and the rooms were very comfortable. The location is also very convenient and the Internet access very valuable to me. I would always stay there when going back to Moscow. 24 May 2014
Rated 4.0 out of 5.0 by Super Wochenende in Moscau! Super Preis/Preisleistung Guter Service-Probleme wurden sofort und anstandslos behandelt Gute Lage- nur paar Meter bis zu U-Bahn- super für Städtereisen Negativ: -3-Bett -Zimmer für 3 Erwachsene: das 3 Bett bestand aus einem aufklappbarem Sofa...für 5 Nächte super unbequem... Und das Zimmer war nicht auf 3 Personen ausgelegt und vorbereitet-nur 2 Handtücher, nur 2 Teetassen usw...-obwohl ich sogar im Vorfeld das Hotel kontaktiert habe und Personanzahl und genaue Ankunfszeit mitgeteilt habe... - Es haben ständig Handtücher gefehlt-mal für die Hände ,mal Badevorleder usw.-man musste ständig deswegen an die Rezeption..... -Früstück verhältnissbessig sehr teuer Im großen und ganzen wr ein gelungener Kurztrip in Moscau! Wir würden das Hotel weierempfehlen! 21 May 2014
Rated 5.0 out of 5.0 by Great Value in Moscow Good location (near express train to airport/only 3 stops from Red Square) with lots of good restaurants with-in 4-block area, spacious rooms with well-appointed amenities (ironing board, coffee/tea setup, lots of fresh towels), pleasant, helpful, English-speaking staff, and very reasonable room rates (by Moscow standards). 16 May 2014
Rated 5.0 out of 5.0 by Good location; great value The hotel is just a few blocks from one of the busiest streets in Moscow and a Metro station. One of the best priced hotels I found. 15 May 2014
Rated 4.0 out of 5.0 by Wonderful Staff We had a wonderful experience here. The staff were extremely helpful. They checked us in early and accommodated our needs. English was spoken very well. 15 May 2014
Rated 5.0 out of 5.0 by Comfortable Hotel in great location Excellent hotel choice for a Moscow week end. Very clean and with a selection of excellent restaurants within an easy walk. Handy for the Metro. 09 May 2014
Rated 5.0 out of 5.0 by Value for money Excellent stay with the family for the money we paid. Walking distance to city centre. Great "Paul" 100m to the right for an excellent breakfast. Very helpfull staff. 09 May 2014
Rated 5.0 out of 5.0 Friendly staff Location is great. They made for me room upgrade, for members of the bonus program Internet free. Friendly and helpful people work at the reception, in the restaurant, at the bar. 09 May 2014
Rated 5.0 out of 5.0 by Excelente atención y ubicación del hotel Excelente atención de todo el personal del hotel, especialmente en la recepción, Muy importante que todos hablan ingles lo que facilita la comunicación y con la sencillez, pero calidez y comodidad de Holiday Inn 06 May 2014
Rated 5.0 out of 5.0 by Great stay Recommend it for anyone who wants an excellent service and peace of mind. 04 May 2014
Rated 3.0 out of 5.0 by Moscow service equals no service I always stay in IHG hotels around the globe. It is usually more than OK. This time in Moscow I have mixed feelings Good things: The hotel is well maintained and clean. The room and the breakfast area are just fine. Sheets were extremely clean and changed daily, halls and the reception are also fine. Bad things: I was promised some drinking water as a compliment. I guess it is Moscow, where the water is golden. I have got beers in Munich and several USA places, sparkling wine in St. Petersburg. There were fruits and sweets in many places. Not in Moscow. Water is good enough, apparently. More, it took two days and two reminders to get this water into the room. Two days! Nice welcome reception indeed. At the evening I have realised it is impossible to close the night shades, they were stuck. I have called maintenance, nobody came to help. I have complained twice. On the second day someone came over and closed them. In the morning I could not open them, as they were stuck. At this point I have given up. Internet went down one evening. WiFi was unavailable. I have called reception twice during one hour. (Twice appears to be a custom in Moscow, as you see). On the second time I was transferred to tech support. Why on Earth a receptionist would do that? I honestly have no idea. Overall the hotel is good. I would stay there again, if the management could do something about educating the stuff about standards of service and attentiveness to the guests. 26 April 2014
Rated 4.0 out of 5.0 by Great location Good business hotel. All what you need, close to metro and city center, helpful staff. 24 April 2014
Rated 5.0 out of 5.0 by Good Service, Good Location The hotel is situated next to the Beloruskiy Vokzal, from where there is a direct connection to the Airport, as well as Undeground station. The Service is on a great level, the staff is kind. You get a good value for money. 23 April 2014
Rated 5.0 out of 5.0 by Excellent location and comfortable bed The location of the hotel near the train and metro stations is great. Nice, modern neighbourhood with some good eating spots. 22 April 2014
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