Rated 4.3 out of 5 by 102
Rated 5.0 out of 5.0 by JohnfromNewJersey Nice Hotel, Friendly, Clean, And Good Food
I stayed at the Moscow - Lesnaya hotel on Monday 12/16/13 to 12/21/13 and had a good time. The service was very good, the room was clean comfortable and free internet for IHG members is always good.
They have a good buffet breakfast for 1 price. All you can eat.
My birthday was on 12/19 and when i got to my room in the early evening, there was a piece of nice birthday cheese cake and a nice birthday message waiting for me.It was a nice thought and I did not even mention it was my birthday. I guess they got it from my passport.
Overall I had a good time there and would recommend this hotel to anyone.
If I come to Moscow again, I will be staying at this hotel because the price is great and the service is good.
23 December 2013
Rated 5.0 out of 5.0 by GeorgeP2013 Great location and great service
This is one of the best Holiday Inn hotels that i ever visited !
Very good rooms condition, great executive lounge, very friendly stuff and very good location.
12 December 2013
Rated 5.0 out of 5.0 by SaschaSt 100% Recommended
I stayed in this hotel five times throughout 2013. These stays were mainly for seven days.
The central location of the hotel with its proximity to Belorusskaya Train Station and Tverskaya Blvd. makes it a great base for visiting customers around Moscow as well as doing sightseeing trips (the Kremlin is only a few short minutes away).
The rates and prices are ok for Moscow. All standards which are expected in a hotel like this are kept well.
One of the most positive features of this hotel is the friendliness and attentiveness of the staff. I specially complement the reception staff who despite having to deal with a large number of guests every day still manage to appear genuinely friendly and helpful.
The same is true for the restaurant and waiting (also room service) staff. One memorable moment was when one of the senior staff in the restaurant came to my table at breakfast to personally welcome me as she recognized me from previous visits.
When considering that friendly staff is not a guarantee in Moscow, sometimes not even in high-class restaurants, I must complement the management of this hotel to find such great people.
I am already looking forward to staying at this hotel for my next trip to Moscow in 2014.
04 December 2013
Rated 4.0 out of 5.0 by WalterBB Another pleasant stay
A very conveniently located hotel, well appointed with great breakfasts and attentive staff
18 November 2013
Rated 5.0 out of 5.0 by Granad good hotel
Nice hotel and great location. From the Belarus station and trains to the airport walk 7-10 minutes to the subway 3-5 minutes. Tverskaya 3-5 minutes. The staff is attentive. Breakfast is good
07 November 2013
Rated 4.0 out of 5.0 by Tichoblin City center for business
Good location in a modern block near aeroexpress and metro
27 October 2013
Rated 3.0 out of 5.0 by PandaUA Great location
This hotel is close to the Beloruskaya railway station (direct access to the airport of SVO) and good connection by metro to the center of the city.
I was with a friend who booked a room in standard and I booked one in Executive. It is a pitty to have to pay for internet connection in the room. And if I want to take my breakfast with my friend I have to pay extra in the restaurant because only access to the executive lounge is included.
04 October 2013
Rated 1.0 out of 5.0 by Enrike Poor service & mind of staffs
I don't want to recommend Holiday Inn lesnoy in Moscow
I'm IHG gold member & stayed 4 times in this hotel,
the service qaulity is really poor & bad
frankly the location is the best for my office,
I just selected but I don't want to stay any more.
I visited first time on september of 2012,
I requested IHG membershoip to hotel staff but they forgot.
they missed my application. I claimed it but they just said
they didnot receve application form..
2nd visit on January of 2013,
I asked sunny side-up to egg cook to in the morning buffet
but he ( named Maxim ) rejected it because egg is out of
stock,, that time is 7:30 A.M. he didnot any excuse to me
& I asked again but he just sneered at me..
moreover he provided sunny side-up when some russian
woman asked to egg after 1 minite. therefore I thought that
he was a racist & wrote a claim letter to the hotel,
they didnot any reply to me during my stay.
& this hotel didnot provide complimentay water excxept first day,
although I am gold member. frankly I am a gold member in
Marriot chain, they are different.
4th visit on May of 2013,
Hotel staff input another membership number in my invoice,
I missed milage. therefore I requested to fix missing mile
through IHG internet on 15th of Jun, but they didnot fix it until
1st of Oct. they asked invoice copy 2 times, I sent 2 times
but they did do nothing. I sent claim letter several times,
I think that IHG is one of the best chain in the world,
but I changed my mind & I cancelled hotel booking
on Oct. Although the location is the best for me,
I want to go to another Hotel..
I was so disappointed with poor service of Holiday in
Moscow & Internet servie of IHG group.
01 October 2013
Rated 5.0 out of 5.0 by CharlyFTT Short but very nice.
We chose the Holiday Inn Moscow Lesnaya for it's central location, as we were only for one night in Moscow because it wasn't our final destination. The location was indeed perfect: central and still quite enough for relaxing. The staff was very attentive to our wishes: for example as we asked to get slippers, we only waited for max. 5 minutes to get it on the room. Though we didn't have breakfast there, we had our dinner at the hotel restaurant and can only advise it to the guests: professional staff, good food and reasonnable prices for Moscow.
All in all, this hotel offers all what we could expect of an Holiday Inn.
08 September 2013
Rated 4.0 out of 5.0 by Omer45 superb location
The best choice of the most convenient location of Moscow
04 September 2013
Rated 5.0 out of 5.0 by fabjo A real 4 star hotel
Holiday Inn Moscow Lesnaya is an excellent hotel with good facilities in a great location to visit Moscow and very close to Belorusskij station where you can take the Aeroexpress for Sheremetyevo Airport
I particularly enjoyed the cleanliness and comfort of the executive room and also the kindness of the staff.
So I will definitely stay in this hotel in my next stay in Moscow.
22 August 2013
Rated 5.0 out of 5.0 by Scouse01 Made welcome in Moscow
Foreign lands. Very different language. Travelling on our own. Hope the Holiday Inn is up to the normal standard. Wow was it. Recognised as a regular guest Upgraded. Treated so well. Nothing too much trouble. Food excellent Staff the best. Well done
12 August 2013
Rated 5.0 out of 5.0 by Oats2 Best value hotel in Moscow
We booked a nonsmoking executive room that was spacious, modern, and very comfortable. I don't believe that you can find a better room/hotel at this price point in all of Moscow. Besides the excellent value, the room was quiet, clean, and you had a choice of pillow firmness. You also had access to an executive lounge that provided you with breakfast and nonalcoholic drinks throughout the day. The staff at the hotel were friendly, efficient, and genuinely helpful in providing information on Moscow. The excellent Moscow metro is only two blocks away; kremlin and red square are only a couple of metro stops away.
19 July 2013
Rated 3.0 out of 5.0 by AstonMartin Very Bad Executive Lounge
It is a shame that in Executive lounge one can find only water and soft sparkling drinks, some dry cookies, coffee, tea, some fruits and nothing more.
No food whatsoever, no any alcohol drinks.
For hotel that charges their rooms $300-400 this is a real disgrace!
15 July 2013
Rated 4.0 out of 5.0 by Sjef Pleasant and helpful staff
The Lesnaya Holiday Inn hotel is conveniently located near the Belorus Railway station. From there you have the express train to the Sheremetsjevo airport. The hotel is also not too far from the centre of Moscow. So no hassle with taxis and traffic jams. Friendly and helpful staff.
15 July 2013
Rated 4.0 out of 5.0 by Yiftah Good value for money, great location
I have been to this hotel more than 20 times in the past 3 years. The staff is professional and helpful, the location is great - near restaurants, train and metro stations, and walking distance from Tverskaya street.
06 June 2013
Rated 4.0 out of 5.0 by Ajaco Executive Service
I travel quite a lot and most of the times I stay at IHG hotels and mainly as executive.
At Lesnaya the executive service is negligible. It is the worst service that you can find in any IHG hotels. No happy hour at the lounge , no personal attention at the lounge , not even free wifi in the room while it was mentioned in the site when we have been booking the room.
This hotel is only good in case you stay in this hotel for tourism. If you go to Moscow and you want to stay as business , this hotel does not offer anything serious for business. I am not happy at all with the executive service and we paid quite a lot for it.
11 May 2013
Rated 5.0 out of 5.0 by Wizgirk Great Hotel
Great hotel and good base for exploring Moscow. Would recommend
26 April 2013
Rated 3.0 out of 5.0 by Jasgripen1 Check-in staff
Arrived to Hotel at 03:00 a.m after a 4 hour delayed Aeroflot flight
so my mood was not the best, but your female staff at the check-in was so sweet and kind so I actually forgot the miserable flight.
Can´t recall her name but I´m sure you know whom was on duty by that time. Greet her from me with the following message: Keep up the good work!
27 March 2013
Rated 5.0 out of 5.0 by Aktay Comfortable bed and great service.
Good location (few minutes from Belorusskaya metro station). Good restaurants around. Very clean and space room. Quite.
17 March 2013
Rated 5.0 out of 5.0 by RegoTheFrench excellent services and good location
Excellent dedicated staff,
Room are clean, bed are ok
Metro is only 5 minutes walk
only bad point, is that as a priority club member you can have free bottle of water in the room....once per stay and not one per day....
11 March 2013
Rated 5.0 out of 5.0 by Vova Excellent hotel
Everything during my stay was excellent - great check-in, nice room, comfortable bed, good amenities. I really liked breakfast with big variety of healthy and diet food.
07 March 2013
Rated 5.0 out of 5.0 by johnyl excellent service
The hotel is very comfortable and in a very good location with good access both from all Moscow airports and to the city centre.But ,above all,what sets this hotel apart is the politeness and speed with which staff resolves all issues or questions brought up by customers.Never seen before in any other hotel.Congratulations.
27 February 2013
Rated 5.0 out of 5.0 by SB15 Nice stay
Staff were very friendly and helpful. Rooms quite and very comfortable. Close to subway station and to Bellorussky railway station - easy to go and get from Sheremetevo airport.
10 February 2013
Rated 4.0 out of 5.0 by PatPro Well located and needs a better business lounge
Overall, as usual, the stay at Lesnaya was comfortable. However, the business lounge really needs to be more in line with other comparable hotels, with better food, greater variety of drinks ...
08 February 2013
Rated 4.0 out of 5.0 by flyhalf10 great location friendly staff
hotel was well located. the reception staff and the staff generally were very helpfull
05 February 2013
Rated 4.0 out of 5.0 by Alena Breakfast though tasty, very expensive
I've just returned from Holiday Inn Lesnaya back home and I am going to book Holiday Inn Express Baden-Baden for my spring vacation. What surprised me that when you book Holiday Inn Express Baden-Baden you are given breakfast FOR FREE. And when you book Holiday Inn Lesnaya, breakfast will cost you a fortune of 25 EUR. Isn't the hotel policy supposed to be the same in all its hotels?
All in all I liked Lesnaya, but NOT INCLUDED breakfast price spoilt a bit the pleasure.
10 January 2013
Rated 5.0 out of 5.0 by itof very kind and helpful staff
Good location, very helpful staff, nice and clean areas.
04 January 2013
Rated 5.0 out of 5.0 by Hassan925 Friendly and respectful staff
During my stay, I felt so secured and treated very well by the staff.
03 January 2013
Rated 5.0 out of 5.0 by AG80 Great Stay
Nice hotel with very good location. Staff was helpful and check-in was quick, bed was comfortable. Breakfast in the main restaurant was rich though the place was a bit overcrowded.
26 November 2012