Rated 4.4 out of 5 by 28
Rated 4.0 out of 5.0 by RBLR Moscow August 1 2014
Hotel has good location, very clean and modern rooms.
WIFI is slow, close to Metro station, shops, breakfast buffet is poor and way overpriced.
They should also conside the cost of arranging taxis to the train stations, one flat rate irregardless of a train station 1.5 kilometers from Hotel (Paveletskaya) or many kilometers away, Belarus or the train station for the high speed train to Vunukovo
05 August 2014
Rated 3.0 out of 5.0 by Traveler_TLS I don't usually do reviews but...
... here I can't just stay quite. I love to stay in Holiday Inn's in Moscow, and usually I do it Suschevsky since in Simonovsky it's hard to get a room due to the capacity of the building.
And now, here I'm, happy to check in at 5:00AM. As usual, I've left a deposit for use of minibar, restaurant, etc., but later on next day I've been told by not very friendly restaurant staff that there is no deposit on my room (it was early morning, but I clearly remember dialing PIN number at the reception). It happened to be that staff at reception had actually took a deposit, but forgot to activate it... ok, that's no a big deal! Later on I had some shirts to be washed and ironed in hotel laundry - I've received them in plastic transparent bag, all clean and fresh, with marking of my room using blue marker. on the bag Next day I had to go to business meeting with one of the shirts, and when I've actually had putted it on, I've noticed two small points from the same blue marker - since I've had no time to argue about it, I've decided to wash it off myself upon return home... not a big deal after paying bunch of money for such hotel service! But the top of everything (actually it is why I'm writing this report) is the cleaning level same day I've returned after my meetings: a) I've could still sense the smell of sweat of cleaning staff even if room is air conditioned; b) bathroom floor looked proper, apart from the fact that there was some long black hair, I'm guessing, of same staff member after the bathroom was cleaned; c) no towels were in the room - not dirty, not clean... none!
Conclusion: next time when I'll come to Moscow, I'll really think twice before booking room in Simonovsky even if ambiance inside is much better than in Suschevsky.
20 July 2014
Rated 5.0 out of 5.0 by ITALIANO 64 BIG ROOMS AND REASONABLE PRICES.
Very good hotel near the center of Moscow .
Big rooms modern style , large bathrooms , interesting prices .
The hotel is also near the center of Moscow .
18 July 2014
Rated 5.0 out of 5.0 by Barryk55 Great staff makes this hotel stand out
I have stayed here several times and have never felt disappointed. The rooms are large and comfortable, clean and tidy but its the staff that make this place special - its very well run but always retains a personal touch. Do yourself a favour: if you want a hotel that's a good location for the centre, with good facilities and great staff to look after you then go for this. You wont be disappointed.
08 July 2014
Rated 4.0 out of 5.0 by Viktor1003 Super Service
Während des Aufenthaltes kann nur die Zimmerlautstärke der Fenster in Richtung der Hauptstraße beanstandet werden.
30 June 2014
Rated 4.0 out of 5.0 by ITALIANO 64 Good quality and good price , only choice of food has to be improved / enlarged
In general I am very satisfied of this hotel , rooms are clean and large , the hotel is near the center , staff prepared and kind .
Only point to be improved is the food , not in terms of quality ( which
is good ) but in terms of choice , which is very limited , according to
me , for the level of the hotel .
30 April 2014
Rated 5.0 out of 5.0 by Alexash Excellent price for the value
I enjoyed the stay in Holiday-Inn Simonovsky. This is my second stay at this hotel. Both times - one night stay and both times this was enjoyable stay. Helpfull and warm welcome personnel. Comfortable room and quality bed. The hotel in overall look new or renovated, very pleasant room design. A bit less light than I would like to have, but staying for night sleep is very satisfactory.
29 December 2013
Rated 5.0 out of 5.0 by Travel62 Will come again
Best Holiday Inn in Moscow. Whole team from Check-In to Restaurant, Breakfast and Lobby Cafe Thank you!
25 November 2013
Rated 5.0 out of 5.0 by colvan Helpful
Just stayed at this Hotel for three nights and the staff were extrememly helpful and polite. The Hotel met my expectations.
I encountoured a problem that was cuased by the IHG Group themsleves and not the hotel, but the Manager responded excellently and resolved the issue.
A couple of small points to assit the hotel:
When emailing guests the direction to the Hotel it would be helpful to include the Russian spelling of the Metro Stations and not just the translation as this would make the journey from the Airport easier as the Metro only has the Russian spellings displayed.
Also maybe they could put a printer on the Computer in the reception area so guests can book in on line and print their boarding passes. I had to email the Reception the boarding passes and they printed them, which was no hassle it would just make it easier for the reception staff if guests could print the passes themselves.
23 October 2013
Rated 5.0 out of 5.0 by Travel62 Thank you to the whole team
Enjoy my stay, helpfull and polite team. good room comfort, quite, clean, good breakfast available, security, internet is working proper, will come back. I hope that the smoking in the lobby cafe will end soon, what is a general disturbing matter
15 October 2013
Rated 4.0 out of 5.0 by Giba Good atmosphere, friendly personnel.
I would like to express my appreciation of the hotel staff especially at the reception and the restaurant. They made me feel very comfortable throughout the whole stay and were ready to resolve any issues addressed.
I would highly recommend this hotel.
14 October 2013
Rated 5.0 out of 5.0 by Jiggity1680 Blown Away
What an incredible experience!
The room was larger than my apartment back home, the location close to downtown and my company's office, and the food was excellent.
The staff was also very friendly and helpful. the only complaint I have (if you could call it that) is the level of English spoken by the front desk. I understand that waiters and waitresses may be limited in their knowledge of English, once you stray from the menu or talk of food, but the people specfically trained to make you feel at home? It was a little frustrating to feel like I was talking to a beginner in English, when his badge tells me that he's fluent in three languages.
Other than that, an excellent Holiday Inn.
21 August 2013
Rated 3.0 out of 5.0 by Dalacom Comfortable ppillows
Good and comfortable. But very expensive price for usual people
10 July 2013
Rated 4.0 out of 5.0 by spqr753 Best HI hotel in Moscow
Don't want to say much but HI Simonovsky is the best IHG (not only HI) hotel in Moscow so far for the reasons described in "Pros" section, but generally it wins when comparing money/value ratio against other IHG hotels in Moscow area.
From Platinum IHG membership (probably also Gold) things you get free chocolates in minibar:), upgraded room but e.g. there is no Executive Lounge.
But generally IMHO, Simonovsky is very cozy and I feel like at home when staying there...
09 July 2013
Rated 1.0 out of 5.0 by Sergey31 Terrible residence
It was the most terrible which I ever had.
The staff included head of customer service did a mistake, agree with it, create a big problem for me but...
absolutely don't want to do anything to decide and do anything to help me and do anything to provide any solutions for me...
I'm platinum club member, but it was the last time when I visit Holiday Inn...
27 June 2013
Rated 5.0 out of 5.0 by TK1201 Ms. Tatyana
The stay was awesome. This hotel had everything you need for a comfortable stay: cozy room and great staff. For sure next time I'll stay only at this hotel.
17 June 2013
Rated 5.0 out of 5.0 by Traveller7878 Short Business visit to Moscow
The hotel was very impressive for a holiday inn. I was upgraded to executive room, which was quite spacious and impressive.
21 March 2013
Rated 4.0 out of 5.0 by rusexpert good hotel in good location
Holiday Inn Simonvoskij is a good hotel in Moscow. The rooms are nice and well equipped with tea and coffee making facility. Staff is attentive and friendly. Location next to Metro Proletarskaja is very convenient. Free internet is slow and not ideal for quick mail checks, but at least it is available. Price is ok for Moscow, not cheap. In general it is a good place for business trips where I have been a frequent guest for 3 years now. I enjoy my stays there.
28 November 2012
Rated 3.0 out of 5.0 by MJH0 Some good, some not so good.
Front desk staff were polite and helpful. Bar staff were mixed: some pleasant, some acted as if they were doing you a favor to serve you. Housekeeping staff were not friendly at all.
Room was clean, but lighting was insufficient. Mini-bar, by design, makes it impossible to keep anything in it from a convenience store: no room, unless you pull out a service item and are automatically charged for it. Limited English cable TV channels.
The fitness room was closed for a week without advanced notice (well, one days notice).
Laundry service was professional, but expensive.
"High speed internet" was deathly slow...very frustrating.
Breakfast was good. Other restaurant entres were so-so.
13 November 2012
Rated 5.0 out of 5.0 by RobSca7 First time in Moscow
Great Hotel not so expensive, comfortable rooms, good restaurants, nice location close to the centre.
I strongly recommend it.
Roberto from Italy
20 October 2012