Rated 4.3 out of 5 by 157
Rated 4.0 out of 5.0 by wwww1111 decent room, decent staff
Room was good, internet was reliable and speedy enough once we contacted the desk for an updated access key (the ones in the in-room instructions and the envelope with the keys were both wrong). The heat/a-c cycled during the night and there was no "fan" setting to keep the noise constant, but it wasn't horrible.
TV channels would be fine for adults, but we brought a 3-year-old, and the selection was not great for her.
Breakfast was not included but we paid in advance, however the staff forgot to give us the cards we needed. When we inquired we were given cards, but they weren't filled out, which the breakfast staff insisted we do. Breakfast was very good although slow (off a menu with wait staff).
Fitness room had some weights but was generally short on strength equipment, however there were several exercise machines and TVs. Pool was a bit small but very nice and towels were provided.
Overall, a bit pricey for the level of service but not horrible, and all staff were very nice, in spite of the breakfast card snafu.
July 22, 2015
Rated 5.0 out of 5.0 by 58JulieS Mount Prospect Holiday Inn
The hotel was a good choice. The outside of the hotel shows its age, but the inside has been renovated and the rooms/bedding are very comfortable. The only complaint I had were the towels were rough and could use replacement. The breakfast option when booking is a great value. You can order anything off the menu in the restaurant.
July 22, 2015
Rated 5.0 out of 5.0 by cbc77 Outstanding Location
This is my third year staying at this location, the staff is very professional and helpful. Facility very clean, quiet, and comfortable. Banquet rooms are spacious and love the overhead projector system. GREAT location!
July 16, 2015