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Rated 4.2 out of 5 by 93 reviewers.
Rated 2.0 out of 5.0 by Dirty Hall ways and poor check in expereince Check in experience was poor and the walk to my room was down a hall way with stained and un-vacuumed carpet. Bar staff was very nice and food was good. 04 October 2014
Rated 5.0 out of 5.0 by Fantastic Staff! The staff at this hotel is phenomenal. Our meeting room attendant was the epitome of hospitality. The staff was warm, welcoming, and kind. Thank you so much for making us feel at home while we were in your hotel. 30 September 2014
Rated 5.0 out of 5.0 Great Hotels Guests Love Is exactly what is delivered by the Holiday Inn Mount Prospect! Friendly helpful staff! The restaurant was a little slow at lunch, but not bad! 30 September 2014
Rated 5.0 out of 5.0 by employee compliment I believe his name is James, he cordially checked us in and was very professional, attentive, pleasant the whole time, not only to us but to the other guests...I hope i did not mistake his name...his customer service skills are so polished...!! 26 September 2014
Rated 5.0 out of 5.0 by Great location for Wedding Guests My daughter chose this hotel because it offered free shuttle service to her wedding reception site and to O'Hare Airport. There were over 25 rooms booked for our wedding guests. The suite that my daughter booked for herself was spacious 21 September 2014
Rated 4.0 out of 5.0 by RKS good ambiance, could sleep well. temperature sensors was great, but some problems. 19 September 2014
Rated 5.0 out of 5.0 by Great service Hotel was great. I felt the price was a little more than it should have been. I guess I am paying for Chicago. 16 September 2014
Rated 5.0 out of 5.0 by great place to stay overall good quality, little far from the airport, but they have shuttle for free 11 September 2014
Rated 4.0 out of 5.0 by Nice place to spend a weekend Service was good and bar was an excellent place to eat and watch the football games. 11 September 2014
Rated 5.0 out of 5.0 by Unexpected Stay Overall the hotel was clean and inviting. The staff was friendly and helpful and the room was comfortable. It's close to plenty of restaurants and shopping. 30 August 2014
Rated 5.0 out of 5.0 by Business Trip I found this hotel to be very comfortable and quite. Great location to stay for business or pleasure. 29 August 2014
Rated 4.0 out of 5.0 by 5 stars Great place to stay, the staff were great the bar was cool. Over all I had a great visit while there on business 28 August 2014
Rated 5.0 out of 5.0 by Good Good Hotel, lots around to do. plenty of restaurants outside the hotel. Buffalo Wild Wings, Steak n Shake and more!! Rooms are nice and modern! HDTV was great to watch the PGA championship and the fridge kept my drinks nice and cold. 19 August 2014
Rated 5.0 out of 5.0 by Comfortable beds and soft sheets After a long, stressful drive from Charlotte, NC heading to Wisconsin, this was an excellent place to stop for the night. 16 August 2014
Rated 5.0 out of 5.0 by Great Stay I would love to go back and relax as I did when we were at the hotel 13 August 2014
Rated 4.0 out of 5.0 by Decent for the Purpose Very clean nice hotel. Wouldn't have stayed from outside but the inside more than makes up for it 11 August 2014
Rated 3.0 out of 5.0 Average service, comfortable bed, noise hallways, dirty front appearance would not recommend this hotel to anyone. Was disappointed in the noise, no airport shuttle upon arrival, no assistance offered upon arrival of hotel. Towels were very hard feeling. The toilet ran always. 07 August 2014
Rated 5.0 out of 5.0 by Returning Guest I've stayed at this property many times and continue to return because of the friendly staff, convenience to train station to the city and services offered. 23 July 2014
Rated 5.0 out of 5.0 by Just Love It. Heated swimming pool restaurant bar , have few beers and take elevator Shoping location location location 17 July 2014
Rated 5.0 out of 5.0 by Conference Stay Great experience - rooms clean and modern, staff very accomodating and courteous, conference rooms excellent, all provided services including meals and snacks excellent. 16 July 2014
Rated 5.0 out of 5.0 by Front Desk Staff The front desk staff during my stay on July 8th was exceptional at this property! Job well done! 11 July 2014
Rated 5.0 out of 5.0 by Very nice staff Arriving after 1 AM, front desk staff was very nice. Offering snacks and giving me several room choices to ensure I received one that was appropriate for my needs. GPS drive from the airport took less time than expected (10-15 minutes), guiding me (unexpectedly) through all surface streets--which made for a pleasant drive in an unfamiliar area without worry of tolls and/or missing an exit. Location was convenient to shopping and restaurants. Appears to be a nice and popular lobby bar, but was not loud or disturbing to the rest of the hotel. 10 July 2014
Rated 4.0 out of 5.0 by Surprised by Staff After we returned home I realized that I had left the chargers for my cell phone and tablet in the room. I figured I had a 50-50 chance or getting them back but after a single call to the hotel they were returned. I was pleasantly surprised to find them in my mail box 2 days later. Kudos to the ownership/staff for their honesty and great customer service. 08 July 2014
Rated 5.0 out of 5.0 by Comfortable bed, great service, convenient location Hotel was very clean and staff was very friendly and helpful with all arrangements. Shuttle bus service was easy to arrange and convenient to the airport. Restaurant was well appointed, food was good, prices very reasonable. Shopping areas were located close by and shuttle bus service was provided at no charge. 07 July 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Comfortable bed and great service. Check in and out was painless. Bar Louie was fun. 01 July 2014
Rated 1.0 out of 5.0 by will not recommend this property to anyone My overall experience was horrible. I am a frequent traveler and stay in IHG group of hotels mostly. This property was not very well kept. The indoor swimming pool had freezing cold water and even the temperature of water in the hot tub was not warm/Hot. Above all, I used my points (reward night) for my stay but the hotel still charged my card. I have to call them couple of times to get it reverted. Definitely one of the worst hotel experience. 30 June 2014
Rated 5.0 out of 5.0 by Great Customer Service! I chose this hotel for many reasons. 1. I was leaving the next morning for vacation they give free rides to ohare which saves a ton! I stayed the night after I got back from vacation as well so I was picked up from the airport. I gave the front desk my flight number so once we landed they were on the way. We only waited 2 minutes once we got outide for the van to arrive. We were tired and this made our nights go smoother. 2. Bar Louie the restruant that is conected to the hotel was amazing! Great staff and great service! 3. The front desk was so friendly and helpful. I really enjoyed my stay. I recommend this hotel to anyone! 23 June 2014
Rated 5.0 out of 5.0 by excellent hotel for layover and ther NICEST personnel we had a nice lay over at this hotel. it is about a 10 minute shuttle drive. the staff was extremely nice, friendly, professional and accommodating. i spoke to the manager the next morning to tell him, and he was just as nice. there is a restaurant/bar at the hotel which was full of locals, so we felt the food must be good, and it was! there are also several restaurants and stores in walking distance for something to do. we will definitely stay there again when we have a layover 15 June 2014
Rated 5.0 out of 5.0 by Great Place to stay Great place , swimming pool , restaurant , rooms are clean , great location , good place to spend time with the family 14 June 2014
Rated 5.0 out of 5.0 by Best Hotel in the area to stay. Rooms are clean , food is great ,location , restaurant , swiming pool. Dancing your night away 14 June 2014
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