Rated 4.0 out of 5 by 287
Rated 4.0 out of 5.0 by ryahya Solid Holiday Inn in Munich
I stayed several times at the HI Munich Center. In comparison to other IHG properties, this one is well located close to downtown. Not far from Gasteig. A metro line is not far away.
The hotel is not new but the rooms are clean and okay. Overall, a solid choice.
An unsolvable problem seem to be the lengthy check-in/check-out queues. The hotel is quite large with many guests. This leads to queues disregarding whether I have a check in at 7pm or 10pm. Two staff members seem not sufficient to handle the load. Not a major problem but smaller nuisance. Staff was friendly, though.
As IHG elite member, I was offered the typically drink voucher or extra reward points. I chose the extra points and the lady promised that the points will be credited automatically. This did not happen. You might thus prefer to ask for the voucher, a safer choice.
Otherwise, the room seemed normal and not special for IHG elite members. Thus, no special recognition of Rewards members.
23 July 2014
Rated 4.0 out of 5.0 by Jackie!! Handy stay in Munich
We needed better electrical connections at bedside & more control over individual lights.
22 July 2014
Rated 3.0 out of 5.0 VERY POOR FIRST IMPRESSION
The pressure game at check-in to offer me breakfast for 15 euro a day, but I have to book it NOW or it is 25 euro a day -- VERY POOR first impression.
A bucket of ice was 7 euro -- VERY RIDICULOUS.
22 July 2014