Rated 4.0 out of 5 by 288
Rated 5.0 out of 5.0 by CAPTRON GREAT HOTEL IN A GREAT LOCATION
You couldn't ask for a better location for a hotel on top of a small shopping center, on top of the S-Bahn (subway) and there is an ESSO gas station next door, open 24 hours a day that sells beer and snacks as well as gas.... We got an upgraded room for being a platinum rewards member with a great view of the city.. I found the staff to very helpful and cheerful, I think the bar tenders may need a little more training but all in all a great stay... The only problem I encountered was the Wi-Fi, very weak and would go in and out. Have stayed here many times in the past and will stay here in the future.
24 July 2014
Rated 4.0 out of 5.0 by ryahya Solid Holiday Inn in Munich
I stayed several times at the HI Munich Center. In comparison to other IHG properties, this one is well located close to downtown. Not far from Gasteig. A metro line is not far away.
The hotel is not new but the rooms are clean and okay. Overall, a solid choice.
An unsolvable problem seem to be the lengthy check-in/check-out queues. The hotel is quite large with many guests. This leads to queues disregarding whether I have a check in at 7pm or 10pm. Two staff members seem not sufficient to handle the load. Not a major problem but smaller nuisance. Staff was friendly, though.
As IHG elite member, I was offered the typically drink voucher or extra reward points. I chose the extra points and the lady promised that the points will be credited automatically. This did not happen. You might thus prefer to ask for the voucher, a safer choice.
Otherwise, the room seemed normal and not special for IHG elite members. Thus, no special recognition of Rewards members.
23 July 2014
Rated 4.0 out of 5.0 by Jackie!! Handy stay in Munich
We needed better electrical connections at bedside & more control over individual lights.
22 July 2014
Rated 3.0 out of 5.0 VERY POOR FIRST IMPRESSION
The pressure game at check-in to offer me breakfast for 15 euro a day, but I have to book it NOW or it is 25 euro a day -- VERY POOR first impression.
A bucket of ice was 7 euro -- VERY RIDICULOUS.
22 July 2014
Rated 5.0 out of 5.0 by Fourstirs Spacious, comfortable and well appointed
Travel in Europe can sometimes be challenging with hotel rooms lacking some of the amenities of American hotels. The holiday inn munich city center is in a convenient location to see the city sites and has all the comforts for a relaxing enjoyable stay. Thank you!
22 July 2014
Rated 4.0 out of 5.0 by Hiroshi Convenient location, good breakfast, but the quality of the staff should be improved
Stayed 4 night at Holiday Inn.
- direct connection to S bahn
- the room is clean and comfortable
- breakfast is tasty and has full of choices
- Reserved the room with breakfast but I was asked many times
that the breakfast is not included at the reception and the restaurant
- I was told that Internet is free and I can choose any option, but at the checkout, the priority member can only choose the standard Internet. This should be told in advance.
- The receptionist at the checkout is not supportive toward the those claims.
21 July 2014
Rated 5.0 out of 5.0 by Sweetest Pea Great Location
Hotel is centrally located and good value for the money. Would definitely book here again. The only negative is the free internet is extremely SLOW!!
21 July 2014
Rated 5.0 out of 5.0 by Meyrav Stay at the Holiday Inn Munich City Center
Stayed 2 night at the Holiday Inn Munich City Center. i arrived late at night due to delay in my flight. The staff at the from desk were very quick and efficient.
Unfortunately the bar was not serving food at this time, nor room service was available. I had to get over-priced soda and snacks from the mini-bar.
The room was comfortable and quite. Internet in the room was good.
The room and bathroom were clean. However, no amenities except for some cheap soap. The towels were thin and worn-out. I would expect better quality comparing to this quality hotel.
On the second night I went down to the bar to have grab a sandwich and a beer. There were very few customers at the bar. The beer was served after 2 minutes. However, it took nearly an hour to get the sandwich. After more than 40 minutes of waiting, when I repeatedly tried to get the waiter's attention, he mumbled something that the kitchen is busy.
The breakfast offered wide verity of food, the veggies were fresh, nice selection of cheese and cold cuts, fresh bread, fruits, yogurts, cereal, and more...
In overall the stay was very pleasant and I would it return to this hotel.
20 July 2014