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Rated 4.0 out of 5 by 316 reviewers.
Rated 2.0 out of 5.0 by hmm.... It's my second time experience to stay hear andI stayed one night at IHG member floor. The hotel is well showing "priority" for IHG member, like check-in counter and room floor, but I really did not feel the priority as "IHG Elite" . I also could not have rewards club points.(i forgot to claim, also). So I can recommend the hotel to tour package stay and IHG members for comfortable stay, but would not recommend to IHG Elite..... 23 August 2014
Rated 4.0 out of 5.0 by Good location, but... Great location if you want to see the "Deutsches Museum" and the Town. The hotel was very busy with check in and out. Had to wait for my room. Staff looked overwhelmed by the amount of guests arriving. Breakfast a mess, not enough tables. IT staff great, Mr. Schiffer sorted my internet connection out. 22 August 2014
Rated 2.0 out of 5.0 by Double billed We reserved this room with our Holiday Inn reward points, yet a room charge is on our credit card. At checkout we were told that since our room was paid for with reward points, and we owed nothing, there was no paper receipt. While emails to the hotel have gone unanswered, Holiday inn rewards customer service, confirmed we were actually billed for a room, and is currently requesting a correction / credit from the hotel. Otherwise, very convenient hotel, in same complex as train, and our room had great view of the city. Before our arrival the reservation specialist was very helpful. 21 August 2014
Rated 2.0 out of 5.0 by schlechter Schlaf durch hohe Lärmbelästigung kann dieses Hotel leider nicht weiterempfehlen, da ich wegen der hohen Lärmbelästigungen so gut wie nicht schlafen konnte. 20 August 2014
Rated 2.0 out of 5.0 by no comment only good location! Location only,no other words.Too many people at the reception but only a few staff. 20 August 2014
Rated 3.0 out of 5.0 by Problematisch Personal gut eingestellt, aber nicht aufgestellt. Am Wochenende z.T. nur eine Mitarbeiterin an der Rezeption, Wartezeiten bis zu 30 Min. Beim teuren Frühstücksbuffet am Wochenende trotz zweier lächelnder Köche kein Omelette möglich, nur vertrocknende Spiegeleier. Nur schwer zu ertragen sind Hotelgäste aus dem nahen Osten in großer Zahl, die in der Eingangslounge nackte Füße auf die Beistelltische legen, vom Hotelpersonal toleriert, mit kinderreichen Familien, die eine Nachtruhe auch weit nach Mitternacht nicht kennen. 19 August 2014
Rated 3.0 out of 5.0 by Lautes Freizeithotel Das Hotel ist sehr gut gelegen (Anbindung an öff. Verkehr perfekt direkt "im Haus", Autobahn akzeptabel) und bietet ein Parking zu durchschnittlichem Preis. Das Zimmer könnte renoviert werden. Fenster sind nur zu kippen und nicht vollständig zu öffnen. Da das Hotel während meines Aufenthaltes von mehreren ausländischen Reisegruppen besucht war kam es zu sehr hoher Geräuschbelästigung ausserhalb des Zimmers und es war in den öffentlichen Bereichen fast übervoll... Alles in allem suche ich nächstes Mal ein anderes Hotel in München und nehme weitere Wege oder eine andere Hotelkette in Anspruch. Vorsicht: sehr teures Frühstück! 18 August 2014
Rated 1.0 out of 5.0 by The worst hotel I ever stayed in Unfortunately, II faced several issues started from; 1-the welcome as IHG gold members where they show unrespect to the family by offering only drink for the member only? What a management. 2-calling the front desk for more than 18 minutes without answering where I got two different excuses one we are busy the other answer we have a telephone system issue. What a management. 3- keep blocking amounts to my credit card with none realistic excuses like we face poor customers who running without paying which I cannot believe. 4-Wrong information about my room rate. 5- No bellboy services in the hotel. 6- No one answers the calls either reception or front disk. My advise to any traveler not to stay in this hotel what so ever. 18 August 2014
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