Rated 3.9 out of 5 by 331
Rated 4.0 out of 5.0 by bobbiej Hotel similar to most, but reception lacking
Hotel was generally on a par with most, but was very disappointed with the elite check-in, only staffed by one person who was busy for 10-15 minutes checking a group in, then walked off totally ignoring me. All other desks were busy, but everyone else got served first, may as well take down the elite check in sign as it seems to be for decoration only. Cleaner let themselves in very early Sunday morning, only just got out of bathroom in time to stop them, unfortunately was sharing room so couldn't lock door.
Being platinum card holder requested late check out but turned down because hotel was too busy.
23 September 2014
Rated 4.0 out of 5.0 by RogerH67 A bit dated
The Hotel is well located, but after staying in more modern Holiday Inn Hotels, we found this one a bit dated and tired. Comfortable rooms and Beds and with one exception the staff were extremely courteous. Hotel generally very busy and noisy in reception and bar, maybe due to coach loads arriving and departing.
"Upgrade" was no different to our friends standard room, except for being on a higher floor. Perhaps someone can tell me the difference?
23 September 2014
Rated 4.0 out of 5.0 by Marknl Very good hotel
I had a good stay and the hotel is very close to the inner city of Munich, which is very practical. The hotel looks very nice, expecially the lobby area, and the staff is friendly and quick to assist.
If there is one thing to complain about, it is that there were no electrical outlets next to the bed (for charging a phone). But the fact that that's the only complaint I can think of, really says a lot.
20 September 2014