Rated 3.9 out of 5 by 347
Rated 4.0 out of 5.0 by LULEW Better leave your room early on departure
Good central location, didn't bother with breakfast due to cost v's quality.
Be prepared to be hassled to leave your room early on day of departure.
Don't complain as it may be seen as a joke!!
21 October 2014
Rated 3.0 out of 5.0 by dasle The worse Holiday Inn ever!!
Firstly I might ask if this hotel is really a IHG Member. They do not recognise your status, which I don't consider to be a big problem if they don't welcome you as a xxx member, however, they have a special desk for members, which is blocked to access freely and you have to anyway stay in line to access to any of them, what a joke.
Secondly, they "upgrade" system is also a joke, you book any room and as a member they will upgrade your room as it should be, the joke is, they "upgrade" you from a lower level to a higher one, the room is exactly the same, a tiny mini room. Please IHG check this.
Thirdly, the front desk employee at our arrive was so unpolluted and did not care about anything, he did not wanted to look for a solution, he was just blaming me as a guest.
For sure I am not coming back anymore and I also ask my self, if this is the hotel chain I should continue making business with, specially in Germany.
Please be aware of this when reserving at this hotel.
20 October 2014
Rated 1.0 out of 5.0 by tonychris No room at the Inn
Booked my room 1 month in advance with a late check in due to my flight arrival time. When I arrived I was informed there had been a problem with their system and there was no rooms left. I had to go to another hotel for my first night, only smoking rooms left, which stank. I had to move the next day to recheck in. Not something you need after a long flight and arriving at 23:30.This was the same for two of my business colleagues.
20 October 2014