Rated 4.2 out of 5 by 61
Rated 2.0 out of 5.0 by Butch1966 Good Service, poor rooms
The HI Neuss was chosen due to distance to our office but it is not as good as HI in average.
Service is great but rooms are fair. Carpets looks untended, blotched while baths are ok. But water supply is very unstable. While having a shower water is getting from warm to hot and immediately to ice-cold. This is not acceptable! It is mentioned by a sticker water temperature can change but from hot to ice-cold and contrariwise in a second is inacceptable.
25 August 2014
Rated 3.0 out of 5.0 by arico Zimmer, Service gut, Frühstück zu teuer.
Das Hotel war insgesamt gut. Das Frühstück war eindeutig zu teuer.
15 August 2014
Rated 5.0 out of 5.0 by MW007 Perfect business accommodation, clean, efficient, good value
An excellent hotel often used whilst on business. Well sized, clean and comfortable rooms. The dining experience is not at Michelin level but neither are the prices! Breakfast is a superb selection designed to cater for those watching their health and for those not watching, just keen to enjoy their food. The dinner menu is not overly expansive but adequate for short periods.
The bar is a delight, good ambience and cheerful staff efficient in all they do.
A well managed Hotel, with a consistently high level of customer service.
01 August 2014